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by Rory Canavan
ISO19770-1:2012 SAM Process Guidance: A kick-start to your SAM programme
Cover
Title
Copyright
Foreword
About the Author
Acknowledgments
Contents
Introduction
STOP THE PRESS: A revised standard has been announced!
Chapter 1: Why Software Asset Management?
Chapter 2: The ISO19770-1:2012 Framework
Control environment for SAM
Planning and implementation processes for SAM
Inventory processes for SAM
Verification and compliance processes for SAM
Operations management processes and interfaces for SAM
Life cycle process interfaces for SAM
Chapter 3: The Kick-start to your SAM Programme
Scope
Roles and responsibilities
Data sources
Tool selection
Policies and procedures
Implementation
Continuous review/improvement
Governance
Chapter 4: How to Write a Process
Chapter 5: Conclusion
ITG Resources
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ISO19770-1:2012 SAM Process Guidance
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Copyright
ISO19770-1:2012 SAM Process Guidance
A kick-start to your SAM programme
RORY CANAVAN
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