References

Chapter 1

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Booth, J. 2020. The Price of Tomorrow. Why Deflation Is the Key to an Abundant Future. Vancouver: Stanley Press.

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MacFarquhar, L. 2020. “An Ocean Apart.” The New Yorker, July 6 and 13.

Moore, S. 2018. “The Data Center Is Almost Dead.” Gartner. gartner.com/smarterwithgartner/the-data-center-is-almost-dead.

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Pichai, S. 2019. “AI Will Have Greater Impact Than Fire.” World Economic Forum, December 6. youtube.com/watch?v=OXcJw5tW9RY.

West, G. 2018. Scale: The Universal Laws of Life and Death in Organisms, Cities and Companies. New York: Penguin.

Chapter 2

Apostolopoulos, A. 2019. “Are You Training Your Remote Workforce? 67% Say They Want More.” Talent LMS Research, April 17. talentlms.com/blog/remote-work-statistics-survey.

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Bayern, M. 2019. “73% of All Teams Will Have Remote Workers in the Next Decade.” TechRepublic, March 6. techrepublic.com/article/73-of-all-teams-will-have-remote-workers-in-the-next-decade.

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Gratton L., and A. Scott. 2017. The 100 Year Life: Living and Working in an Age of Longevity. London: Bloomsbury.

Hilgers, L. 2019. “Out of the Shadows.” New York Times Magazine, February 21. nytimes.com/interactive/2019/02/21/magazine/national-domestic-workers-alliance.html.

Hughes, J. 2020. “Need to Keep Gen Z Workers Happy? Hire a Generational Consultant.” New York Times Magazine, 19 February. nytimes.com/interactive/2020/02/19/magazine/millennials-gen-z-consulting.html.

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Perkin, N., and P. Abraham. 2017. Building the Agile Business Through Digital Transformation. Kogan Page.

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Shook, E., and M. Knickrehm, M. 2018. “Reworking the Revolution.” Accentrue. accenture.com/_acnmedia/PDF-69/Accenture-Reworking-the-Revolution-Jan-2018-POV.pdf.

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Chapter 3

Bersin, J. 2019. “VR Makes Learning Authentic, Memorable.” Chief Learning Officer, October 17. chieflearningofficer.com/2019/10/17/vr-makes-learning-authentic-memorable.

Guenole, N., and S. Feinzig. 2018. “The Business Case for AI in HR.” IBM. ibm.com/downloads/cas/AGKXJX6M.

Hruska, M. 2017. “Designing With the Learning Ecosystem Canvas.” Allen Interactions. info.alleninteractions.com/learning-ecosystem-canvas.

IBM. 2017. “Your Learning Model and IBM Watson—Together a GameChanger in Learning.” IBM.com. ibm.com/downloads/cas/G8DVQ9MB.

Institute of Electrical and Electronics Engineers. 2020. “What is ICICLE?” IEEE. sagroups.ieee.org/icicle.

Jackson, N. 2019. “Ecologies of Learning in a Transforming World.” Learning Ecologies. learningecologies.uk.

LaPrade, A., J. Mertens, T. Moore, and A. Wright. 2019. “The Enterprise Guide to Closing the Skills Gap.” IBM Research Insights. ibm.com/downloads/cas/EPYMNBJA.

Leaser, D. 2020. “IBM Awards Its Three Millionth Digital Badge.” IBM Training and Skills Blog. ibm.com/blogs/ibm-training/ibm-issues-its-three-millionth-digital-badge-and-disrupts-the-labor-market-in-the-process.

Manpower Group. 2018. “2018 Talent Shortage Survey: Solving the Talent Shortage—Build, Buy, Borrow and Bridge.” Manpower Group.tinyurl.com/qr6cvox.

Pease, G., and C. Brant. 2018. “Fuel Business Strategies with L&D Analytics.” TD at Work. Alexandria, VA: ATD Press.

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Chapter 4

Brewster, D., A. Hurst, and S. Schuyler. 2018. Making Work More Meaningful: Building a Fulfilling Employee Experience (Study by CECP, Imperative, and PwC). PricewaterhouseCoopers.

Burnett, B., and D. Evans. 2020. Designing Your Work Life. New York: Knopf.

Forman, C. 2015. “Transform Your Recruiting Strategy by Taking a Look at the Numbers.” Recruiter.com. https://www.recruiter.com/i/transform-your-recruiting-strategy-by-taking-a-look-at-the-numbers.

Gaille, B. 2017. “17 Hospitality Industry Employment Statistics.” Brandon Gaille website. brandongaille.com/15-hospitality-industry-employment-statistics.

Hagel, J. 2019. “Institutional Innovation—I Have a Dream.” Edge Perspectives. edgeperspectives.typepad.com/edge_perspectives/2019/01/institutional-innovation-i-have-a-dream.html.

Mosher, B., and C. Gottfredson. 2019. “An Overview of the Five Moments of Need.” The 5 Moments of Need channel. youtube.com/watch?v=6ywb_Ek038o.

Overfelt, M. 2017. “Millennial Employees Are a Lot More Loyal Than Their Job-Hopping Stereotype.” CNBC, May 10.

PwC. 2018. “Is Your Workforce Strategy Ready to Drive Your Business Forward?” Workforce of the Future. pwc.com/us/en/library/workforce-of-the-future/workforce-strategy.html.