Part I. Creating the Right Environment

The typical business setting, from the incentives it offers to its seating arrangements, is not naturally conducive to productive collaboration. The principles in this part will help you make the team feel safe and supported, and keep wider participation organized so that everyone can focus on the work at hand. The right environment means recruiting the right people, giving them a clear understanding of how they can contribute, building a sense of trust in the team, and using the (real and virtual) space you have wisely.