- Cover
- Title Page
- Copyright
- Dedication
- Acknowledgments
- About the Author
- About the Technical Editor
- Introduction
- Chapter 1: Stages of an Implementation Overview
- Chapter 2: What to Do Before You Begin a Project
- Chapter 3: Four Keys to Consider When Buying an ERP or CRM Solution
- Chapter 4: How to Evaluate and Buy Business Application Software
- Chapter 5: Organizing Your Team for Success and Project Governance
- Chapter 6: Sprints and Tools Needed to Run Your Project
- Chapter 7: Change Management Throughout Your Project
- Chapter 8: Organizing Your Business by Processes
- Chapter 9: Independent Software Vendors—Filling Gaps and Managing Partnerships
- Chapter 10: Factors for a Successful Project Kickoff
- Chapter 11: Designing the Software Collaboratively
- Chapter 12: Requirements Gathering and Staying “In the Box”
- Chapter 13: Conference Room Pilots
- Chapter 14: Dealing with Challenges Mid-Project
- Chapter 15: Customizations vs. Configurations and How You Manage Them
- Chapter 16: Data Migration—Early and Often
- Chapter 17: Environment Management and Deployments
- Chapter 18: Testing
- Chapter 19: Training for All
- Chapter 20: Going Live
- Chapter 22: Support and Enhance Your Project
- Chapter 23: Bringing It All Together
- Appendix: The Bottom Line
- Chapter 1: Stages of an Implementation Overview
- Chapter 2: What to Do Before You Begin a Project
- Chapter 3: Four Keys to Consider When Buying an ERP or CRM Solution
- Chapter 4: How to Evaluate and Buy Business Application Software
- Chapter 5: Organizing Your Team for Success and Project Governance
- Chapter 6: Sprints and Tools Needed to Run Your Project
- Chapter 7: Change Management Throughout Your Project
- Chapter 8: Organizing Your Business by Processes
- Chapter 9: Independent Software Vendors—Filling Gaps and Managing Partnerships
- Chapter 10: Factors for a Successful Project Kickoff
- Chapter 11: Designing the Software Collaboratively
- Chapter 12: Requirements Gathering and Staying “In the Box”
- Chapter 13: Conference Room Pilots
- Chapter 14: Dealing with Challenges Mid-Project
- Chapter 15: Customizations vs. Configurations and How You Manage Them
- Chapter 16: Data Migration—Early and Often
- Chapter 17: Environment Management and Deployments
- Chapter 18: Testing
- Chapter 19: Training for All
- Chapter 20: Going Live
- Chapter 21: Hypercare
- Chapter 22: Support and Enhance Your Project
- Chapter 23: Bringing It All Together
- Glossary
- Index
About the Technical Editor
Paul Kjer, PMP, has played many leadership roles in business software applications since his first ERP implementation in 1991. Paul is currently the Enterprise Practice Director for Stoneridge Software.
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