SIMPLE VIRTUE
As long as there are organizations competing for business, hype will live on. Unfortunately, jargon and buzzwords follow closely on the heels of hype. So stand your ground. Recognize the jargon and buzzwords in your own speech and writing, and root them out. Some people might say that's an actionable, value-added, mission-critical no-brainer, but I say it's simply good leadership.
Craig Chappelow is senior manager of assessment and development resources at CCL. He holds an M.Ed. degree from the University of Vermont.
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