Contents
1 Create the right first impression: approaching change in a way that makes the journey smoother
2 Decide how you want to be perceived: using what you say and do to win over others
3 Recognise the power of emotions: avoiding the emotional triggers that may jeopardise change
4 Address the four big needs: controlling your feelings to influence change
5 Understand your reaction to change: interpreting the facts of a situation to determine the outcome
7 Examine your beliefs: using your beliefs to promote change
8 Avoid belief traps: spotting the most common mistakes that hinder change
9 Be aware of where you’re sitting: understanding what influences you to find the key to change
..................Content has been hidden....................
You can't read the all page of ebook, please click here login for view all page.