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Business & Investing
by Shamash Alidina, Juliet Adams
Mindfulness At Work Essentials For Dummies
Introduction
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Where to Go from Here
Chapter 1: Exploring Mindfulness in the Workplace
Becoming More Mindful at Work
Clarifying what mindfulness is
Recognising what mindfulness isn’t
Training your attention: The power of focus
Applying mindful attitudes
Finding Out Why Your Brain Needs Mindfulness
Discovering your brain’s hidden rules
Recognising that you are what you think
Exploring your brain at work
Starting Your Mindful Journey
Being mindful at work yourself
Overcoming common challenges
Creating a mindful workplace
Living the dream: Mindfulness at work
Chapter 2: Exploring the Benefits of Mindfulness in the Workplace
Discovering the Benefits for Employees
Increased mental resilience
Improved relationships
Honed mental clarity and focus
Mindful leadership
Looking at the Organisational Benefits of Mindfulness
Happier, more engaged employees
Greater creativity
Increased productivity
Improved decision-making
Reducing staff turnover
Chapter 3: Applying Mindfulness in the Workplace
Gaining Perspective in the Modern-Day Workplace
Applying mindfulness in changing times
Building resilience
Adjusting Your Mental Mindset
Treating thoughts as mental processes
Approaching rather than avoiding difficulties
Rewiring your brain
Fitting Mindfulness into Your Day
Starting the day mindfully
Travelling mindfully
Taking mindful pauses
Ending your day mindfully
Developing Your Mindfulness Practice
Examining your attitude
Key mindfulness practices
Chapter 4: Boosting your Mental Resilience
Recognising the Need for Resilience at Work
The modern-day stress epidemic
Understanding fight or flight
Mindful Working to Enhance Resilience
Managing multiple, conflicting demands
Grouping tasks
Dealing with distractions
Mindfully Managing your Emotions
How your body affects your mind
Trying the ‘Managing emotions mindfully’ exercise
Dealing with difficult people
Mindful Ways to Maintain Peak Performance
Being Kind to Yourself
Discovering the neuroscience of kindness and compassion
Rewiring your brain
Last, but by no means least …
Chapter 5: Practising Mindfulness in the Digital Age
Choosing When to Use Technology
Recognising the pros and cons of technology
Rebalancing your use of technology
Communicating Mindfully
Emailing mindfully
Phoning mindfully
Using a smartphone mindfully
Engaging with social media mindfully
Writing mindfully
Chapter 6: Using Mindfulness to Assist Different Business Functions
Mindfulness for Human Resources
Managing downsizing and redundancies mindfully
Dealing with discipline and grievances mindfully
Increasing employee engagement
Applying some techniques
Mindfulness for Occupational Health
Improving staff wellbeing with mindfulness
Tackling stress with mindfulness
Reducing sickness absence with mindfulness
Mindfulness for Service Delivery and Customer Service
Maintaining customer focus
Dealing with customer feedback mindfully
Communicating mindfully with customers
Mindfulness for Marketing and PR
Communicating powerfully
Keeping in tune with consumer and cultural trends
Improving responsiveness
Chapter 7: Integrating Mindfulness with Coaching
Discovering Mindful Coaching
Seeing mindfulness as a coaching toolbox
Applying mindfulness in coaching
Using Practical Ways to Integrate Mindfulness into Coaching
Increasing insight and clarity
Overcoming self-doubt
Chapter 8: Commissioning Mindfulness Training in the Workplace
Bringing Mindfulness Training to Work
Starting with the end in mind
Choosing from the menu of possibilities
Building in evaluation
Considering options for introductions and pilots
Taking care of the practicalities
Working in partnership and managing expectations
Identifying follow-up strategies
Different Approaches to Teaching Workplace Mindfulness
Mindfulness Based Stress Reduction (MBSR)
Mindfulness Based Cognitive Therapy (MBCT)
Mindfulness At Work Training (MAWT)
Search Inside Yourself (SIY)
Hiring an Experienced Mindfulness Practitioner
Checking out credentials
Clarifying organisational experience
Judging compatibility
Agreeing on what’s possible
Chapter 9: Thriving on the Challenges of Leadership
Understanding Different Leadership Theories
Thriving Rather Than Surviving
Soaking in the good
Smiling
Being kind to yourself
Being a More Mindful Leader
Authentic leadership
Resonant leadership
Mindful leadership
Practising Mindful Leadership
Making mindful decisions
Communicating ideas and expectations
Mindfully encouraging others to speak up and contribute
Solving problems mindfully
Creating a positive and inspiring workplace culture
Chapter 10: Leading People, Change and Strategy
Leading Mindfully when Change is the Norm
Creating Strategies that Allow the Organisation to Flourish
Identifying organisational culture
Creating a collective vision for the future
Developing strategies mindfully
Embedding new values and behaviours
Creating a More Mindful Organisation
Looking beyond the bottom line is good for the bottom line
The return on investment (ROI) of mindfulness
Mindfully improving employee engagement and retention
Chapter 11: Ten Ways to Mindfully Manage Work Pressures
Mindfully Coping with Inappropriate Work Demands
Mindfully Dealing with a Lack of Control over Your Work
Mindfully Managing a Lack of, or Inappropriate, Support
Mindfully Managing Difficult Working Relationships
Mindfully Gaining Clarity about Your Job Role
Mindfully Navigating the Bumpy Road of Frequent Change
Mindfully Dealing with Difficult One-to-One Meetings
Mindfully Coping with the Threat of Redundancy
Mindfully Coping with Redundancy Survivor Syndrome
Using Mindfulness to Reduce Stress
Index
About the Authors
Business & Investing
More Dummies Products
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