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First Printing February 2011
ISBN-10: 0-13-706143-9
ISBN-13: 978-0-13-706143-3
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Library of Congress Cataloging-in-Publication Data
Davis, Alison, 1957-
The definitive guide to HR communication : engaging employees in benefits, pay, and per-
formance / Alison Davis, Jane Shannon.
p. cm.
ISBN 978-0-13-706143-3 (hbk. : alk. paper)
1. Communication in personnel management. 2. Personnel management. I. Shannon, Jane,
1943- II. Title.
HF5549.5.C6D36 2011
658.3001’4—dc22
2010041782