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Library of Congress Cataloging-in-Publication Data
Wedgwood, Ian, author.
[Lean sigma (2015)]
Lean sigma : rebuilding capability in healthcare / Ian Wedgwood.
p. ; cm.
Includes bibliographical references and index.
ISBN 978-0-13-399200-7 (pbk. : alk. paper)—ISBN 0-13-399200-4 (pbk. : alk.
paper)
I. Title
[DNLM: 1. Quality of Health Care—organization & administration.
2. Efficiency, Organizational. 3. Organizational Case Studies. 4. Organizational
Innovation. 5. Quality Assurance, Health Care—methods. W. 84.41]
R728
362.1068—dc23
2014049451
Copyright © 2015 Pearson Education, Inc.
All rights reserved. Printed in the United States of America. This publication is protected by copyright, and permission must be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. To obtain permission to use material from this work, please submit a written request to Pearson Education, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458, or you may fax your request to (201) 236-3290.
AIDET® is a registered trademark of The Studer Group, LLC.
Figures 4.2 and 4.3 are used with permission from Columbus Regional Health.
ISBN-13: 978-0-13-399200-7
ISBN-10: 0-13-399200-4
Text printed in the United States on recycled paper at Courier in Westford, Massachusetts.
First printing, March 2015
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