CONTENTS

  Introduction

  1   The Key Questions for Managerial Effectiveness

  2   Focus on Key Result Areas

  3   Set Standards of Performance

  4   Concentrate Your Powers

  5   The Vital Functions of Management

  6   Management by Objectives

  7   Management by Exception

  8   Delegate Effectively

  9   Build Peak Performers

10   Achieve Managerial Leverage

11   Hire the Right People

12   Fire the Incompetents

13   Hold Effective Meetings

14   Build Team Spirit

15   Make Good Decisions

16   Remove Obstacles to Performance

17   Become a Role Model

18   Brainstorm for Solutions

19   Negotiate Like a Professional

20   Communicate with Clarity

21   Achieve Personal Excellence

Conclusion

Index

About the Author

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