SUGGESTED READING
Golembiewski, R. T., Billingsley, K., and Yeager, S. “Measuring Change and Persistence in Human Affairs: Types of Change Generated by OD Designs.” Journal of Applied Behavioral Science, Dec. 1976, pp. 133-157.
Howard, G. S., and Dailey, P. R. “Response Shift Bias: A Source of Contamination of Self-Report Measures.” Journal of Applied Psychology, 1979, 66(2), 144-150.
Tornow, W. W., London, M., and CCL Associates. Maximizing the Value of 360-Degree Feedback. San Francisco: Jossey-Bass, 1998.
Jennifer W. Martineau is a research scientist at CCL in Greensboro. She holds a Ph.D. degree from Pennsylvania State University.
Judith L. Steed is a research analyst and feedback coach at CCL in Colorado Springs. She holds an M.S. degree from Virginia Polytechnic Institute and State University.