About the Contributors

JAMES ALLEN is a partner in Bain & Company’s London office and a cohead of the firm’s global strategy practice. He also leads Bain’s Founder’s Mentality 100 initiative. He is a coauthor of a number of bestselling books, including Profit from the Core and The Founder’s Mentality: How to Overcome the Predictable Crises of Growth (Harvard Business Review Press, June 2016).

JOSEPH L. BOWER is the Donald Kirk David Professor Emeritus at Harvard Business School and coauthor of the HBR article “Global Capitalism at Risk: What Are You Doing About It?” and the book Capitalism at Risk: Rethinking the Role of Business (Harvard Business Review Press, 2011).

CLAYTON M. CHRISTENSEN was the Kim B. Clark Professor of Business Administration at Harvard Business School and a frequent contributor to Harvard Business Review.

DIANE COUTU is the director of client communications at Banyan Family Business Advisors, headquartered in Cambridge, Massachusetts.

ANGELA L. DUCKWORTH is the Christopher H. Browne Distinguished Professor of Psychology at the University of Pennsylvania and the founder and CEO of Character Lab. She is the author of Grit: The Power of Passion and Perseverance (Scribner, 2016).

JANE E. DUTTON is the Robert L. Kahn Distinguished University Professor of Business Administration and Psychology at the University of Michigan’s Ross School of Business. She is cofounder of the Center for Positive Organizations at Ross.

PETER J. FROST was cofounder of the Compassion Lab and a professor of organizational behavior at the University of British Columbia’s Sauder School of Business for almost three decades.

GRETCHEN GAVETT is a senior editor at Harvard Business Review.

DELPHINE GIBASSIER is an associate professor of accounting for sustainable development at Audencia Business School, with 18 years of experience in financial and nonfinancial accounting. She holds a PhD from HEC Paris.

RANJAY GULATI is the Jaime and Josefina Chua Tiampo Professor of Business Administration, the head of the organizational behavior unit, and the chair of the Advanced Management Program at Harvard Business School.

JIM HACKETT is the CEO of Ford Motor Company.

GARY HAMEL is a visiting professor at London Business School and the founder of the Management Lab. He is a coauthor of Humanocracy: Creating Organizations as Amazing as the People Inside Them (Harvard Business Review Press, 2020).

JASON M. KANOV is an associate professor in the College of Business and Economics at Western Washington University.

THOMAS H. LEE, is the chief medical officer of Press Ganey. He is a practicing internist and a professor (part-time) of medicine at Harvard Medical School and a professor of health policy and management at the Harvard T. H. Chan School of Public Health.

JACOBA M. LILIUS is an associate professor in the Employment Relations Program at Queen’s University.

ROGER L. MARTIN is the director of the Martin Prosperity Institute and a former dean of the Rotman School of Management at the University of Toronto. He is a coauthor of Creating Great Choices: A Leader’s Guide to Integrative Thinking (Harvard Business Review Press, 2017).

DANIEL MCGINN is an executive editor at HBR, and the author of Psyched Up: How the Science of Mental Preparation Can Help You Succeed (Portfolio, 2017).

NITIN NOHRIA is dean of Harvard Business School.

LAURA PALMEIRO is the senior adviser to the United Nations Global Compact. She has extensive experience in finance, controlling, and sustainability at PwC and Danone. She holds an MBA from IAE Argentina.

J. PETER SCOBLIC is a cofounder and principal of Event Horizon Strategies, a foresight consultancy, and a senior fellow in the International Security Program at New America. He completed a doctorate at Harvard Business School, where his work on strategy and uncertainty won the Wyss Award for Excellence in Doctoral Research.

WILLY C. SHIH is the Robert and Jane Cizik Professor of Management Practice in Business Administration at Harvard Business School.

LIISA VÄLIKANGAS is a research affiliate at the Institute for the Future (IFTF). In addition, she teaches innovation management at Aalto University in Helsinki, Finland. She is a cofounder of Innovation Democracy, Inc., a nonprofit that supports innovative entrepreneurship in extreme environments.

ANDREW WINSTON is the coauthor of the bestseller Green to Gold and the author of Green Recovery and The Big Pivot. He advises some of the world’s leading companies on how they can navigate and profit from environmental and social challenges.

FRANZ WOHLGEZOGEN is a senior lecturer of leadership and management at the University of Melbourne and a senior research fellow at the Centre for Workplace Leadership.

MONICA C. WORLINE is coauthor of Awakening Compassion at Work, a research scientist at Stanford University’s Center for Compassion and Altruism Research and Education, and the CEO of EnlivenWork.

CHRIS ZOOK is a partner in Bain & Company’s Boston office and has been a cohead of the firm’s global strategy practice for twenty years. He is a coauthor of a number of bestselling books, including Profit from the Core and The Founder’s Mentality: How to Overcome the Predictable Crises of Growth (Harvard Business Review Press, June 2016).