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Chapter 1: Memory Is a Means to an End

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Chapter 2: A Business Approach to Memory

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Chapter 3: Control What Your Audience Remembers

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Chapter 4: Made You Look

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Chapter 5: The Paradox of Surprise

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Chapter 6: Sweet Anticipation

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Chapter 7: What Makes a Message Repeatable?

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Alter, A. L., & Oppenheimer, D. M. (2008). Effects of fluency on psychological distance and mental construal (or why New York is a large city, but New York is a civilized jungle). Psychological Science, 19, 161–167.

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von Helversen, B., Gendolla, G. H. E., Winkielman, P., & Schmidt, R. E. (2008). Exploring the hardship of ease: Subjective and objective effort in the ease-of-processing paradigm. Motivation and Emotion, 32, 1–10.

Chapter 8: Become Memorable with Distinction

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McCaul, K. D., & Maki, R. H. (1984). Self- reference versus desirability ratings and memory for traits. Journal of Personality and Social Psychology, 4(5), 953–955.

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Chapter 9: “I Write This Sitting in the Kitchen Sink”

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Chapter 10: How Much Content Is Too Much?

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