Index

Achor, Shawn, 10, 15, 154

Alaska Airlines, 108–110, 111–112

Amabile, Teresa M., 53–89

Beard, Alison, 147–155

Beyond Happiness (Seldon), 151, 153

“Beyond Happiness: The Upside of Feeling Down” (Hutson), 151, 152

Biswas-Diener, Robert, 151, 152

Boyatzis, Richard, 19

Bright-Sided (Ehrenreich), 143, 151

Buote, Vanessa, 9, 10

Caiman Consulting, 118–119

Calvin, Ron, 109

catalysts, 65, 67, 79–81, 91, 93

Cederström, Carl, 131–144

Christofferson, Carla, 128–129

Clara, Meg, 119

Cold Intimacies (Illouz), 140

contentment, 7–8

creativity, 37

David, Susan, 152

Davidson, Richard, 15

Davies, Will, 136, 152, 153

Diener, Ed, 40

Ehrenreich, Barbara, 143, 151

Ekmann, Susanne, 139

elusiveness of happiness, 3–4

Facebook, 110

Flourish (Seligman), 7

Garnett, Flannery, 105

Gibson, Christina, 105

Gielan, Michelle, 154

Gilbert, Daniel, 25–46, 154

gratitude, 5–7, 12

happiness

elements of, 7–8

elusiveness of, 3–4

fundamentals of, 11–12

long-term fulfillment versus, 154–155

quantity of advice on achieving, 149–150

reevaluating the benefits, 151–153 (see also negative aspects of happiness)

Happiness: A History (McMahon), 135

Happiness: A Philosopher’s Guide (Lenoir), 149, 154

Happiness Industry, The (Davies), 136, 151–152, 153

Huffington, Arianna, 154

Hutson, Matthew, 151, 152

Illouz, Eva, 140

Imam, Raazi, 119

inner work-life effect

catalysts and nourishers and, 65, 67, 79–81, 91–93, 96

characteristics of worst-mood days, 65

discovery of, 63–64

emotions, motivations, and perspectives, 66, 68–69

inhibitors and toxins and, 65, 79–81, 91, 94–95, 96

relationship between progress and mood, 64

Kashdan, Todd, 151, 152

Killingsworth, Matt, 43, 46–52

Kramer, Steven J., 53–89

learning (as component of thriving), 103–104, 106

Lenoir, Frédéric, 149, 154

Loehr, Jim, 121

Long, Greg, 119

McGonigal, Kelly, 151, 152

McKee, Annie, 13–21

McMahon, Darrin M., 135

Morse, Gardiner, 27

Moss, Jennifer, 1–12

motivation

connection to progress at work, 55, 57–58, 64, 66, 70

inner work-life effect on, 61, 62, 63, 66, 68–69, 79

managers’ misperceptions about, 60

micromanagers’ negative impact on, 87

recognition and, 58, 60

negative aspects of happiness

burden of happiness, 137–138

expectation that work should make us happy, 143–144

impact of work happiness on personal relationships, 140

loneliness and, 142

measuring happiness, 135–136

organizational focus on worker happiness, 133–134

performance and, 138–139

problem when employees expect their boss to make them happy, 139–140

productivity and, 136–137

risks in seeking happiness from work, 140–141

selfishness and, 141–142

See also science of happiness

nourishers, 65, 67, 79–81, 91, 93

Oettingen, Gabriele, 151, 152

O’Melveny & Myers, 128

Pearson, Christine, 116

PERMA, 7–8

Plasticity Labs, 8

progress

catalysts and nourishers and, 65, 67, 79–81, 91–97

central driver of performance, 61

characteristics of worst-mood days, 65, 67

checklist for, 88, 91–97

connection between motivation and, 55, 57–58, 64, 66, 70

effect of achieving minor milestones, 69–71

impact of negative events, 71

importance of experiencing progress daily, 59–60

inhibitors and toxins and, 65, 79–81, 91, 94–95

inner work-life effect and, 63–64, 66, 68–69, 91, 96–97

meaningful work and, 71–74

mistakes micromanagers make, 86–87

progress loop, 88–90

recognition as motivation, 58, 60

relationship to mood, 64

Quicken Loans, 127–128

Ramachandran, V. S., 15

Rethinking Positive Thinking (Oettingen), 151, 152

Saginaw, Paul, 112

Schwartz, Tony, 121

science of happiness

continuing questions about happiness, 42–44

creativity’s relationship to happiness, 37

discoveries about happiness, 32–33

events’ effect on happiness, 33–35

frontiers of happiness research, 44–46

individual variations in happiness, 50, 52

measuring happiness, 29–30

mind-wandering’s connection to happiness, 48–49, 51

myth that productivity stems from discomfort, 38–39

power of small wins (see progress)

productivity and happiness, 49–50

quantity versus quality of experiences, 40–41

real versus synthetic happiness, 35–36

research on negative aspects of happiness (see negative aspects of happiness)

scientific interest in happiness, 27–28

social networks and, 39–40

usefulness of data from rating scales, 30–31

ways to increase happiness, 42

Seldon, Anthony, 151, 153

Seligman, Martin, 7

Sennett, Richard, 141

Southwest, 110

Spicer, André, 131–144

strategies for thriving

innovating and learning, 123–124

investing in energizing relationships, 124–125

pursuing meaningful work, 122–123

taking breaks, 121–122

two-way exchange of thriving, 125–126

Stumbling on Happiness (Gilbert), 27

sustainable performance. See thriving workforce

Teleos Leadership Institute, 18

thriving workforce

components of thriving, 103–104, 105–106

conditions for thriving, 107, 129

decision-making discretion and, 108–111

individual strategies for thriving, 121–126

minimizing incivility and, 116–120

performance feedback and, 120, 126–129

reason to care if employees are happy, 101

research on thriving, 105–106

sharing information and, 111–116

thriving workforce goal, 102–103

Track Your Happiness

connection between mind-wandering and happiness, 48–49, 51

individual variations in happiness, 50, 52

relationship between mind-wandering and productivity, 49–50

reliance on averages as data, 46–47

study methodology, 43, 47–48

Upside of Stress, The (McGonigal), 151

Upside of Your Dark Side, The (Kashdan and Biswas-Diener), 151, 152

vitality component of thriving, 103, 105–103

Weinzweig, Ari, 112, 115

Whole Foods, 116

work and happiness

effect of strong positive emotions, 18

engagement and, 15–16, 21

having a vision of the future and, 19–20

impact of disengagement, 16–17

link between feelings and engagement, 18–20

relationships and, 20

sense of purpose and, 20

YRC Worldwide, 116

Zingerman’s, 112–116, 126–127

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