Conclusion

Resilience and learning go hand in hand. Technology is changing the way we organize work, and this puts all of us on a high learning curve. Individuals and organizations that can adapt to these changes will find new opportunities. Those that freeze in the face of change will be lost. This is why leaders must take steps to build resilience into both.

Mary Lynn Pulley is a principal of the Linkages Group, a workplace consulting firm. Also an adjunct instructor for the Center for Creative Leadership, she is author of Losing Your Job—Reclaiming Your Soul: Stories of Resilience, Renewal, and Hope (Jossey-Bass, 1997). She received her master's degree in counseling from the University of North Carolina at Chapel Hill and her doctorate in human and organizational development from Vanderbilt University. She now lives in Seattle, Washington, and you may contact her through http://www.linkages.com