NOTES
Chapter 1 The Millennials and You
1 Nadira Hira, “Attracting the twentysomething worker,” Fortune Online, May 15, 2007, http://money.cnn.com/magazines/fortune/fortune_archive/2007/05/28/100033934/index.htm.
2 C. Hirschman, “Here they come,” Human Resource Executive, (July 2006): 22.
3 J. Estrin, Closing the Innovation Gap: Reigniting the Spark of Creativity in a Global Economy (New York: McGraw-Hill, 2009, p. 56).
4 Hudson Institute (2003).
5 K. Dychtwald, T. J. Erickson, and R. Morison, Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent (Boston, Mass achusetts: Harvard Business School Press, 2006).
6 G. Cole, R. Smith, and L. Lucas, “The Debut of Generation Y in the Workplace,” Journal of Business Administration Online, Retrieved October 21, 2005, from http://www.atu.edu/business/jbao/Menu/fall2002.htm
7 J. M. Twenge, Generation Me: Why Today’s Young Americans Are More Confident, Assertive, Entitled—and More Miserable than Ever Before (New York: Free Press, 2006).
8 Lee Hecht Harrison Survey (2006).
Chapter 2 Aren’t We All Just the Same?
1 Incidentally, that is the question when speaking of any type of diversity—really, aren’t we all the same?
2 E. Thelen and K. E. Adolph, Arnold L. Gesell, Developmental Psychology 28 (3) (1992): 368-380.
3 H. Schultz and D. J. Yang, Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time (1st ed.) (New York: Hyperion, 1997).
4 J. Pilcher, “Mannheim’s Sociology of Generations: An Undervalued Legacy,” British Journal of Sociology 45 (3) (1994): 481-494.
5 C. Bollas, Being a Character: Psychoanalysis and Self Experience (1st ed.) (New York: Hill and Wang, 1992).
6 S. Biggs, “Thinking about Generations: Conceptual Positions and Policy Implications,” Journal of Social Issues 63 (4) (2007): 695-711.
7 R. A. Settersten and K. U. Mayer, “The Measurement of Age, Age Structuring, and the Life Course,” Annual Review of Sociology (1997): 23, 233.
8 N. B. Ryder, “The cohort as a concept in the study of social change,” American Sociological Review 30 (6) (1965): 843-861.
9 M. W. Riley, “On the Significance of Age in Sociology,” American Sociological Review 52 (1) (1987): 1-14.
Chapter 4 The Points of Tension between Managers and Millennials
1 V. Büsch, S. Dahl, and D. Dittrich, “Age Discrimination in Hiring Decisions: A Comparison of Germany and Norway,” Institute for Research in Economics and Business Administration, December, 2004.
2 T. D. Nelson, (Ed.) Ageism: Stereotyping and Prejudice against Older Persons (Boston: MIT Press, 2002).
3 F. Popcorn, The Popcorn Report: Faith Popcorn on the Future of Your Company, Your World, Your Life (New York: Doubleday, 1991, p. 57).
4 L. T. O’Brien and M. L. Hummert, “Memory Performance of Late Middle-Aged Adults: Contrasting Self-Stereotyping and Stereotype Threat Accounts of Assimilation to Age Stereotypes,” Social Cognition 24 (3) (2006): 338.
5 T. Schmader, “Gender Identification Moderates Stereotype Threat Effects on Women’s Math Performance,” Journal of Experimental Social Psychology 38 (2002): 194-201.
6 A. A. Nease, B. O. Mudgett, and M. A. Quiñones, “Relationships among Feedback Sign, Self-efficacy, and Acceptance of Performance Feedback,” Journal of Applied Psychology 84 (5) (1999): 806-814.
7 A. Bandura, Social Foundations of Thought and Action: A Social Cognitive Theory (Englewood Cliffs, N.J.: Prentice Hall, 1986).
Chapter 6 Rewarding the Right Things in the Right Ways
1 S. McManus and S. Sabol, (Producers) Inside the NFL television series. New York: HBO Sports, November 2007.
2 J. M., Beyer and others, “The Selective Perception of Managers Revisited,” Academy of Management Journal 40 (3): 716-737.
3 B. Nelson and P. Economy, Business Pro—York University, Books24x7—York University, and Books24x7, I. The Management Bible (Hoboken, N.J.: John Wiley & Sons, Inc., 2005).
4 N. Shawchuck, “Leadership and Community,” (lecture at Southern California College, Costa Mesa, CA, September 1993).
Chapter 7 They Are at the Head of the Creative Class
1 A. Campbell, J. Whitehead, and Finkelstein, “When Good Leaders Make Bad Decisions,” Harvard Business Review.
2 Peter Gruber, quoted in A. Muoio, ed., “My greatest lesson.” FastCompany.
3 J. Lipman-Blumen and H. J. Leavitt, Hot Groups: Seeding Them, Feeding Them, and Using Them to Ignite Your Organization (New York: Oxford University Press, 1999).
Chapter 8 First Them, Then You
2 M. J. Wheatley, Turning to One Another: Simple Conversations to Restore Hope to the Future (2nd ed.) (San Francisco, California; London: Berrett-Koehler, McGraw-Hill distributor, 2009, p. 30).
3 T. Rath, Vital Friends: The People You Can’t Afford to Live Without (New York: Gallup Press, 2006, p. 62).
4 L. Branham, The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It’s Too Late (New York: American Management Association, 2005).
Chapter 9 Fragile, Handle with Care
1 D. Sacks, “Scenes from the culture clash: Companies are just now waking up to the havoc that the newest generation of workers is causing in their offices.” FastCompany, 2006.
2 G. A. Yukl, Leadership in Organizations (6th ed.) (Upper Saddle River, NJ: Pearson/Prentice Hall, 2006).
3 W. Ury, Getting Past No: Negotiating Your Way from Confrontation to Cooperation (Rev ed.) (New York: Bantam Books, 1993).
Chapter 10 It Is Not Always About You
1 P. M. Senge and others, Presence (1 Currency ed.) (New York: Currency Doubleday, 2005).
Chapter 11 The Big Picture Does Not Exist until You Help Them See It
1 T. J. Erickson and others, Gen Y in the Workforce. (Boston: Harvard Business School Publication Corp, 2009).
2 P. M. Senge, The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. (New York: Currency, Doubleday, 1994).
Chapter 12 Ambiguity Is Their Kryptonite
1 P. M. Senge, The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. (New York: Currency, Doubleday, 1994).
Chapter 13 They Want to Know “What” before “Why”
1 Higher Education Research Institute, 2005. The American Freshman (Los Angeles: UCLA).
2 Best places to launch a career: 7. teach for America—BusinessWeek. Retrieved 10/31/2009, from http://images.businessweek.com/ss/09/09/0903_places_to_launch_a_career/8.htm.
3 Google web site, (2009). www.google.com/support/jobs/bin/static.py?page=benefits.htmlandbenefits=us#bbb.
4 G. Hamel, The Future of Management (Boston: Harvard Business School Press, 2007).
5 Towers Perrin Global Workforce Study, (2007).
6 B. L. Kaye and S. Jordan-Evans, Love ‘Em or Lose ‘Em (3rd ed.) (San Francisco: Berrett-Koehler, 2005).
Chapter 14 Building a Millennial-Friendly Culture
1 C. Benko and A. C. Weisberg, Mass Career Customization: Aligning the Workplace with Today’s Nontraditional Workforce (Boston: Harvard Business School Press, 2007).
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