About the Author

Erica Nelson, MA, is a business leader faculty member at the Lake Forest Graduate School of Management in Lake Forest, Illinois, where she has been teaching in the Center for Leadership Division since 1997. Her teaching concentrates on executive communication, emotional intelligence, and negotiation and conflict management strategy. Erica is the recipient of the Contribution to Learning Excellence Award, the award for faculty engagement and LFGSM champion. She was named Most Distinguished Business Management Faculty in 2003–2004.

Erica’s practice, nelson performance development, incorporated in 1997. She is a certified trainer with the Association for Talent Development (ATD) for courses in consulting skills, coaching, change management, human performance improvement (HPI), and Master Performance Consulting.

As a trained mediator, Erica designs coursework in communication strategy and negotiation and partners with leaders in organizations from all types of industries.