Acknowledgements
Authors
Alison Cartlidge |
Sopra Steria |
Barry Corless |
Global Knowledge |
Mark Lillycrop |
itSMF UK |
Vernon Lloyd |
Somerset CC Ltd |
Nargis Mirza |
UK Home Office |
Editors
Alison Cartlidge |
Sopra Steria |
Mark Lillycrop |
itSMF UK |
Reviewers
Karen Brusch |
Nationwide Building Society |
Rosemary Gurney |
Global Knowledge |
Richard Horton |
National Institute for Health Research |
Barclay Rae |
Independent consultant |
Stuart Rance |
Optimal Service Management |
Takashi Yagi |
Hitachi |
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