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by Nirav Kamdar, Rajesh Ramanathan, Rick Kingslan, Rui Maximo
Microsoft® Office Communications Server 2007 R2 Resource Kit
Microsoft® Office Communications Server 2007 R2 Resource Kit
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A Note Regarding Supplemental Files
Foreword
Acknowledgments
Personal Acknowledgements
Introduction
Overview of the Book
Document Conventions
Reader Aids
Sidebars
Command-line Examples
Companion CD
Find Additional Content Online
Resource Kit Support Policy
I. Overview and Architecture
1. Overview of Office Communications Server 2007 R2
Office Communications Server Editions and Components
The Evolution of Office Communications Server 2007 R2
Customizing the Platform
Summary
Additional Resources
2. New Features Overview
New Features
Call Delegation
Team Ring
Group Chat
Desktop Sharing
Desktop Sharing Requirements
Desktop Sharing Features
Audio Conferencing
Server Applications
Dial-in Conferencing Feature
Conferencing Attendant
Conferencing Announcement Service
Response Group Service
Sample Scenarios
Outside Voice Control
SIP Trunking
Enhanced Media
Simplified Firewall Configuration for the A/V Edge Server
Presence Enhancements
Archiving, CDR, and QoE Enhancements
Simplified Management
Simplified Topologies
Enhanced Administrative Snap-In
Conference Directories
Automatic Updates
Improved Certificate Wizard
In-Band Provisioning Enhancements
Optional Installation of Administrative Tools
Planning Tool
Technical Overview
Reference Topology
Group Chat
Desktop Sharing Framework
Peer-to-Peer Application Sharing
Multiparty Conference Application Sharing
Server Application Framework
Application Server
Application
Deployment and Topology
Activation
Call Routing
Response Group Topology
Topology
Dial-in Conferencing Architecture
Adding a PSTN User to a Conference
Adding Conferencing Announcement Service to a Conference
Outside Voice Control
SIP Trunking Topology
Media Enhancements
Early Media Support
ICE Protocol Upgrade
Video Negotiation
Summary
Additional Resources
3. Server Roles
Standard Edition Server
Enterprise Edition Pool
Director Role
Conferencing Servers
IM Conferencing Server
Web Conferencing Server
A/V Conferencing Server
Telephony Conferencing Server
Application Sharing Conferencing Server
Application Server
Monitoring Server
Archiving Server
Edge Servers
Access Edge Server
Web Conferencing Edge Server
A/V Edge Server
Communicator Web Access
Web Components Server
Mediation Server
Group Chat Server
Supported Collocation Server Roles
Summary
Additional Resources
4. Infrastructure and Security Considerations
Infrastructure and Security Considerations
Understanding How Office Communications Server Takes Advantage of Active Directory
Performing the Prep Schema Step
Performing the Prep Forest Step
Performing the Prep Domain Step
Changes in Active Directory to Support Operations
Using DNS to Publish Office Communications Server
Impact on Server Certificates
Impact on FQDN Configurations
SIP Namespaces
Migrate Users from One SIP Namespace to Another
Securing Office Communications Server with PKI
Configuring the Common Name or Subject Name
Configuring the Subject Alternative Name
Configuring the CRL Distribution Points
Configuring for Enhanced Key Usage
Server Authentication
Client Authentication
Configuring the Certification Path
Scaling with SQL Server
Building Redundancy with Hardware Load Balancing
Port and Protocol Configuration Considerations for Hardware Load Balancers
Bridging VoIP to the PSTN Network by Using a Media Gateway
Firewall Scenarios and Configuration
Back-to-Back Firewall
Three-Legged Firewall
Port and Protocol Configuration for Edge Servers
Examining Rules for Access Edge Servers
Examining Rules for Web Conferencing Edge Servers
Examining Rules for A/V Edge Servers
Examining Rules for the Web Components Server
Summary
Additional Resources
II. Key Usage Scenarios
5. Basic IM and Presence Scenarios
Understanding the Login Process
Why Talk About the Login Process?
A Login Scenario
Step 1: Signing In to an Account
Step 2: Supplying Account Credentials (If Prompted)
Step 3: The Login Process
Step 4: Login Complete
The Technical Details Behind the Login Process
Pre-Step 1: What Happens During the Initial Launch of Communicator 2007
Enabling the Communicator Protocol Logs
Working with Communicator Application Event Logs
Post-Step 1: What Happens After Sign-In Starts
The Initial Registration
The Authenticated Registration
Step 3: What Happens During Login Processing
Post-Step 4: Post-Login Processing
How Presence Information Is Shared
What Is Presence?
A Presence Sharing Scenario
Step 1: Looking Up a Contact
Step 2: Adding a Contact
Step 3: Receiving an Offline Indication
Step 4: Logging In the Contact and Receiving Updated Presence Information
Step 5: Controlling the Access Level of a Contact
Technical Details Behind the Presence Sharing Scenario
Step 1: What Happens During Looking Up a Contact
Step 2: What Happens When Adding a Contact
Step 3: What Happens When Subscribing for Presence and Receiving an Offline Notification
What Happens During Presence Authorization
Step 4: What Happens When the Contact Logs In and Updated Presence Is Received
Step 5: What Happens When Controlling the Access Level of a Contact
Instant Messaging
An Instant Messaging Scenario
Step 1: Opening a Messaging Window
Step 2: Typing and Sending a Message
Step 3: Receiving the Message
Step 4: Sending a Hyperlink
Step 5: Sending a File
Step 6: Sharing Video
Step 7: Ending the Conversation
The Technical Details Behind the Instant Messaging Scenario
Post-Step 2: What Happens During Session Establishment and Sending a Message
Step 3: What Happens When Receiving a Message
Step 4: What Happens When Sending a Hyperlink
Step 5: What Happens When Sending a File
Step 6: What Happens When Sharing Video
Step 7: What Happens When Ending the Conversation
Summary
Additional Resources
6. Conferencing Scenarios
Understanding Conferencing User Types
Authenticated Enterprise Users
Federated Users
Anonymous Users
Understanding Conferencing User Roles
Understanding Conference Security and Access Types
Invite Within Network Conferences
Invite Within Network (Restricted) Conferences
Invite Anyone Conferences
Understanding Conferencing Media Types
Multiparty Instant Messaging
Data Collaboration
Audio and Video Conferencing
Audio Conferencing Provider Support
Understanding Communicator Web Access Server R2
Support for Distribution Groups
Audio Conferencing
Desktop Sharing
Hosting for Dial-in Audio Conferencing Web Page
Configuring Communicator Web Access Server R2
Installing and Activating Communicator Web Access
Installing Communicator Web Access
Activating the Communicator Web Access Server
Creating the Virtual Server
Publishing the Communicator Web Access URLs in Active Directory
Examining the Technical Details Behind Conferencing Scenarios
Understanding the Conferencing Architecture
Conferencing Clients
Microsoft Office Live Meeting Console 2007 R2
Microsoft Office Communicator 2007 R2
Microsoft Conferencing add-in for Microsoft Office Outlook
The Conferencing Database
Focus
The Focus Factory
Conferencing Servers and the Conferencing Server Factory
Web Components
Process and Machine Boundaries for Conferencing Components
Edge Servers
The Conferencing Protocols
Signaling Protocols
Media Protocols
Understanding the Conference Life Cycle
Conference Creation
Conference Activation
Conference Deactivation
Conference Expiration
Examining the Technical Details Behind Web Conferencing
The Client Conference Joining Sequence
The Client Join Sequence to the Web Conferencing Server
Conference Control
Web Conferencing Server Content Management
Web Conferencing Server Content Upload and Download
Meeting Compliance
Web Conferencing Content Tools
DMInsider.exe
DMHash.exe
DMDel.exe
Meeting Policy and Policy Enforcement
Conference Access Type Settings
Summary
Additional Resources
7. Remote Access and Federation Scenarios
Understanding Basic Remote Access Topologies
Single Edge Server Topology
Scaled Single-Site Edge Server Topology
Multisite Edge Server Topology
Understanding Basic Remote Access Scenarios
Understanding Basic Remote Access for IM and Presence Information
Understanding Remote Access for Web Conferencing
Step 1: Use Office Communicator to Start a Conference
Step 2: Accept and Join a Web Conferencing Invitation
Step 3: Begin Sharing an Application
Examining the Web Conferencing Remote Access Scenario
Understanding Remote Access for Audio and Video Conferencing
Understanding Office Communicator Web Access 2007 R2
Enabling Office Communicator Web Access 2007 R2
Understanding Federation
Understanding Direct Federation
Adding a Trusted Federated Partner Domain
Understanding Federated Partner Discovery
Understanding Federation with Public IM Providers
Understanding the Requirements for and Use of Certificates in Federation
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
Configuring and Administering Federation
Configuring User Accounts for Federation
Administering Federated Partner Access
Managing Multiple User Accounts
Blocking External Domains
Examining the Technical Details Behind the Federation Scenario
How Clients from Two Federated Domains Get Online and Register Presence
Step 1: REGISTER sip:litwareinc.com SIP/2.0
Step 3: SUBSCRIBE sip:
[email protected]
SIP/2.0
Step 5: SERVICE sip:
[email protected]
SIP/2.0
Communication from One Federated Enterprise to Another
Step 1: SUBSCRIBE sip:
[email protected]
SIP/2.0
Step 2: BENOTIFY and OK 200
Step 8: INVITE sip:
[email protected]
SIP/2.0
Step 12: INFO
Step 13: MESSAGE
Step 19: BYE
Summary
Additional Resources
8. Public IM Connectivity Scenarios
What Is Public IM Connectivity?
Public IM Connectivity Scenarios
Configuring Public IM Connectivity
Enabling Federation with Public IM Service Providers
Step 1: Provision of Federation with the Public IM Service Providers
Step 2: Configure DNS for the Access Edge Server
Step 3: obtain a Public Certificate
Step 4: Configure the Access Edge Server for Federation
Step 5: Enable Connections to Public IM Service Providers
Step 6: Authorize Users for Public IM Connectivity
Provisioning Federation with the Public IM Service Providers
Enabling Connections to Public IM Service Providers
Considerations Involving Public IM Providers
Existing Accounts on Provider Networks
Capacity Planning Considerations
Security Considerations
Controlling SPIM by Limiting Public Contacts
Limiting SPIM when you Enable Users in Active Directory Users and Computers
Limiting SPIM when You Enable Im Service Providers
Limiting SPIM when Enabling Users that are on a Recipient’s Contact List
Controlling SPIM by Limiting Message Content
Considerations Involving Media Sharing
Authorizing Users for Public IM Connectivity
Using the Active Directory Users and Computers Snap-In
Using the office Communications Server Administrative Snap-In
Disabling Public IM Connectivity
Configuring Per-User and Global Settings
Technical Details Behind the Public IM Connectivity Scenarios
Scenario one: Adding a Contact in office Communicator 2007
Step 1: Specify Recipient’s Account
Step 2: Recipient’s Presence Displayed as Unknown
Step 3: Recipient’s Account Added as a Contact
Step 4: Recipient’s Presence Displayed as offline
Step 5: Recipient Receives Notification
Step 6: Recipient Adds a User to the Buddy List
Step 7: Recipient’s Presence Displayed as Online
Scenario Two: Sending a Single Message
Step 1: User Selects a Recipient from the Buddy List in Office Communicator
Step 2: User Types a Message to a Recipient
Step 3: Recipient Receives a Message from a User
Step 4: Recipient Types a Reply to the User
Step 5: User Receives a Message from the Recipient
Step 6: Conversation Finished
Summary
Additional Resources
9. Remote Call Control Scenarios
A Remote Call Control Scenario
What Functionalities Are Available?
Setting Up the Remote Call Control Scenario
Step 1: Installing the SIP/CSTA Gateway and Configuring the SIP/CSTA Interface
Step 2: Configuring a User for RCC
Step 3: Configuring a Route on the Office Communications Server Pool for the Server URI
Step 4: Normalizing Phone Numbers
Understanding the Technical Details Behind the RCC Scenario
Bootstrapping
Receiving a Call
Making a Call
Summary
Additional Resources
10. Dual Forking Scenarios
What Is Dual Forking?
Overview of Dual Forking Scenarios
Originating a Two-Party Call
Answering a Two-Party Call
In Call Experience
Conferencing Experience
Configuring Call Forwarding
Examining Technical Details Behind Dual Forking Scenarios
Understanding RCC in Dual Forking Scenarios
Understanding Loop Detection
Understanding Routing Rules in Dual Forking Scenarios
Understanding Phone Numbers in Dual Forking Scenarios
Understanding Normalization in Dual Forking Scenarios
Configuring Dual Forking
Summary
Additional Resources
11. VoIP Scenarios
What Is VoIP?
Overview of VoIP Scenarios
Using Two-Party Calling
Configuring Call Deflection
Configuring Call Forwarding
Using Voice Mail
Using Ad Hoc Conference Calling
Using Office Communicator and Phone Edition Integration
Using Response Group Service
Examining the Technical Details Behind VoIP Scenarios
Understanding How Outbound Calls Are Routed
Understanding Voice Policies
Understanding Phone Usage
Understanding Phone Routes
Understanding How Inbound Calls Are Routed
Understanding Normalization
Understanding Office Communicator to Office Communicator Phone Edition Integration
Configuring VoIP
Configuring Global Enterprise Voice Settings
Configuring Voice Policies
Configuring Phone Routes
Configuring Location Profiles
Configuring Users for Unified Communications
Configuring the Media Gateway
Configuring the Mediation Server
Summary
Additional Resources
12. Voice Mail Scenarios
Overview of Voice Mail Scenarios
Redirecting Incoming Calls to Voice Mail
Call Forwarding to Voice Mail
Calling Your Voice Mail
Listening to Voice Mail
Call Logs
Leaving a Voice Mail
Subscriber Access
Auto-Attendant
Examining the Technical Details Behind the Voice Mail Scenario
Configuring Voice Mail
Configuring Exchange Unified Messaging
Step 1: Configuring Exchange UM Servers
Step 2: Creating a UM Dial Plan for Every Location Profile
Step 3: Configuring the Subscriber Access Number
Step 4: Running the PowerShell Tool ExchUCUtil.ps1
Step 5: Creating a UM Auto-Attendant
Step 6: Configuring Users for Exchange UM
Configuring Office Communications Server
Summary
Additional Resources
13. Enterprise Voice Application Scenarios
What Is Enterprise Voice?
Overview of Enterprise Voice Scenarios
Response Group Service Scenarios
Interactive Voice Response
Call Queuing, Timeout, and Overflow Actions
Conferencing Attendant Scenarios
Examining the Technical Details Behind Enterprise Voice Scenarios
Response Group Service Architecture
Overview of the Different Components on which the Response Group Service Is Built
Understanding the Hosting Component
Understanding the Workflow Runtime Component
Understanding the Match Making Component
Understanding the Call Routing Component
Understanding the Call Flow
Conferencing Attendant Architecture
Understanding How External PSTN Callers Join the Conference
Understanding How Authenticated PSTN Callers Join the Conference
Configuring Enterprise Voice Applications
Configuring the Response Group Service
Terminology
Overview of the Management Model
Installing the Response Group Service
Deploying a Response Group
Step 1: Create the Contact Objects to be Used for your Response Groups
Step 2: Define the Set of Agents, Groups, and Queues that Handle Calls Received by the Response Groups
Step 3: Select and Configure the Response Group Template for Definition of the Caller Experience
Step 4: Deploy the Office Communicator Tab for Formal Agents
Step 1: Contact Object Creation
Step 2: Agents, Groups, and Queue Configuration
Step 3: Template Selection and Configuration
Step 4: Deploying the Agent Tab for Formal Agents
Configuring Conferencing Attendant
Summary
Additional Resources
III. Planning and Deployment
14. Planning Example
Defining a Statement of Work
Gathering and Defining Business Requirements
Assigning a Priority to Each Requirement
Mapping Business Requirements to Office Communications Server 2007 R2 Features
Office Communications Server 2007 R2 Planning Tool
Using the Office Communications Server 2007 R2 Planning Tool
Determining Interoperational Requirements
Performing a Gap Analysis
Architectural Design of the Solution
Output to the Deployment Team for Development of the Deployment Plan
Summary
Additional Resources
15. Deployment Example
Understanding Litware, Inc.’s Deployment Process for Office Communications Server 2007 R2
Establishing a Server Naming Convention
Preparing the Server Hardware
Litware, Inc.’s Deployment Path
Preparing Active Directory
Overview of Preparing Firewall Ports, Certificates, NICs, and DNS
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
Preparing DNS and Firewall Ports for the Paris Deployment
Preparing DNS and Firewall Ports for the Singapore Deployment
Litware, Inc.’s Deployment Path for Chicago
Litware, Inc.’s Deployment Path for Paris
Litware, Inc.’s Deployment Path for Singapore
Final Litware, Inc. Architecture
Summary
Additional Resources
IV. Operations and Administration
16. Monitoring
Event Logs
Using the Administrative Tool to View Office Communications Server Events
Accessing the Event Log by Using Scripts
Performance Monitoring
Monitoring Performance Using the Administrative Tool
Modifying the Default Counter Sets
The Archiving Server and the Monitoring Server
The Archiving Server
The Monitoring Server
Monitoring Server Reports
Installing Monitoring Server Reports
Accessing the Archiving Server and the Monitoring Server Databases
Accessing the Databases by Using the ArchivingCdrReporter Tool
Adding Custom Queries to ArchivingCdrReporter
Accessing the Databases by Using Scripts
Viewing the Database Schemas
Deployment Validation Tool
Using Answering Agents
Installing an Answering Agent
Running Formal Tests with the Deployment Validation Tool
Installing the Deployment Validation Tool
Running Tests and Viewing Reports
Summary
Additional Resources
17. Backup and Restore
Planning for Backup and Restore
Backup and Restore Requirements
Backing Up Settings
Backing Up Pool, Global, and Computer Settings
Backing Up Office Communications Server Data
Backing Up Databases
Backing Up File Shares
Best Practices
Guidelines for Backup and Restoration
Guidelines for Minimizing the Impact of a Disaster
Restoring Service
Verifying Restoration Prerequisites
Preparing to Use an Existing Server’s Hardware and Software for Database Recovery
Recovering an Existing Server
Reinstalling an Existing Server
Installing Restoration Tools
Restoring Data
Restoring Databases
Restoring File Shares
Restoring Settings
Step 1: Prepare for Restoration of Settings
Step 2: Restore Settings
Step 3: Activate Servers
Step 4: Start Services
Step 5: Validate Services
Next Steps
Re-creating Enterprise Pools
Reassigning Users
Restoring Domain Information
Restoring Sites
Step 1: Determine the Recovery Support to Be Provided by the Secondary Site
Step 2: Create a Deployment Plan and Restoration Strategy for the Secondary Site
Step 3: Set Up the Secondary Site
Step 4: Prepare the Primary Site to Support Recovery at the Secondary Site
Step 5: Maintain the Secondary Site
Step 6: Validate Site Recovery Capabilities by Simulating an Outage
Step 7: Bring the Secondary Site Online
Step 8: Restore the Primary Site and Bring It Back Online
Summary
Additional Resources
18. Administration
Configuring Global Settings
Configuring Enterprise Voice Settings
Configuring Policy-Specific Settings
Configuring Service Connection Point Settings
Configuring Trusted Server Settings
Configuring User-Specific Settings
Configuring Conference Directory Settings
Configuring Application Contact Object Settings
Configuring Conference Auto Attendant Settings
Configuring Pool Settings
Configuring Front-End Pool Properties
Configuring MCU Pool Properties
Configuring Web Component Pool Properties
Configuring Response Group Service Pool Properties
Configuring Miscellaneous Pool Properties
Configuring Server Settings
Configuring Settings for All Servers
Configuring Settings for Standard Edition and Enterprise Edition Servers
Configuring Application Server Settings
Configuring Archiving Settings
Configuring Monitoring Server Settings
Configuring Conferencing Server Settings
Configuring Communicator Web Access Server Settings
Configuring Mediation Server Settings
Configuring Edge Server Settings
Configuring Federation Settings
Migrating to Office Communications Server 2007 R2
Migration Process
Summary
Additional Resources
19. Client and Device Administration
Office Communicator 2007 R2
Generating a Log File
Using Group Policy Settings
Communicator 2007 R2 Call Configurations
Standalone Communicator 2007 R2 (TelephonyMode=1)
Coexistence of Communicator 2007 R2 and PBX (TelephonyMode=2)
Dual Forking (TelephonyMode=3)
What Happens During User Sign-In
Understanding Client Automatic Configuration and DNS Discovery
Understanding Office Communicator Compatibility
Communicator 2005 and Communicator 2007 R2 Compatibility
Office Communicator 2007 R2 and Microsoft Office Compatibility
Microsoft Exchange Server and Office Communicator 2007 R2 Compatibility
Microsoft Windows and Office Communicator 2007 R2 Compatibility
Exchange Server Communication Interfaces
MUI Pack for Office Communicator 2007 R2
Office Live Meeting 2007 R2
Office Live Meeting 2007 R2 Registry Keys
Live Meeting Registry Keys Shared with Office Communicator 2007 R2
Multiple Client Installation Script
Group Policy for Unified Communications Clients
How Group Policy Works
Adding Administrative Templates
Office Communicator 2007 R2 Group Policy Settings
Communicator 2007 R2 Group Policy Precedence
Office Live Meeting 2007 R2 Group Policy
Response Group Service Clients
Communicator Phone Edition
DHCP and Communicator Phone Edition
DHCP Search Options
Microsoft Exchange Server 2007 Autodiscover
How Communicator Phone Edition Retrieves Outlook Contacts, Call Logs, and Voice Mail
Communicator Phone Edition Query Order of Microsoft Exchange Server 2007
Troubleshooting Contacts, Call Logs, and Voice Mail on Communicator Phone Edition
NTP and Communicator Phone Edition
NTP Time Provider
Server Security Framework Overview
Root CA Certificate for Communicator Phone Edition
Using Communicator Phone Edition Certificates
Enterprise Root CA Chain
Trusted Authorities
RoundTable Management
Installing the Microsoft RoundTable Management Tool
Using Rtmanage.exe
Common Configuration Tasks
Set the Time
Change the Display Language
Change the Time Zone
Get the Device’s Current Configuration
Update the Firmware Images
Reset the Device to Factory Settings
Reset the Device Password
Upload the Diagnostics Logs
Interpreting the Diagnostics Logs
Summary
Additional Resources
V. Technical Troubleshooting and Diagnostics
20. Diagnostic Tools and Resources
Identifying Diagnostic Tools by Scenario
Using Server Setup Logs
Usage Example
Using Event Logs
Usage Example: Using Event Logs
Using the Validation Wizard
Using Client and Server Trace Logs
Understanding Office Communicator Traces
Configuring Trace Settings
Looking at Trace Files
Using ClientLogReader
Media Logging
Understanding Office Communications Server Traces
Example of Gathering a Server Trace
Understanding Office Communicator Mobile Traces
Understanding Office Communicator Phone Edition Traces
Understanding Microsoft RoundTable Traces
Using Snooper
Using Best Practices Analyzer
Summary
Additional Resources
21. Troubleshooting Problems
Troubleshooting Process
Determining the Root Cause
Understanding the Symptoms
Collecting Information
Installation Logs
Event Logs
Validation Wizards
Best Practices Analyzer
Client Logging (UCCAPI LOGS)
Reducing Complexity
Isolating the Component
Researching Your Findings
Resolving the Issue
Troubleshooting Common Problems
Common Communicator Scenarios
Scenario 1: Resolving Issues That Involve DNS Service Record Locator Queries
Description of Problem
Troubleshooting
Next Steps
Scenario 2: Resolving Issues That Arise from Certificate Negotiation Failures
Description of Problem
Troubleshooting
Next Steps
Troubleshooting Web Conferencing
Problem Description
Troubleshooting
Next Steps
Troubleshooting External Audio/Video
Description of Problem
Troubleshooting
Next Steps
Summary
Additional Resources
22. Routing and Authentication
Understanding Session Initiation Protocol
Common SIP Requests
Register
Subscribe and Notify
Service
Invite
ACK
Cancel
Bye
Message
Common SIP Responses
Informational
Success
Redirection
Client Error
Server Error
Global Failure
How Office Communications Server Uses SIP
Understanding SIP Routing
SIP Routing Headers
Record-Route Headers
Route Headers
Via Headers
Contact Headers
Route Signatures
How Office Communications Server Uses SIP Routing
Understanding the Globally Routable User Agent URI
GRUU Creation
How Office Communications Server Uses GRUU
Understanding Authentication
NTLM Overview
Kerberos Overview
Security Association Establishment
Refreshing a Security Association
Pre-Authentication of a Message
How Office Communication Server Uses NTLM
How Office Communication Server Uses Kerberos
Troubleshooting Authentication
Summary
Additional Resources
A. About the Authors
B. System Requirements
For OCS-All.ps1 PowerShell Script
For Resource Kit Tools and Reference Material
Index
About the Authors
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Prev
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Index
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Index
A
A (Host) records,
Changes in Active Directory to Support Operations
A/V Conferencing Servers,
Office Communications Server Editions and Components
,
Audio Conferencing
,
Reference Topology
,
Dial-in Conferencing Architecture
,
Enterprise Edition Pool
,
Conferencing Servers
,
IM Conferencing Server
,
IM Conferencing Server
,
Web Conferencing Edge Server
,
Web Conferencing Edge Server
,
Mediation Server
,
Changes in Active Directory to Support Operations
,
Port and Protocol Configuration Considerations for Hardware Load Balancers
,
Audio and Video Conferencing
,
Understanding Communicator Web Access Server R2
,
Focus
,
Conferencing Servers and the Conferencing Server Factory
,
Web Components
,
Signaling Protocols
,
Backing Up Settings
,
Backing Up Pool, Global, and Computer Settings
,
Restoring Service
,
Step 1: Prepare for Restoration of Settings
,
Step 5: Validate Services
,
Configuring Service Connection Point Settings
,
How Office Communications Server Uses GRUU
A/V Edge Servers,
Web Conferencing Edge Server
backing up,
Backing Up Settings
,
Backing Up Pool, Global, and Computer Settings
codec support,
IM Conferencing Server
,
Audio and Video Conferencing
communications support,
Conferencing Servers
Communicator Web Access Servers,
Understanding Communicator Web Access Server R2
configuring global settings,
Configuring Service Connection Point Settings
dial-in conferencing considerations,
Dial-in Conferencing Architecture
Enterprise pool support,
Enterprise Edition Pool
functionality,
IM Conferencing Server
,
Focus
GRUU support,
How Office Communications Server Uses GRUU
HLB support,
Port and Protocol Configuration Considerations for Hardware Load Balancers
LS AV MCU,
Changes in Active Directory to Support Operations
media processors,
Conferencing Servers and the Conferencing Server Factory
media protocols,
Signaling Protocols
process/machine boundaries,
Web Components
PSTN support,
Audio Conferencing
reference topology,
Reference Topology
restoration process,
Restoring Service
,
Step 1: Prepare for Restoration of Settings
server roles supported,
Office Communications Server Editions and Components
supported collocation server roles,
Mediation Server
validating service,
Step 5: Validate Services
A/V Edge Servers,
Reference Topology
,
Desktop Sharing Framework
,
Archiving Server
,
Edge Servers
,
Web Conferencing Edge Server
,
Examining Rules for Web Conferencing Edge Servers
,
Process and Machine Boundaries for Conferencing Components
,
Remote Access and Federation Scenarios
,
Remote Access and Federation Scenarios
,
Remote Access and Federation Scenarios
,
Examining the Web Conferencing Remote Access Scenario
,
Examining the Technical Details Behind VoIP Scenarios
,
Configuring the Mediation Server
,
Configuring the Mediation Server
,
Establishing a Server Naming Convention
,
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
,
Backing Up Pool, Global, and Computer Settings
,
Backing Up Pool, Global, and Computer Settings
,
Configuring Trusted Server Settings
,
Next Steps
backing up,
Backing Up Pool, Global, and Computer Settings
basic topologies,
Remote Access and Federation Scenarios
collation considerations,
Edge Servers
,
Remote Access and Federation Scenarios
configuring global settings,
Configuring Trusted Server Settings
desktop sharing support,
Desktop Sharing Framework
firewall rules,
Examining Rules for Web Conferencing Edge Servers
functionality,
Web Conferencing Edge Server
,
Process and Machine Boundaries for Conferencing Components
hardware/software requirements,
Archiving Server
IP addresses,
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
Mediation Servers,
Configuring the Mediation Server
,
Configuring the Mediation Server
naming conventions,
Establishing a Server Naming Convention
reference topology,
Reference Topology
remote access support,
Examining the Web Conferencing Remote Access Scenario
server role,
Remote Access and Federation Scenarios
verifying configuration,
Next Steps
VoIP support,
Examining the Technical Details Behind VoIP Scenarios
ABS (Address Book Service),
Reference Topology
,
Step 3: What Happens During Login Processing
,
Step 1: What Happens During Looking Up a Contact
,
Step 4: Normalizing Phone Numbers
,
Understanding Normalization in Dual Forking Scenarios
,
Configuring Dual Forking
,
Understanding Normalization
,
Configuring Web Component Pool Properties
,
Configuring Web Component Pool Properties
,
Isolating the Component
configuring pool settings,
Configuring Web Component Pool Properties
dual forking,
Configuring Dual Forking
login process,
Step 3: What Happens During Login Processing
normalizing phone numbers,
Step 4: Normalizing Phone Numbers
,
Understanding Normalization
phone number normalization,
Understanding Normalization in Dual Forking Scenarios
presence sharing scenario,
Step 1: What Happens During Looking Up a Contact
reference topology,
Reference Topology
troubleshooting,
Isolating the Component
access control,
Understanding Conferencing User Roles
,
Web Conferencing Server Content Management
,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
,
Configuring Per-User and Global Settings
administering for federated partners,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
conferencing considerations,
Understanding Conferencing User Roles
configuring user accounts,
Configuring Per-User and Global Settings
file shares,
Web Conferencing Server Content Management
Access Edge Servers,
Reference Topology
,
Director Role
,
Director Role
,
Archiving Server
,
Edge Servers
,
Edge Servers
,
Configuring the Subject Alternative Name
,
Port and Protocol Configuration for Edge Servers
,
Process and Machine Boundaries for Conferencing Components
,
Remote Access and Federation Scenarios
,
Remote Access and Federation Scenarios
,
Remote Access and Federation Scenarios
,
Scaled Single-Site Edge Server Topology
,
Understanding Basic Remote Access Scenarios
,
Understanding Federation
,
Understanding Direct Federation
,
Understanding Federated Partner Discovery
,
Understanding Federated Partner Discovery
,
Understanding the Requirements for and Use of Certificates in Federation
,
Administering Federated Partner Access
,
Configuring Public IM Connectivity
,
Examining the Technical Details Behind VoIP Scenarios
,
Configuring the Mediation Server
,
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
,
Backing Up Pool, Global, and Computer Settings
,
Backing Up Pool, Global, and Computer Settings
,
Configuring Global Settings
,
Configuring Conferencing Server Settings
backing up,
Backing Up Pool, Global, and Computer Settings
basic topologies,
Remote Access and Federation Scenarios
,
Scaled Single-Site Edge Server Topology
certificate support,
Understanding the Requirements for and Use of Certificates in Federation
collation considerations,
Edge Servers
,
Remote Access and Federation Scenarios
configuring global settings,
Configuring Global Settings
configuring SANs,
Configuring the Subject Alternative Name
configuring server settings,
Configuring Conferencing Server Settings
direct federation,
Understanding Federation
,
Understanding Direct Federation
Director server role,
Director Role
,
Director Role
federation partner support,
Understanding Federated Partner Discovery
,
Understanding Federated Partner Discovery
,
Administering Federated Partner Access
firewall rules,
Port and Protocol Configuration for Edge Servers
functionality,
Edge Servers
,
Process and Machine Boundaries for Conferencing Components
hardware/software requirements,
Archiving Server
IP addresses,
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
Mediation Servers,
Configuring the Mediation Server
PIC support,
Configuring Public IM Connectivity
reference topology,
Reference Topology
remote access support,
Understanding Basic Remote Access Scenarios
server role,
Remote Access and Federation Scenarios
VoIP support,
Examining the Technical Details Behind VoIP Scenarios
Access Proxy,
Backing Up Pool, Global, and Computer Settings
(see )
ACD (Automated Call Distribution),
Using Response Group Service
ACK method (SIP),
Post-Step 2: What Happens During Session Establishment and Sending a Message
,
Step 6: What Happens When Sharing Video
,
Signaling Protocols
,
Signaling Protocols
,
Configuring Dual Forking
,
Common SIP Requests
,
Invite
conferencing support,
Signaling Protocols
dual forking support,
Configuring Dual Forking
functionality,
Common SIP Requests
,
Invite
IM technical details,
Post-Step 2: What Happens During Session Establishment and Sending a Message
,
Step 6: What Happens When Sharing Video
ACP (Audio Conferencing Provider),
Audio and Video Conferencing
,
Microsoft Office Live Meeting Console 2007 R2
,
Conferencing Servers and the Conferencing Server Factory
,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
administering federated partner access,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
functionality,
Audio and Video Conferencing
Microsoft Live Meeting Console,
Microsoft Office Live Meeting Console 2007 R2
Telephony Conferencing Servers,
Conferencing Servers and the Conferencing Server Factory
Active Directory,
Infrastructure and Security Considerations
,
Infrastructure and Security Considerations
,
Understanding How Office Communications Server Takes Advantage of Active Directory
,
Understanding How Office Communications Server Takes Advantage of Active Directory
,
Understanding How Office Communications Server Takes Advantage of Active Directory
,
Understanding How Office Communications Server Takes Advantage of Active Directory
,
Performing the Prep Forest Step
,
Performing the Prep Forest Step
,
Performing the Prep Domain Step
,
Creating the Virtual Server
,
Examining the Technical Details Behind the Voice Mail Scenario
,
Preparing Active Directory
,
Backup and Restore Requirements
,
Backup and Restore Requirements
,
Backing Up Pool, Global, and Computer Settings
,
Configuring Enterprise Voice Settings
,
Configuring Trusted Server Settings
,
Validation Wizards
,
Isolating the Component
backing up,
Backup and Restore Requirements
,
Backing Up Pool, Global, and Computer Settings
changes to support operations,
Performing the Prep Domain Step
diagnosing errors,
Validation Wizards
extending,
Understanding How Office Communications Server Takes Advantage of Active Directory
global settings,
Infrastructure and Security Considerations
,
Configuring Trusted Server Settings
integration support,
Infrastructure and Security Considerations
policy support,
Configuring Enterprise Voice Settings
Prep Domain step,
Understanding How Office Communications Server Takes Advantage of Active Directory
,
Performing the Prep Forest Step
Prep Forest step,
Understanding How Office Communications Server Takes Advantage of Active Directory
,
Performing the Prep Forest Step
Prep Schema step,
Understanding How Office Communications Server Takes Advantage of Active Directory
preparing for deployment,
Preparing Active Directory
publishing CWA URLs,
Creating the Virtual Server
troubleshooting,
Isolating the Component
voice mail support,
Examining the Technical Details Behind the Voice Mail Scenario
Active Directory Configuration Partition,
Administration
Active Directory Domain Services (AD DS),
Dial-in Conferencing Architecture
,
Backing Up Pool, Global, and Computer Settings
Active Directory Federation Services,
Enabling Office Communicator Web Access 2007 R2
Active Directory Services Interface (ADSI),
Configuring Global Settings
Active Directory Users and Computers,
Capacity Planning Considerations
,
Controlling SPIM by Limiting Message Content
,
Controlling SPIM by Limiting Message Content
,
Re-creating Enterprise Pools
authorizing users for PIC,
Controlling SPIM by Limiting Message Content
limiting SPIM,
Capacity Planning Considerations
Move Users Wizard,
Re-creating Enterprise Pools
active/passive clustering,
Enterprise Edition Pool
,
Scaling with SQL Server
AD DS (Active Directory Domain Services),
Dial-in Conferencing Architecture
,
Backing Up Pool, Global, and Computer Settings
ad hoc conference calling,
Using Voice Mail
addConference command,
Conference Creation
,
Web Conferencing Server Content Management
Address Book Service,
Configuring Web Component Pool Properties
(see )
addUser command,
The Client Conference Joining Sequence
,
The Client Conference Joining Sequence
Admin Tools (MMC),
Configuring VoIP
,
Configuring VoIP
,
Configuring VoIP
,
Configuring Voice Policies
,
Configuring Users for Unified Communications
,
Configuring Users for Unified Communications
,
Configuring the Mediation Server
,
Event Logs
,
Using the Administrative Tool to View Office Communications Server Events
,
Accessing the Event Log by Using Scripts
,
Re-creating Enterprise Pools
,
Configuring Global Settings
,
Configuring Global Settings
,
Configuring Global Settings
,
Configuring Policy-Specific Settings
,
Configuring Conference Directory Settings
,
Configuring Conference Directory Settings
,
Configuring Conference Directory Settings
,
Configuring Federation Settings
Assigned Conference Directories node,
Configuring Conference Directory Settings
configuring global settings,
Configuring Global Settings
configuring Mediation Servers,
Configuring the Mediation Server
configuring phone routes,
Configuring Voice Policies
configuring users for UC,
Configuring Users for Unified Communications
configuring Voice policies,
Configuring VoIP
configuring VoIP,
Configuring VoIP
Expand all records option,
Using the Administrative Tool to View Office Communications Server Events
migration restrictions,
Configuring Federation Settings
Move Conference Directories Wizard,
Configuring Conference Directory Settings
Move Users Wizard,
Re-creating Enterprise Pools
Performance Monitor,
Accessing the Event Log by Using Scripts
viewing events,
Event Logs
Voice Properties section,
Configuring VoIP
,
Configuring Users for Unified Communications
,
Configuring Global Settings
,
Configuring Global Settings
,
Configuring Policy-Specific Settings
administration,
Call Delegation
,
Archiving, CDR, and QoE Enhancements
,
Enhanced Administrative Snap-In
,
Enhanced Administrative Snap-In
,
Enhanced Administrative Snap-In
,
Enhanced Administrative Snap-In
,
Enhanced Administrative Snap-In
,
Optional Installation of Administrative Tools
,
Optional Installation of Administrative Tools
,
Group Chat
,
Application Server
,
Performing the Prep Forest Step
,
Understanding Conferencing User Roles
,
Understanding Direct Federation
,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
,
Administering Federated Partner Access
,
Using the Administrative Tool to View Office Communications Server Events
,
Administration
,
Configuring Service Connection Point Settings
,
Configuring Conference Auto Attendant Settings
,
Configuring Server Settings
,
Configuring Federation Settings
,
Additional Resources
,
Additional Resources
additional resources,
Additional Resources
Administrative snap-in,
Enhanced Administrative Snap-In
automatic updates,
Enhanced Administrative Snap-In
Certificate Wizard improvements,
Enhanced Administrative Snap-In
conference directories,
Enhanced Administrative Snap-In
configuring client options,
Call Delegation
configuring global settings,
Administration
configuring pool settings,
Configuring Conference Auto Attendant Settings
configuring server settings,
Configuring Server Settings
direct federation,
Understanding Direct Federation
federated partner access,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
Group Chat component,
Group Chat
inband provisioning enhancements,
Enhanced Administrative Snap-In
managing multiple user accounts,
Administering Federated Partner Access
migration considerations,
Configuring Federation Settings
monitoring services,
Configuring Service Connection Point Settings
optional tool installation,
Optional Installation of Administrative Tools
Planning Tool,
Optional Installation of Administrative Tools
policy-based,
Understanding Conferencing User Roles
prefiltered event categories,
Using the Administrative Tool to View Office Communications Server Events
Response Group Service,
Application Server
simplified topologies,
Archiving, CDR, and QoE Enhancements
universal groups,
Performing the Prep Forest Step
administrative computer,
Planning for Backup and Restore
Administrative snap-in,
Enhanced Administrative Snap-In
,
Application Server
,
Activation
,
Impact on Server Certificates
,
Controlling SPIM by Limiting Message Content
,
Controlling SPIM by Limiting Message Content
authorizing users for PIC,
Controlling SPIM by Limiting Message Content
call routing,
Activation
Response Group Service,
Application Server
simplified management,
Enhanced Administrative Snap-In
SIP namespaces,
Impact on Server Certificates
administrative templates,
Group Policy for Unified Communications Clients
ADSI (Active Directory Services Interface),
Configuring Global Settings
adsiedit.msc tool,
Changes in Active Directory to Support Operations
Advanced Encryption Standard (AES),
Web Conferencing Server Content Management
Advanced Micro Devices (AMD),
Infrastructure and Security Considerations
AES (Advanced Encryption Standard),
Web Conferencing Server Content Management
agent groups,
Terminology
,
Deploying a Response Group
,
Step 2: Agents, Groups, and Queue Configuration
,
Step 2: Agents, Groups, and Queue Configuration
,
Configuring Web Component Pool Properties
configuring,
Step 2: Agents, Groups, and Queue Configuration
configuring pool settings,
Configuring Web Component Pool Properties
creating,
Deploying a Response Group
defined,
Terminology
agents,
Response Group Service
,
Response Group Service
,
Response Group Service
,
Understanding the Call Flow
,
Understanding the Call Flow
,
Understanding the Call Flow
,
Terminology
,
Terminology
,
Overview of the Management Model
,
Deploying a Response Group
,
Deploying a Response Group
,
Step 2: Agents, Groups, and Queue Configuration
,
Deployment Validation Tool
,
Installing the Deployment Validation Tool
alert,
Understanding the Call Flow
answering,
Deployment Validation Tool
(see )
configuring,
Step 2: Agents, Groups, and Queue Configuration
defining,
Deploying a Response Group
deploying,
Installing the Deployment Validation Tool
formal,
Response Group Service
,
Terminology
,
Deploying a Response Group
informal,
Response Group Service
,
Terminology
response group deployment,
Overview of the Management Model
Response Group Service,
Response Group Service
,
Understanding the Call Flow
Aggarwal, Sonu,
Configuring Dual Forking
alert agents,
Understanding the Call Flow
Allow list,
Understanding Direct Federation
AMD (Advanced Micro Devices),
Infrastructure and Security Considerations
annotations,
Data Collaboration
,
Web Conferencing Server Content Upload and Download
,
Web Conferencing Server Content Upload and Download
,
Web Conferencing Server Content Upload and Download
content upload/download,
Web Conferencing Server Content Upload and Download
data collaboration,
Data Collaboration
meeting compliance support,
Web Conferencing Server Content Upload and Download
anonymous allowed conferences,
Understanding Conference Security and Access Types
anonymous users,
Audio Conferencing
,
Dial-in Conferencing Architecture
,
Authenticated Enterprise Users
,
Understanding Conference Security and Access Types
,
Understanding Conference Security and Access Types
,
Conference Access Type Settings
,
Managing Multiple User Accounts
,
Configuring Per-User and Global Settings
anonymous allowed conferences,
Understanding Conference Security and Access Types
conferencing considerations,
Authenticated Enterprise Users
configuring user accounts,
Configuring Per-User and Global Settings
dial-in conferencing considerations,
Audio Conferencing
,
Dial-in Conferencing Architecture
managing user accounts,
Managing Multiple User Accounts
meeting policies,
Conference Access Type Settings
AnswerCall message,
Receiving a Call
answering agents,
Deployment Validation Tool
,
Deployment Validation Tool
,
Deployment Validation Tool
,
Installing an Answering Agent
,
Installing an Answering Agent
,
Installing the Deployment Validation Tool
defined,
Deployment Validation Tool
deploying,
Installing an Answering Agent
,
Installing the Deployment Validation Tool
installing,
Deployment Validation Tool
running formal tests,
Installing an Answering Agent
APIs (Application Programming Interfaces),
The Evolution of Office Communications Server 2007 R2
,
Examining the Technical Details Behind VoIP Scenarios
,
Configuring User-Specific Settings
,
Configuring User-Specific Settings
configuring global settings,
Configuring User-Specific Settings
customizing platforms,
The Evolution of Office Communications Server 2007 R2
outbound call routing,
Examining the Technical Details Behind VoIP Scenarios
Apple Macintosh,
Web Conferencing Edge Server
(see )
Application Activation Wizard,
Configuring Enterprise Voice Applications
Application Contacts container,
Performing the Prep Forest Step
Application Host service,
Configuring Service Connection Point Settings
,
Configuring Service Connection Point Settings
,
Configuring Pool Settings
configuring global settings,
Configuring Service Connection Point Settings
configuring pool settings,
Configuring Pool Settings
application logs,
Installation Logs
Application Programming Interfaces,
Configuring User-Specific Settings
(see )
Application Servers,
Audio Conferencing
,
Enhanced Administrative Snap-In
,
Reference Topology
,
Application Server
,
Application Server
,
Activation
,
Activation
,
Activation
,
Enterprise Edition Pool
,
A/V Conferencing Server
,
A/V Conferencing Server
,
Mediation Server
,
Backing Up Settings
,
Step 1: Prepare for Restoration of Settings
,
Configuring Server Settings
activating,
Activation
Administrative snap-in,
Enhanced Administrative Snap-In
applications supported,
A/V Conferencing Server
backing settings,
Backing Up Settings
call routing,
Activation
configuring server settings,
Configuring Server Settings
deployment and topology,
Application Server
dial-in conferencing feature,
Audio Conferencing
Enterprise pool support,
Enterprise Edition Pool
functionality,
A/V Conferencing Server
reference topology,
Reference Topology
restoration process,
Step 1: Prepare for Restoration of Settings
supported collocation server roles,
Mediation Server
technical details,
Application Server
Application Sharing Conferencing Servers,
Office Communications Server Editions and Components
,
Enhanced Administrative Snap-In
,
Enhanced Administrative Snap-In
,
Reference Topology
,
Group Chat
,
Desktop Sharing Framework
,
Enterprise Edition Pool
,
Conferencing Servers
,
A/V Conferencing Server
,
Mediation Server
,
Changes in Active Directory to Support Operations
,
Backing Up Settings
,
Backing Up Pool, Global, and Computer Settings
,
Step 1: Prepare for Restoration of Settings
,
Configuring Service Connection Point Settings
Administrative snap-in,
Enhanced Administrative Snap-In
backing up,
Backing Up Settings
,
Backing Up Pool, Global, and Computer Settings
communications support,
Conferencing Servers
configuring global settings,
Configuring Service Connection Point Settings
desktop sharing support,
Group Chat
Enterprise pool support,
Enterprise Edition Pool
functionality,
A/V Conferencing Server
LS AS MCU,
Changes in Active Directory to Support Operations
multiparty conference application sharing,
Desktop Sharing Framework
reference topology,
Reference Topology
restoration process,
Step 1: Prepare for Restoration of Settings
server roles supported,
Office Communications Server Editions and Components
supported collocation server roles,
Mediation Server
applications,
Application Server
(see also )
Applications Module,
Event Logs
archiving,
Office Communications Server Editions and Components
,
Archiving, CDR, and QoE Enhancements
,
Web Conferencing Server Content Upload and Download
,
Configuring Per-User and Global Settings
,
Configuring Per-User and Global Settings
,
Using the Administrative Tool to View Office Communications Server Events
configuring user accounts,
Configuring Per-User and Global Settings
functionality,
Office Communications Server Editions and Components
meeting compliance,
Web Conferencing Server Content Upload and Download
new features and enhancements,
Archiving, CDR, and QoE Enhancements
prefiltered event categories,
Using the Administrative Tool to View Office Communications Server Events
Archiving Servers,
Archiving, CDR, and QoE Enhancements
,
Application Server
,
Application Server
,
Mediation Server
,
Using the Office Communications Server 2007 R2 Planning Tool
,
Establishing a Server Naming Convention
,
Establishing a Server Naming Convention
,
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
,
Using the Administrative Tool to View Office Communications Server Events
,
Accessing the Event Log by Using Scripts
,
Modifying the Default Counter Sets
,
The Archiving Server
,
Accessing the Archiving Server and the Monitoring Server Databases
,
Accessing the Archiving Server and the Monitoring Server Databases
,
Backing Up Settings
,
Backing Up Pool, Global, and Computer Settings
,
Restoring Service
,
Restoring Data
,
Step 1: Prepare for Restoration of Settings
,
Configuring Service Connection Point Settings
,
Configuring Server Settings
accessing databases,
Accessing the Archiving Server and the Monitoring Server Databases
backing up,
Backing Up Settings
,
Backing Up Pool, Global, and Computer Settings
configuring,
The Archiving Server
configuring SCP settings,
Configuring Service Connection Point Settings
configuring server settings,
Configuring Server Settings
deployment considerations,
Preparing DNS, Firewall Ports, and Certificates for the Chicago Deployment
functionality,
Application Server
,
Establishing a Server Naming Convention
hardware/software requirements,
Application Server
mapping business requirements,
Using the Office Communications Server 2007 R2 Planning Tool
monitoring functionality,
Modifying the Default Counter Sets
naming conventions,
Establishing a Server Naming Convention
new features and enhancements,
Archiving, CDR, and QoE Enhancements
performance counters,
Accessing the Event Log by Using Scripts
prefiltered event categories,
Using the Administrative Tool to View Office Communications Server Events
restoration process,
Restoring Service
,
Restoring Data
,
Step 1: Prepare for Restoration of Settings
supported collocation server roles,
Mediation Server
Archiving-CDR Reporter,
Identifying Diagnostic Tools by Scenario
ArchivingCdrReporter tool,
Accessing the Archiving Server and the Monitoring Server Databases
,
Accessing the Archiving Server and the Monitoring Server Databases
,
Accessing the Databases by Using the ArchivingCdrReporter Tool
accessing databases,
Accessing the Archiving Server and the Monitoring Server Databases
adding custom queries,
Accessing the Databases by Using the ArchivingCdrReporter Tool
attendees,
Anonymous Users
,
Conference Creation
,
Using Voice Mail
,
Using Voice Mail
ad hoc conference calling,
Using Voice Mail
conference activation,
Conference Creation
defined,
Anonymous Users
Audio Conferencing Provider,
Understanding On-Premises Conferencing Rules for Federated and Nonfederated Users
(see )
audio/video conferencing,
The Evolution of Office Communications Server 2007 R2
,
Group Chat
,
Audio Conferencing
,
Audio Conferencing
,
Enhanced Media
,
Video Negotiation
,
Audio and Video Conferencing
,
Audio and Video Conferencing
,
Understanding Communicator Web Access Server R2
,
Understanding Communicator Web Access Server R2
,
Microsoft Office Live Meeting Console 2007 R2
,
Microsoft Office Live Meeting Console 2007 R2
,
Conference Creation
,
Conference Access Type Settings
,
Examining the Web Conferencing Remote Access Scenario
,
Office Communications Server 2007 R2 Planning Tool
,
Using the Administrative Tool to View Office Communications Server Events
,
Next Steps
Communicator Web Access Servers,
Understanding Communicator Web Access Server R2
Conferencing Attendant,
Audio Conferencing
creating conferences,
Conference Creation
desktop sharing considerations,
Group Chat
dial-in conferencing feature,
Audio Conferencing
enhanced media functionality,
Enhanced Media
evolution,
The Evolution of Office Communications Server 2007 R2
functionality,
Audio and Video Conferencing
IP support,
Conference Access Type Settings
mapping business requirements,
Office Communications Server 2007 R2 Planning Tool
Microsoft Live Meeting Console,
Microsoft Office Live Meeting Console 2007 R2
Microsoft Office Communicator support,
Microsoft Office Live Meeting Console 2007 R2
prefiltered event categories,
Using the Administrative Tool to View Office Communications Server Events
provider support,
Audio and Video Conferencing
remote access considerations,
Examining the Web Conferencing Remote Access Scenario
troubleshooting,
Next Steps
video negotiation,
Video Negotiation
Audio/Video Conferencing Servers,
Web Conferencing Edge Server
(see )
auditing,
Provisioning Federation with the Public IM Service Providers
authenticated conferences,
Understanding Conference Security and Access Types
,
Understanding Conference Security and Access Types
,
Understanding Conference Security and Access Types
closed,
Understanding Conference Security and Access Types
open,
Understanding Conference Security and Access Types
authenticated users,
Conferencing Scenarios
,
Understanding Conferencing User Roles
,
Understanding Conference Security and Access Types
,
Understanding Conference Security and Access Types
,
Understanding Conference Security and Access Types
,
Understanding Conference Security and Access Types
,
Understanding How Authenticated PSTN Callers Join the Conference
anonymous allowed conferences,
Understanding Conference Security and Access Types
as presenters,
Understanding Conferencing User Roles
closed authenticated conferences,
Understanding Conference Security and Access Types
functionality,
Conferencing Scenarios
joining conferences,
Understanding How Authenticated PSTN Callers Join the Conference
open authenticated conferences,
Understanding Conference Security and Access Types
authentication,
Director Role
,
Communicator Web Access
,
Communicator Web Access
,
Changes in Active Directory to Support Operations
,
Examining Rules for Access Edge Servers
,
Examining Rules for Access Edge Servers
,
Post-Step 1: What Happens After Sign-In Starts
,
The Initial Registration
,
The Initial Registration
,
Conferencing Scenarios
,
Anonymous Users
,
Understanding Basic Remote Access for IM and Presence Information
,
Understanding Remote Access for Audio and Video Conferencing
,
Understanding the Requirements for and Use of Certificates in Federation
,
Reducing Complexity
,
Routing and Authentication
,
How Office Communications Server Uses GRUU
,
Security Association Establishment
,
How Office Communication Server Uses Kerberos
,
Troubleshooting Authentication
,
Troubleshooting Authentication
additional resources,
Troubleshooting Authentication
conferencing support,
Conferencing Scenarios
CWA support,
Communicator Web Access
defined,
Routing and Authentication
,
How Office Communications Server Uses GRUU
Digest,
Anonymous Users
Director server role,
Director Role
,
Understanding Basic Remote Access for IM and Presence Information
edge servers,
Understanding the Requirements for and Use of Certificates in Federation
forms-based,
Communicator Web Access
Kerberos,
The Initial Registration
(see )
login process,
Post-Step 1: What Happens After Sign-In Starts
MTLS support,
Examining Rules for Access Edge Servers
NTLM,
The Initial Registration
(see )
remote access considerations,
Understanding Remote Access for Audio and Video Conferencing
security associations,
Security Association Establishment
server certificates,
Changes in Active Directory to Support Operations
troubleshooting,
Reducing Complexity
,
How Office Communication Server Uses Kerberos
Web Conferencing Edge Servers,
Examining Rules for Access Edge Servers
authorization,
Understanding Conferencing User Roles
,
The Client Join Sequence to the Web Conferencing Server
,
The Client Join Sequence to the Web Conferencing Server
,
Configuring Public IM Connectivity
,
Step 5: Enable Connections to Public IM Service Providers
,
Controlling SPIM by Limiting Message Content
C3P support,
The Client Join Sequence to the Web Conferencing Server
PIC support,
Configuring Public IM Connectivity
,
Step 5: Enable Connections to Public IM Service Providers
,
Controlling SPIM by Limiting Message Content
role-based,
Understanding Conferencing User Roles
Auto-Attendant (UM),
Overview of Voice Mail Scenarios
,
Leaving a Voice Mail
,
Examining the Technical Details Behind the Voice Mail Scenario
,
Step 3: Configuring the Subscriber Access Number
,
Using the Office Communications Server 2007 R2 Planning Tool
Autodiscover service,
DHCP Search Options
Automated Call Distribution (ACD),
Using Response Group Service
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