ABCD trust model, 130
Ability, readiness dimension, 36–37, 98
Acceptance and Commitment Therapy (ACT), 108
Achievers. See Drivers
Active listening, 83
communication skills rely on, 57
importance of, 71
in interpersonal skills, 76
parameters, 45
Adaptability, advantages of diversity, 9
Adversities, plan to overcome, 117–118
Advertisement, for job positions, 19
Aerobic exercises, 182
Affinity groups. See Employee Resource Group (ERG)
Aon Consulting People Risk Index™ (PRI), 85
Assertiveness, 150
for efficient leadership, 126–127
Attention, conscious, 146
Australian Psychological Society (APS), 177
Bad decision, 103
Behavioral, competency category, 165
“Big-Five” traits, 197
Blue Ocean Leadership, 209–213
versus conventional leadership, 211–213
steps for execution, 213
Body language, 169
Brain training
designed to address real-life needs, 175
promising studies on effects of, 175
Budgeting, 138
Burnout, 63
management of, 64
Business resource groups. See Employee Resource Group (ERG)
Character, 196
defining, 196
traits, 197
trust dimension, 134
Chartered Institute of Personal Development (CIPD), 173
Coaching, 135
leadership style, 59
Commemorate, existing diversity, 19
Commitment, 37
Communication, 10–11, 127, 138
skills, and conflict management, 66
Communicators. See Connectors
Company value, aligning personal value with, 99
Competence, 126
conscious, 164
emotional, 107
trust dimension, 134
unconscious, 164
Competition
defined, 89
Competition (Continued)
disadvantages of, 90
internal, 88–95. See Internal competition
negative. See Negative competition
positive. See Positive competition
Confidence building, 150
communication skills, 66
critical thinking, 66
importance of your team, 74–75
interpersonal skills for, 65, 75–76
problem solving, 66
and relationship enhancement, rules for
choosing your battles proactively, 67–69
conflict as an opportunity, 66–67
focus “out” before focusing “in”, 70–71
seeking mutually beneficial solutions, 71–72
take initiative steps, 70
Conflict resolution, 83
Connectors, 40
Conscious competence, 164
Conscious incompetence, 164
Consistency, 126
Constructive criticism, 75
Contentment, power of, 147
Conventional leadership versus Blue Ocean Leadership, 211–213
Conventional wisdom, 207
Cooperative competition. See Positive competition
Coordinating, 138
Core competencies, 165
Corporate publications, 19
Creativity
advantages of diversity, 9
Credibility, 192
characteristics of, 192
negative with low, 193
positive with high, 193
Critical thinking, and conflict management, 66
Cultural diversity, in workplace
diversity training, 16
employee resource group, 15–16
inclusion training, 16
Cultural life cycle problems, 101
Cultural waste, 97
Culture, 96
Decision-making, and conflict management, 65–66
Delegating leadership style, 59
Destructive competition. See Negative competition
Diet, and exercise, 181
Diplomacy skills, 83
Directing leadership style, 59
Disbanding, of team, 33
Discrimination, 18
and diversity, 5
lawsuit, filing, 24
Disengagement, causes of, 41
Diverse staff, benefits of, 18
Diverse workplace
creating and sustaining, 26–27, 28–29
Diversity
developing a diverse workforce, 18–20
introduction, 1
leveraging, for high performance, 24–25
maintaining strengths of, 26–29
top management commitment and, 7–8
in workplace
cultural diversity. See Cultural diversity, in workplace
Double-edged sword, 110
Double lives, 41
Drivers, 39
Eating habits, and physical upkeep, 168
Economic growth, and diversity, 4
Effective execution, advantages of diversity, 9
Effectiveness, measurement of, 84
Emotional competence, 107
Emotional intelligence (EQ), 184, 187, 188, 190
Emotional strength, of each member, 43
Employee Resource Group (ERG), 15–16
Enablers, leadership
enemy of, 173
fitness. See Fitness
introduction to, 171
Encouragers, 40
Enemy, of enabling, 173
Enforcers. See Regulators
Engagement process, requirement for, 99–100
Enhanced reputation, and diversity, 4–5
Enthusiasm, 43
Etiquettes, and behavioral aspects, 169
Exercise
internal benefits of, 181
tips for professionals, 180–182
Experience, 37
advantages of diversity, 9
Failure, 109
empowering to
developing power mindset, 118
double-edged sword, 110
keeping away failure-prone individuals, 109–110
quotable quotes, 112
leading to success, 111
provides opportunities for learning, 112–113
Fight-or-flight mechanism, 190
Fit, development for, 100
Fitness
spiritual, 191
Five-factor model (FFM), 197
Flexibility, 83
exercises, 182
Gaps, harness intentions, 146–147
Greater Rochester Diversity Council, 20, 21
Harness intention, steps to, 146–148
Health, and wellness, 168
Human resources
in organizational inclusion, 28
Hygiene, and physical upkeep, 168
Inclusion training, 16
Information sharing, reward for, 93
Informational diversity, 4
Initiative, keys for, 70
Innovation
advantages of diversity, 10
stifling, 83
Insensitive leadership, 97, 100–101
leadership, 195
Intention
conscious, 146
power of, 146
Internal competition, 89
imperatives for reducing, 92–93
Interpersonal communication, 45–46
Interpersonal skills
for conflict management, 65
Investment, and brain training, 175–176
Job positions, advertisement for, 19
Knowledge, 37
KPIs, of Success, 47
appreciating diversity, 49
better teamwork, three strategies for, 50–51
clarifying roles on team, 48
common purpose and goal, 47–48
trust each other, 48
Leader-driven team building, 51
Leader versus manager, 124–125
approach versus managerial approach, 135–136
assertiveness, for effective and efficient, 126–127
elements for, 126
growing to
introduction, 143
objectives of, 143
self-awareness. See Self-awareness
self-grooming. See Self-grooming
self-growth. See Self-growth
self-management. See Self-management
in project management, 123–124
central role of, 125
role in teamwork, 78
skills, 144
importance of research-based, 141
strategic. See Strategic leadership
team motivation, 79
Lifestyle, and exercise, 181
LinkedIn, 56
Listening skills, 83
Long-term case, for transformational change, 13
Low performance, cost of, 46
Loyalty, 126
Management, competency category, 165
Manager versus leader, 124–125
versus leadership approach, 135–136
Manner, and behavioral aspects, 169
Meaning quotient (MQ), 127
Meaningfulness, 96
helping professional, in works, 104–105
Meaninglessness, 105
defined, 176
improving mental well-being, 178–179
mental health promotion and protection, 179–180
positive aging, 177
Mentor program, 23
Mind-body connection, and exercise, 182
Misfortune, 103
Mishap, 103
Mistakes, learning from, 83
Monitor efforts, for diverse workforce, 19–20
Motivation, 37, 43, 57, 99, 127, 135
Motivators. See Encouragers
Multiple perspectives, of diversity, 4–5
Mutual beneficial solutions, keys for, 71–72
National Association of Colleges and Employers (NACE), 65
National Sleep Foundation, 184
Natural personality, 61
Negative competition, 89
disadvantages of, 90
Networking, and diverse workforce, 19
One-size-fits-all approach, 6
Open-door policy, 22
Openness, 126
Organization
diversity in, 2
implementing diversity in, 6–7, 17
marketing, 17
reputation, 17
wide capability audit, 55
aligning with personal values and passion, 98–99
facilitating engagement requirements, 99–100
personal strength, 98
readiness, 98
Organizational inclusion, 28
Organizational life cycle, 101
Organizational meaningfulness, 105
Organizational performance, and diversity, 4
Ozone, and competition, 91
engage intentionally, 62
natural personality, 61
Performance, high, 82
benefits of, 46
empowering to fail. See Failure
internal competition in team, 88–95
introduction to, 81
leveraging diversity for, 24–25
meaningfulness. See Meaningfulness
organizational culture. See Organizational culture
supporting elements for, 82–83
winning mindset, 84
endeavor to bring all together to create, 40–42
formation of, 34
Person in charge, for diversity, 19
Person, valuing, 53
Personal accountability, 24
Personal development, 173
Personal growth, advantages of diversity, 9–10
Personal values
aligning company value with, 99
and passion, aligning with, 98–99
Personality
Persuasion, 135
exercise tips for professionals, 180–182
Political skills, 83
Positive aging, 177
Positive competition, 89
ways to encourage, 90
Potential leaders, 78
Power mindset, 118
advantages of diversity, 10
and conflict management, 66
Productivity, 32
advantages of diversity, 9
Professional life, 41
Professional meaningfulness, 104–105
Project management, 2, 25, 84–85, 123–124, 173
achieving desired outcomes, skills required for, 140–141
building trust for, 125–139. See also Trust
transformational change, 12–13
framework, 172
introduction to, 121
central role of, 125
manager versus leader, 124–125, 135–136
strengths of team member for, 56–57
systems, 172
Project manager
important tasks for, 38
responsibilities of, 139
Que Pasa, 28
Quotable quotes, 112
Rank and yank team members, 92
Readiness, dimensions of, 98
Real team, definition of, 34
Regulators, 39
Relationship Awareness Theory, 148
Relationship building skills, 74, 83, 135
Relationship enhancement, 65–77
Relationship, for trust building, 134
Resistance, advantages of diversity, 10
RESOLUTION, mnemonic for, 65
Responsibility, 24
Results-driven management, 42–56
Right job, 96
Right skills, 96
Risks
employing people, associated with, 86
hiring decisions, associated with, 85
macro-level, 86
managing people side of, 84–87
micro-level, 86
redeploying, associated with, 86
Schedule days off, for work–life balance, 88
Schedule hours off, for work–life balance, 87–88
Self-assessment, 149
Self-awareness
attention, conscious, 146
intention. See Intention
self-assessment, 149
self-consciousness, 146
Self-consciousness, 146
Self-development, for leadership, 144–145
Self-directed team building, 51
Self-discovery, for self-awareness, 148–149
Self-esteem, 153
range of, 154
behavioral aspects of, 169
career path, understanding of, 164–165
performance management and, 163–164
assertiveness, 150
developing creativity, 158–159
self-esteem, 153
range of, 154
Service life cycle, of team member’s, 102–103
Shared success, for trust building, 134
Short-term action, for transformational change, 13
Sleep
benefits of, 183
blue light at night, 185
caffeine and, 185
deprivation, 183
impacts of, 184
emotional intelligence, 190
meditation and, 186
pills for, 185
recommended amount of, 184
wake up and, 185
work and, 186
Society of Human Resource Management, 55
Spiritual fitness, 191
Staffing, 138
Stifling innovation, 83
Strategic leadership
Blue Ocean Leadership, 209–213
introduction to, 205
objectives of, 205
strategic thinking leaders, 205–206
Strategic thinking, 82
Strategy, defined, 205
Strength Deployment Inventory (SDI), 148–149
Strength training, 182
Strengths of diversity. See Diversity
Stress, and exercise, 181
Stretching exercises, 182
Sudoku, 174
Supporting leadership style, 59
Talent management, 37
Target-setting approach, 6
Task meaningfulness, 105
Team
achievement, 39
clarifying roles on, 48
defined, 47
goals, 52
high-performing, norms for, 95
internal competition in, 81, 88–95
members, developing, 83
motivation, 79
targets, 52
Team building, 33
introduction to, 31
phases of, 32
project management, strengths of team member for, 56–57
relationship enhancement, 65–77
results-driven management, 42–56
teamwork, leadership and, 77–79
Team performance, 32–33, 42–56
each member, knowing emotional strength of, 43
interpersonal communication, 45–46
KPIs of success. See KPIs, of success
motivate, 43
and results-driven management, 44
team productivity. See Team productivity
Team productivity
internal factors and, 44
Team readiness, 35
endeavor to bring all together, 40–42
determining, 36
better, three strategies for, 50–51
competency category, 165
leadership role in, 78
team motivation and, 79
Technical, competency category, 165
Technological tools, integrating latest, 56
THINK, mnemonic for, 66
Time management, 83, 138, 151–152
Top management commitment, and diversity, 7–8
Training process, for diversity, 20
mentor program, 23
personal accountability, 24
responsibility, 24
overcome resistant members, 22
Traits, defined, 197
Transformational change, 12–13
Transparency, for trust building, 134
The Triangle Tribune, 28
Trust, 127
ABCD trust model, 130
for project management approach, 125–139
definition of, 129
ingredients of, 128
path to, 133
stpes to building, 134
Truth, for trust building, 134
Twitter, 56
Two-dimensional diversity, 26
Uncertainty, wisdom of, 147–148
Unconscious competence, 164
Unconscious incompetence, 163–164
Values, and character, 197–198
Viewpoints
advantages of diversity, 9
Virtues, of cross-enterprise leader, 198–199
Visionary strategists, 39
Volatility, uncertainty, complexity, and ambiguity (VUCA), 125
Waist size, and exercise, 181
Weak readiness, 100
Well-being programs, 52
Wellness, and health, 168
Willingness, readiness dimension, 37–38, 98
Winning mindset, 84
Win–win mentality, 83
Work Breakdown Structure (WBS), 12
Work engagement process, 99
unsupportive, 100
Work group
defined, 33
for relationship enhancement, 68–69
Work meaningfulness, scenarios of, 105
Work–life balance, 87
key to, 88
schedule days off, 88
defined, 3