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by Peter Bregman, Jacqueline Carter, Rasmus Hougaard, Jack Zenger, Harvard Business
Mindful Listening (HBR Emotional Intelligence Series)
Cover
Series Page
Title Page
Copyright
Contents
1. What Great Listeners Actually Do
2. What Gets in the Way of Listening
3. Listening to People
4. Three Ways Leaders Can Listen with More Empathy
5. If You Aspire to Be a Great Leader, Be Present
6. Become a Better Listener
7. To Change Someone’s Mind, Stop Talking and Listen
8. Defusing an Emotionally Charged Conversation with a Colleague
9. The Power of Listening in Helping People Change
10. When You’re the Person Your Colleagues Always Vent To
11. Managing the Critical Voices Inside Your Head
Index
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Emotional Intelligence: Mindful Listening
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