Contents

Foreword by Ken Schwaber

Foreword by Dave West

Introduction

Acknowledgments

About the Authors

Chapter 1 Continuously Improving Your Scrum Practice

Focus on Seven Key Areas to Improve Your Scrum Practice

An Agile Mindset

Empiricism Is at the Heart of Scrum

Mastering Scrum Means Improving Teamwork

Every Scrum Team Must Focus on Improving the Value That Its Product Delivers

Every Strong Team Has a Distinct Team Identity

To Improve, Teams Must Hone Their Team Processes

The Organization Can Greatly Influence the Team’s Performance

Growing Scrum Requires a Team to Improve Other Capabilities

Teaching Skills

Facilitation Skills

Coaching Skills

Technical Excellence

Servant Leadership

A Process for Continuous Improvement

What Hurts the Most?

Root Cause Analysis

Experiment with Different Approaches

Success or Failure?

Summary

Call to Action

Chapter 2 Creating a Strong Team Foundation

Forming a Team Identity

What Makes a Good Team Member?

Who Should Be on a Scrum Team?

Development Teams Need to Know About More Than Just Development

How Do Scrum Teams Form Working Agreements?

What Does Self-Organization Look Like?

Shared Goals

Clear Accountability

Boundaries

How Do Scrum Teams Collaborate?

How Do Teams Progress?

Characteristics of Productive and Adaptable Teams

Summary

Call to Action

Chapter 3 Delivering “Done” Product Increments

What Is a Definition of “Done”?

Benefits of a Definition of “Done”

How to Create a Definition of “Done”

Using Sprint Goals to Get to “Done”

Creating Good Sprint Goals

Using the Sprint Goal for an Effective Daily Scrum

Getting PBIs to “Done” Earlier in the Sprint

Limiting Work Items in Progress

Measuring and Analyzing Flow

Building in Quality from the Beginning

Automation and “Done”

DevOps

Code Reviews

Quality Metrics

Tackling Technical Debt

Making Technical Debt Transparent

Making Technical Debt “Repayment” Visible

Summary

Call to Action

Chapter 4 Improving Value Delivered

What Is Value?

Delivering Faster Is a Good Start, But Not Enough

Product Value and the Scrum Team

Using the Product Vision to Enliven Team Purpose, Focus, and Identity

Measuring Value

Focusing PBIs on User Outcomes

Improving Value Delivered During the Sprint

Inspecting and Adapting Based on Feedback

Learning as Value

Effective Sprint Reviews Include Value Realized

Gathering Stakeholder Feedback

Summary

Call to Action

Chapter 5 Improving Planning

Planning with a Product Mindset

Measuring Success

Planning Empirically

Creating Alignment

Product Backlog Refinement

Minimum Viable Product Backlog Refinement

Estimation

Breaking PBIs Down to Focus on Valuable Outcomes

Planning a Sprint

How Much Can You Get “Done” in a Sprint?

How Much Time Should You Spend on Improving This Sprint?

How Far Ahead to Refine

Planning Releases

How Large Should a Release Be?

How Small Can a Release Be?

Summary

Call to Action

Chapter 6 Helping Scrum Teams Develop and Improve

Using the Sprint Retrospective to Uncover Areas for Improvement

Identifying and Removing Impediments

Tracking Impediments and Quantifying Impacts

Tackling Impediments

Growing Individual and Team Capabilities

Make Time for Continuous Learning and Growth

Leverage Knowledge and Experience in the Organization

Being an Accountable Scrum Master

Measuring the Success of a Scrum Master

Effective Scrum Masters Vary Their Approach Based on Context

Summary

Call to Action

Chapter 7 Leveraging the Organization to Improve

Organizations Need to Evolve to Succeed

Developing People and Teams

The Impacts of Performance Reviews and Compensation

Individual Career Paths

Sourcing Strategies and Team Impacts

Distributed Teams

Getting Comfortable with Transparency

A Culture of Accountability, Not a Culture of Blame

Letting Go of (the Illusion of) Control

The Real Power of the Iron Triangle

Funding Initiatives

Scope-Based Estimation

Iterative and Incremental Budgeting

“Being Agile” Is Not the Goal

Nail It Before You Scale It

Summary

Call to Action

Chapter 8 Conclusion and What’s Next

Business Agility Requires Emergent Solutions

Call to Action

Appendix A A Self-Assessment for Understanding Where You Are

Business Agility

Effective Empiricism with Scrum

Effective Teamwork with Scrum

Analysis of Assessment Answers

Appendix B Common Misconceptions About Scrum

Scrum Is Not a Methodology or a Governance Process

Scrum Is Not a “Silver Bullet” or a Way to Get Developers to Work Faster

The Product Owner’s Main Focus Is Not Documentation of Requirements

The Product Backlog Is Not an Agile Version of a Traditional Requirements Document

The Product Backlog Is Not a List of All Requests

The Daily Scrum Is Not a Status Meeting

A Sprint Can Be Successful Even When All Planned Sprint Backlog Items Are Not Completed

The Scrum Master Is Not Responsible for Tracking the Development Team’s Work

The Sprint Review Is Not an Acceptance Meeting

It Does Not Take a Lot of Preparation to Start Sprinting

Index

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