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The Definitive Guide to HR Communication
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The Definitive Guide to HR Communication
by Jane Shannon, Alison Davis, David Russo, John Boudreau, Wayne Cascio
HR Strategies for Employee Engagement (Collection), Second Edition
Title Page
Investing in People, Second Edition
Title Page
Copyright Page
Acknowledgments
About the Authors
Preface
Contents
Chapter 1. Making HR Measurement Strategic
Chapter 2. Analytical Foundations of HR Measurement
Chapter 3. The Hidden Costs of Absenteeism
Chapter 4. The High Cost of Employee Separations
Chapter 5. Employee Health, Wellness, and Welfare
Chapter 6. Employee Attitudes and Engagement
Chapter 7. Financial Effects of Work-Life Programs
Chapter 8. Staffing Utility: The Concept and Its Measurement
Chapter 9. The Economic Value of Job Performance
Chapter 10. The Payoff from Enhanced Selection
Chapter 11. Costs and Benefits of HR Development Programs
Chapter 12. Talent Investment Analysis: Catalyst for Change
Appendix A. The Taylor-Russell Tables
Appendix B. The Naylor-Shine Table for Determining the Increase in Mean Criterion Score Obtained by Using a Selection Device
Financial Times Press
Index
17 Rules Successful Companies Use to Attract and Keep Top Talent
Title Page
Copyright Page
Contents
Praise for 17 Rules Successful Companies Use to Attract and Keep Top Talent
Foreword: Great Teams, Great People, Great Leaders
Acknowledgments
About the Author
Introduction
1. Understand Why Employees Come and Why They Stay
2. Play “Win-Win” with Your Employees (and Allow Them to Be All They Can Be—for Self and Company)
3. Cultivate Leadership, Not Management, and Know the Difference!
4. Provide Ample and Appropriate Resources
5. Demand Contribution; Be Worthy of Receiving It
6. Applaud Effort; Reward Contribution
7. Cheerlead; The “Magic” of M&Ms
8. Build a Workplace on a Foundation of Respect
9. Cultivate the Risk-Trust Dynamic
10. Make Room for Fun in the Workplace (Nurture Lightheartedness/Levity)
11. Create Opportunities for Employee “Alignment” with Vision, Values, and Mission
12. Understand Human Capital
13. Treat Employees as “Volunteers”
14. Know Your Culture
15. Understand the Nature of Change and Prepare Your Employees to Embrace It
16. Cultivate Organizational Ethics; Demand and Reward Ethical Behavior
17. The Last and Overarching Rule: Tell the Truth! (and a Few Action Items to Grow On)
Index
The Definitive Guide to HR Communication
Title Page
Copyright Page
Table of Contents
Acknowledgments
About the Authors
Introduction
Part I. Taking a New Approach
1. Know Your Employees
2. Treat Your Employees Like Customers
3. Plan and Manage Communication
4. Frame Your Message
5. Write Simply and Clearly
6. Leverage Visuals
7. Use the Right Tool for the Job
8. Make Meetings Meaningful—and Support Managers
9. Measure Effectiveness
Part II. Communicating in Key Situations
10. Recruiting
11. Orientation
12. Policies
13. Benefits
14. Compensation
15. Performance Management
16. Saving for Retirement
17. Leaving the Company
Endnotes
Index
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The Definitive Guide to HR Communication
Engaging Employees in Benefits, Pay, and Performance
Alison Davis and Jane Shannon
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