Index

achievement-oriented verbs 66–8, 81

achievements 47, 52, 65–6, 81, 118–20, 127

“active listening” 104, 112

active voice 69

adaptability 30

adjectives 56, 65

adverts 32–5, 38, 67–8, 87, 151

tailoring CVs to 32–5, 38, 43–7

answering questions 120–1, 163

tailoring answers 143, 148–9

ANTs (automatic negative thoughts) 108

areas of weakness 137–8, 139, 149–50, 154

asking other people 22

about their jobs 18–19

about yourself 15, 16–17

for CV advice 164–5

asking questions at interviews 150–3, 154

asset statements 48–9

automatic negative thoughts (ANTs) 108

benefits, negotiating 135, 167, 168

body language 103–5, 112, 113, 163

capability, questions about 117, 118–20, 122–6, 127

capability-affirming thoughts (CATs) 108–9

CAR (Challenge, Actions, Results) 123–6, 127

career, telling interviewers about 143–5

career changes 51, 53, 71, 92

career objectives 48–9

cash 127

questions about 118, 135–7, 139

see also pay packages

CATs (capability-affirming thoughts) 108–9

Challenge, Actions, Results (CAR) 123–6, 127

changing careers 51, 53, 71, 92

characteristics 14–15, 16, 22

chemistry 101, 137, 139

questions about 117, 127, 131–2, 140

children 55

choosing the right job 11–19

clothes, for interviews 102–3, 109, 163

coherence 70–1, 81

commitment 117, 127

questions about 133–5

communication skills 28

competitors 36, 37, 133, 134, 146

concerns, fending off 137–8, 139

confidence body language 103–5, 113

interviews 109–10, 112, 113, 137

speaking with 105–6, 112, 122

connections, making 77, 86

contact details 54–5

contact lists 88–9, 91, 95–6, 97

conversations for networking 85, 91–4

small talk 110, 111

costs of hiring you 118, 127

covering letters 74–9, 81, 82

CVs 42, 56–7, 61, 70–1, 109–10

achievements 69–70

asking for advice on 164–5

checking for mistakes 59–60

contact details 54–5

design 58–9

examples 71–3

format 49–54, 61, 71–3

length 55

profile statements 48–9, 61

sending 80

seven deadly sins 55–60

tailoring to jobs 32–5, 38, 43–7, 50, 51–3, 58, 61–2, 81

tense to use in 68–9

using employer’s precise wording 33, 34, 45–6

verbs to use in 65–8

dealing with disappointment 162–3, 168

demeanour, positive 106–7, 112, 132, 166, 167

design of CVs 58–9

disappointment, dealing with 162–3, 168

“do you have any questions for us?” 150–3

dress, for interviews 102–3, 109, 163

drive 30

education 50, 51, 52, 53, 54, 61

effort, investing 20–1, 22, 47, 161–2

email addresses 54, 55

emailing CVs 80

emails, for networking 85

employers goals 31–2, 38, 69–70

how you can help them meet goals 49, 57, 58, 61, 78–9, 117, 121

researching 35–7, 38, 76, 93, 133, 150, 151, 164

employment history 49–51, 53, 54, 56, 61

enthusiasm 1–2, 23, 29, 122, 132, 133, 163

evidence for assertions 119–20

examples 11–12, 69–70, 119, 131–2

experience 50, 51, 52, 53, 54, 55, 56

expressive writing technique 107, 112

extracurricular activities 57, 61

eye contact 103–4, 112

fending off interviewers’ concerns 137–8, 139

first impressions 110–11, 112

first person, writing in 68

flexibility 30

of small organizations 165

follow-up letters to interviewers 161–2, 168

font size 58–9

fonts 58

format of CVs 49–54, 61, 71–3

friends 84, 86, 88, 91, 97, 164

asking 15, 16–17

mock interviews with 164

gimmicks 59

goals

how you can help organizations meet 49, 57, 58, 61, 78–9, 117, 121

for job hunting 19–21

organizational 31–2, 38, 69–70

grammatical mistakes 59–60

handshakes 111

hobbies 57, 61

holiday entitlement 151, 167

human touch 31

influence skills 28

information, relevance 57, 61, 70–1, 81

initiative 30

interests 57, 61

identifying 15–16, 16

internet 36–7, 38

interviewers 164

fending off their concerns 137–8, 139

thank-you letters to 161–2, 168

interviews

asking questions 150–3, 154

backing up your CV 33–4, 38

dress for 102–3, 109, 163

first impressions 110–11, 112

nerves 106, 107–9

not getting 164–5

not getting job offers 164

personal impact 101–7, 110–11, 112

practising 164

preparing for 109–10, 112, 117–18, 122–7, 128, 133, 134, 138, 139, 140

questions about capability 117, 118–20, 122–6, 127

questions about cash 118, 135–7, 139

questions about chemistry 117, 127, 131–2, 140

questions about commitment 133–5

reviewing 162–3, 168

“super six” questions 143–53, 154, 155

tailoring answers 143, 148–9

thank-you letters after 161–2, 168

introductions 94

job adverts 32–5, 38, 67–8, 87, 151

tailoring CVs to 32–5, 38, 43–7

“job hoppers” 54

job offers 167, 168

not getting 162–3, 164

job sectors, focusing on 16–19, 22, 23, 93, 133

jobs, choosing the right job 11–19

KISS (Keep It Short and Sweet) 120

knowledge 46

large organizations 132, 165

listening 28

“active” listening 104, 112

lists of contacts 88–9, 91, 95–6, 97

making connections 77, 86

manner, in interviews 122

marital status 55, 61

meetings, networking 85, 94–5

mission statements 19–20, 22

mobile phone numbers 54–5

mock interviews 164

money, questions about 118, 135–7, 139

negative feelings 106–7, 112

negative information 58

negotiating pay and benefits 135, 167, 168

nerves, pre-interview 106, 107–9

networking 77, 84, 85–7, 90, 97–8, 165, 168

contact lists 88–9, 91, 95–6, 97

conversations 91–4, 97

growing your network 94–5

maintaining your network 95–6, 97, 166

not resulting in recommendations 166

scripts 89–91, 97

organizational culture 93, 132, 152

organizational goals 31–2, 38, 69–70

how you can help meet 49, 57, 58, 61, 78–9, 117, 121

organizational norms 132

organizational skills 29–30

organizations 132, 165

demonstrating research on 74, 78, 133, 145–6, 152–3

researching 35–7, 38, 76, 93, 133, 150, 151, 164

other people 84

asking 15, 16–17, 18–19, 164–5

see also networking

outcomes, matching achievements to 46–7

overtime 151

passive voice 69

pay packages 58, 118, 127, 136–7, 151

negotiating 135, 167, 168

personal confidence coach 108–9, 112

personal impact 101–7, 110–11, 112, 166, 167

persuasion skills 28

phone calls, for networking 85, 91–4

phone numbers 54–5

planning skills 29–30

portfolios 119–20

positive attitude 131, 139, 145–6

positive demeanour 106–7, 112, 132, 166, 167

posture 105

practising interviews 164

pre-interview nerves 106, 107–9

preparing for interviews 109–10, 112, 117–18, 122–7, 128, 138, 139, 140

research 133, 134

prioritizing 29–30

problem solving 29, 118, 127

problems, trouble-shooting 163–7

profile statements 48–9, 61

qualifications 46, 50, 52

qualities 14–15, 16, 22

in job adverts 32–5

required by employer 27–31, 38

telling interviewers about 143–5, 147–8

quantifying achievements 81, 127

questions

answering 120–1, 163

asking at interviews 150–3, 154

for networking 93–4

“super six” 143–53, 154, 155

tailoring answers 143, 148–9

redundancy 106

referees 159, 160–1, 168

references 159–61, 168

referrals 94, 166, 168

rejections, dealing with 162–3, 168

relevance 57, 61, 70–1, 81

research 39, 154, 163

demonstrating 74, 78, 133, 145–6, 152–3

on employers 35–7, 38, 76, 93, 133, 150, 151, 164

reverse chronological CV format 49–51, 53, 61, 71, 72

reviewing interviews 162–3, 168

right questions 152–3

salary 58, 118, 127, 136–7, 151

negotiating 135, 167, 168

satisfaction 1–2, 22

scripts for networking 89–91, 97

search engines 37

sectors 16–19, 22, 23, 93, 133

self-discovery exercises 12–16

self-motivation 30

seven deadly sins of CVs 55–60

shaking hands 111

signing on the dotted line 167

skills

CAR worksheets for 125, 128

on CV 46, 52, 52–3, 56

in job adverts 32–5

required by employers 27–31, 38, 81

telling interviewers about 143–5, 147–8, 154

understanding your skills 12–14, 16, 22

skills-based CV format 49, 51–3, 53–4, 61, 71, 73

small talk 110, 111

smaller organizations 165

speaking 105–6, 112, 122, 147

spelling mistakes 59–60

staff, talking to 37, 38

strengths 148–9, 154

success stories, worksheet 123–6, 127

“super six” questions 143–53, 154, 155

talents 12–14, 16, 22

talking 28, 105–6, 112, 163

team work 29, 57, 131–2

telephone calls, for networking 85, 91–4

telephone numbers 54–5

“tell us about yourself ” 143–5, 154

tense, for writing CVs 68

thank-you letters to interviewers 161–2, 168

time, investing 20–1, 22, 47, 161–2

tone of voice 105–6, 112, 163

training 46, 50, 52

trouble-shooting 163–7

typefaces 58

unemployment 51, 54

upbeat demeanour 106–7, 112, 132, 166, 167

verbs 81

use on CVs 65–9

visits 37, 38

voice, tone of 105–6, 112, 163

weaknesses 137–8, 139, 149–50, 154

websites 37, 133, 151

“what are your main strengths?” 148–9

“what are your weaknesses?” 149–50

“why do you want to work for us?” 145–6

“why should we hire you?” 147–8

word of mouth 84, 86, 87, 97, 165, 168

words, use on CVs 65–9

working hours 151

working relationships 101, 117, 127, 131–2, 137, 139, 140

writing 28, 65–9, 69

wrong questions 151

yourself, as product 12–17

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