Not all modes of informal learning are useful in all cases. The following checklist provides some brief points about each learning mode to help you identify the modes that are most useful and practical to you and your organization.
□ Trial-and-Error
is cheap but effective
has the potential for inefficiency
requires thoughtful learners
requires user-friendly applications.
□ Information Gathering
is cheap
can give immediate results (just-in-time)
can be extremely time consuming
requires information validation.
□ Individualized Instruction
can fit learner needs exactly
can be hit or miss
can be costly if using an LCMS.
□ Online Help
is cheap
is often a part of existing programs
requires encouragement to use.
□ The Help Desk
provides targeted support
needs staffing and frequent updating
can be used for more than technical skills.
□ Peer Coaching
requires time from both coach and learner
may need a coordinator
may need some coach training to start.
□ Questions to the Neighbor
is cheap and targeted
requires an open environment.
□ Observation or Shadowing
can be powerful and avoid future mistakes
requires time (and patience) of best performers
may require a coordinator.
□ Team Participation
is hard on both experts and novices
can be a powerful learning experience for both groups.
□ Adult Education Classes
can improve employee skills
can save expenses of mounting workshops in-house
may require a budget if the organization pays
can take up employee time and attention.
□ Lunch
requires a positive environment for effective exchanges
requires some flexibility in scheduling and work time
can encourage new perspectives.
□ Professional Groups
are a source of new ideas
expose the organization to best practices
may require budget for dues and travel
may require employee time for conferences and more.
□ Learning Within Learning
is part of the formal learning experience
may require some free time within formal training
is a valuable method of strengthening formal learning
can aid in application to the workplace.