About the Contributors

SUE BINGHAM, founder and principal of HPWP Group, has been at the forefront of the positive business movement for 35 years. She’s driven to create high-performing workplaces by partnering with courageous leaders who value the contributions of team members. She also wrote a bestselling Amazon book, Creating the High Performance Work Place: It’s Not Complicated to Develop a Culture of Commitment, and contributed to From Hierarchy to High Performance, an international bestseller.

MIKAYLA BOGINSKY is the policy and research fellow at the Center for WorkLife Law, UC Hastings College of the Law.

ALEXIA CAMBON is a research director in the Gartner HR practice. She works with clients to solve challenges around hybrid work design, employee experience, improving organizational culture, and creating a compelling employment value proposition.

SARA CLARK is a senior research principal in the Gartner HR practice. She works with chief human resource officers, heads of learning and development, and talent management leaders to identify and share emerging best practices in hybrid work design, learning design and delivery, and skills-based talent planning.

LIANE DAVEY is a team effectiveness advisor and professional speaker. She is the author of The Good Fight and You First, and the coauthor of Leadership Solutions. Share your comments and questions with her on Twitter @LianeDavey.

AMY C. EDMONDSON is the Novartis Professor of Leadership and Management at Harvard Business School. She is the author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth.

BOB FRISCH is the founding partner of the Strategic Offsites Group. A regular contributor to Harvard Business Review since the seminal “Off-Sites That Work” in 2006, he is the author of the bestselling Who’s in the Room? How Great Leaders Structure and Manage the Teams Around Them and the coauthor of Simple Sabotage. He has earned over 10 million frequent flier miles facilitating strategy meetings in 19 countries.

CARY GREENE is the managing partner of the Strategic Offsites Group. He is the coauthor of Simple Sabotage and a frequent contributor to HBR, with articles featured across collections including the HBR Guides to Making Better Decisions, Making Every Meeting Matter, and Remote Work.

LYNDA GRATTON is a professor of management practice at London Business School and the founder of HSM, the future-of-work research consultancy. Her most recent book, coauthored with Andrew J. Scott, is The New Long Life: A Framework for Flourishing in a Changing World.

MARTINE HAAS is the Lauder Chair Professor of Management at the Wharton School and director of the Lauder Institute for Management and International Studies at the University of Pennsylvania. Her research focuses on collaboration and teamwork in global organizations.

TODD HEISER is a Gensler principal and co-managing director of Gensler’s Chicago office. His leadership showcases more than 20 years of experience in next-generation design at the cutting edge of workplace strategies, and his commitment to conceptual and technical development transforms spaces for clients around the globe. His architectural background and visceral, experience-based interiors integrates research, materials, and a client-focused delivery. He works with global clients including Matter, Google, Kohler, Fourth Presbyterian Church, Le Meridien Hotels, and Nickelodeon. He is also a major design voice in reimagining Chicago’s iconic Willis Tower.

FRAN KATSOUDAS, EVP and Chief People, Policy & Purpose Officer at Cisco, oversees critical functions that instill Cisco’s conscious culture, contribute to the company’s overall performance, and advance Cisco’s purpose to Power an Inclusive Future for All. A 25-year veteran of Cisco, Fran has extensive experience leading organizational transformations, driving large-scale growth, cultivating successful leaders and teams, and constructing an employee-first culture. Fran currently serves on the Board of Directors for Americares, Global Citizen, and ADP.

JIM KEANE is president and CEO of Steelcase Inc., the global leader in workplace solutions that help people feel safe and be productive with architecture, furniture, and technology. He has worked for Steelcase for more than 20 years in a variety of leadership roles in corporate strategy, research, and finance. Today, he helps customers around the world use their workplace as a tool that helps people work better.

RACHEL M. KORN is the research director at the Center for WorkLife Law, UC Hastings College of the Law.

BRIAN KROPP is chief of research for the Gartner HR practice, which delivers insights and solutions that address new and emerging executive challenges and enable HR leaders to take decisive actions. His expertise spans all aspects of HR, including talent acquisition and management, employee experience, change management, and leadership.

MARK MORTENSEN is an associate professor of organizational behavior at INSEAD. He researches, teaches, and consults on issues of collaboration, organizational design and new ways of working, and leadership.

ETHAN MURRAY is a partner in Oliver Wyman’s Digital practice and part of the firm’s task force on post-Covid-19 office and home working.

JEETU PATEL, EVP and General Manager, Security and Collaboration at Cisco, leverages a diverse set of capabilities to lead strategy and development for these businesses and owns P&L responsibility for this multibillion-dollar portfolio. He is helping to redefine Cisco’s SaaS business and strategy to further accelerate the company’s transformation and growth. He has more than 20 years of senior leadership experience in enterprise software and building cloud-native applications.

RAE RINGEL is the president of The Ringel Group, a leadership development consultancy specializing in facilitation, coaching, and training. She is a faculty member at the Georgetown University Institute for Transformational Leadership and founder of the Executive Certificate in Facilitation program.

JOAN C. WILLIAMS is a distinguished professor of Law, Hastings Foundation chair, and founding director of the Center for WorkLife Law at the UC Hastings College of the Law. An expert in the field of social inequality, she is the author of 12 books including White Working Class: Overcoming Class Cluelessness in America and Bias Interrupted: Creating Inclusion for Real and for Good. She is widely known for “bias interrupters”—an evidence-based, metrics-driven approach to eradicating implicit bias in the workplace—and the website www.biasinterrupters.org with open-sourced toolkits for organizations and individuals has been accessed 225,000 times in countries around the world.

REBECCA ZUCKER is an executive coach and a founding partner at Next Step Partners, a boutique leadership development firm. Her clients include Amazon, Clorox, Morrison Foerster, the James Irvine Foundation, Skoll Foundation, and high-growth technology companies like DocuSign and Dropbox. Follow her on Twitter @rszucker.

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