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by Shuo Zhang, Dave Spriet, Chris Richardson, Weiming Gu, Mark Filley, Karri S Carl
IBM Business Process Manager Operations Guide
Front cover
Notices
Trademarks
Preface
Authors
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Chapter 1. Introduction and basic concepts
1.1 Why use IBM BPM operations
1.1.1 What is covered in this book
1.1.2 Roles and responsibilities
1.2 Basic topology and nomenclature
1.2.1 Topology recommendations
1.2.2 IBM BPM environments (dev, test, stage, and prod)
1.3 Special case for IBM BPM Operations: IBM BPM on Cloud
1.4 Helpful resources
Chapter 2. Application lifecycle maintenance
2.1 Application development versus operations roles
2.2 Application lifecycle: Operation’s point of view
2.2.1 Versioning and continuing testing
2.2.2 Reviewing and planning
2.3 Types of tests and their usage
2.3.1 IBM BPM application tests
2.3.2 Functional and non-functional tests
2.3.3 Performance and stress tests
2.3.4 Black-box and white-box testing
2.4 Performance testing methodology
2.4.1 Defining objectives
2.4.2 Develop testing scripts
2.4.3 Think and pacing times
2.4.4 Testing data considerations
2.4.5 Drain down and steady state testing
2.4.6 Performance metrics
2.5 Tuning the system and caches
2.6 Application versioning
2.6.1 Naming conventions and exports
2.6.2 Toolkit dependencies
2.6.3 Dependent assets
2.7 Instance migration and application deployment
2.7.1 General checklist
2.7.2 Offline and online deployments
2.7.3 Closed and in-flight instances
2.7.4 Multiple active versions of snapshots
2.8 Capacity planning
2.9 Anti-patterns
2.9.1 Run testing on the Process Center
2.9.2 Run performance testing on inadequately provisioned environment
2.9.3 Run performance testing before application code is debugged
2.9.4 No or low think times between activities
2.9.5 Use unrealistic data
2.9.6 Common mistakes for IBM BPM testing
2.9.7 Application goes into production without load testing
Chapter 3. Maintaining the IBM BPM system
3.1 Production migration and upgrade overview
3.1.1 Terminology
3.1.2 Migration and upgrade paths overview
3.1.3 Migration approaches
3.2 Readiness and planning for migration or upgrade
3.2.1 Verifying your target environment
3.2.2 Migration self-evaluation
3.2.3 Quiescing IBM BPM system
3.3 Upgrading IBM BPM
3.3.1 Rolling upgrade
3.3.2 Estimating the upgrade time
3.4 Topology refactoring
3.4.1 Changing the number of clusters
3.4.2 Adding a node in a cluster
3.4.3 Managing node location
3.4.4 Changing the IBM BPM database type
3.4.5 Changing the IBM BPM database location
3.4.6 Changing IBM BPM edition
3.4.7 Changing cell location
Chapter 4. Purging and archiving in IBM BPM systems
4.1 Data retention policies
4.1.1 Snapshot and instance data deletion considerations
4.2 Process Center
4.2.1 Disabling auto-tracking in a BPD
4.2.2 Marking system tasks for deletion when created
4.2.3 Process applications and toolkits
4.2.4 Snapshots in Process Center
4.2.5 Unnamed snapshots in Process Center
4.2.6 Advanced content in Process Center
4.2.7 Administering the Process Center index
4.3 Process Server
4.3.1 Snapshots in Process Server
4.3.2 Instances in Process Server
4.3.3 Durable subscription events in Process Server
4.4 Performance Data Warehouse
4.5 Process Portal index
4.6 Process Federation Server
4.6.1 Modifying configuration properties
4.6.2 Removing a federated IBM BPM system
4.6.3 Rebuilding an index
4.6.4 Monitoring and administering an index
4.7 Other data
4.7.1 Document attachments
4.7.2 Temp directory
4.8 IBM Business Monitor
4.9 IBM BPM and IBM Business Monitor Purging summary
Chapter 5. Maintaining IBM BPM-dependent systems
5.1 Lower stack level products, Java, WebSphere Application Server, and web servers
5.1.1 WebSphere Application Server and IBM Java upgrades
5.1.2 Thread pools and sizings
5.1.3 HTTP sessions
5.1.4 Operating system maintenance
5.1.5 Virtualization
5.2 Security and LDAP connections
5.2.1 Default configuration
5.2.2 Default users and groups
5.2.3 LDAP
5.2.4 User and group synchronization
5.2.5 IBM BPM database and custom data sources
5.3 External integrations
Chapter 6. Problem determination and remediation
6.1 Problem determination
6.1.1 Resources for finding solutions to problems
6.1.2 Problem determination example
6.1.3 Working with IBM BPM Support
6.2 Data collection methods and analysis tools
6.2.1 Data gathering
6.2.2 Reading a log file
6.2.3 Thread dump
6.2.4 WAIT tool
6.2.5 Web browser trace
6.2.6 SystemOut.log files
6.2.7 Trace files
6.2.8 Operating system diagnostics tools
6.2.9 Heap dump
6.2.10 Core dump
6.2.11 Verbose garbage collection
6.2.12 Instrumentation within BPMN
6.2.13 TWXUsage tool
6.2.14 Wombat application analysis
6.3 BPMN component problem determination
6.3.1 Managed asset class loader
6.3.2 Repository assets, snapshot, and branch size
6.3.3 Event manager
6.3.4 Instance and tasks
6.3.5 Under Cover Agents
6.4 Operations with Process Admin console
6.4.1 Process monitor
6.4.2 Event Manager
6.4.3 Instrumentation
6.4.4 Creating alerts
6.5 Recovery modes and transactions
6.5.1 Starting the server in recovery mode
6.5.2 Resolving in-doubt transactions
6.6 BPEL problem determination
6.6.1 Failed events
6.6.2 Security considerations for the recovery subsystem
6.6.3 Hold and retention queue
6.6.4 Event sequencing
6.7 Preparing for fire drills
6.7.1 Key contacts
6.7.2 Emergency actions
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IBM Redbooks
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IBM Business Process Manager Operations Guide
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ISBN 0738442291
SG24-8356-00
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