Notes and Sources
The following books and other resources have provided information, fostered ideas, and been a continuous source of inspiration for this work. I am grateful to these messengers.
Introduction
The Conference Board. Press releases, “Top 10 Challenges Overall”; “Top 10 Challenges, Regional Comparison Table,” October 4, 2007.
Microsoft Office Live Meeting® Leadership Forum. “How to Get Buy-in for New Ideas,” with Debbe Kennedy, 2005.
PART 1
Chapter 1
Arrien, Angeles. Sign of Life: The Five Universal Shapes and How to Use Them. New York: Tarcher, 1998.
Barker, Joel A. Five Regions of the Future: Preparing Your Business for Tomorrow’s Technology Revolution. New York: Penguin, 2005.
———. Paradigms: The Business of Discovering the Future. New York: Collins, 1993.
———. Wealth, Innovation and Diversity. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
Collins, Jim. Good to Great: Why Some Companies Make the Leap and Others Don’t. New York: HarperBusiness, 2001.
Dundon, Elaine. The Seeds of Innovation: Cultivating the Synergy That Fosters New Ideas. New York: AMACOM, 2002.
George, Michael L., James Works, and Kimberly Watson-Hemphill. Fast Innovation: Achieving Superior Differentiation, Speed to Market, and Increased Profitability. New York: McGraw-Hill, 2005.
Global Dialogue Center. “We Came to the Habitat JAM” Knowledge Gallery exhibit, www.globaldialoguecenter.com/habitatjam.
188Goldsmith, Marshall, Cathy L. Greenberg, Alastair Robertson, and Maya Hu-Chan. Global Leadership: The Next Generation. New York: FT Press, 2003 (summary quote on p. 5).
IBM. Global CEO Study 2006—Expanding the Innovation Horizon. Armonk, NY: Author, 2006.
“Innovation Opens Up: IBM’s Global Innovation Outlook—Identifying and Harnessing Innovation Opportunities and Enabling the Collaborations That Matter.” Global Innovation Outlook 2.0. Armonk, NY: Author.
Johansson, Frans. The Medici Effect: What Elephants and Epidemics Can Teach Us about Innovation. Cambridge, MA: Harvard Business School Press, 2006.
Krueger, Jerry, and Emily Killham. “Who’s Driving Innovation at Your Company?” Gallup Management Journal, September 2006.
“Leading Change When Business Is Good: An Interview with Samuel J. Palmisano.” Harvard Business Review, reprint R0412C.
Mannix, Elizabeth A., Margaret A. Neale, and Cameron P. Anderson. Research on Managing Groups and Teams: Vol. 10. Affect and Groups. Burlington, MA: Elsevier, 2007.
Patel, Hitendra, and Holger Koehler. Cementing Innovation: You Don’t Have to Be High-Tech to Innovate—Just High-Touch. Cambridge, MA: Innovation Management, n.d. www.innovation-management.com/downloads/Cementing_Innovation.Final.pdf.
Patel, Hitendra, Steve Wyatt, and Arun Mahizhnan. “Make Innovation a National Imperative.” IPS-Monitor Business Times Innovation Series, article 6, www.monitor.com.
Putnam, Robert D. “Diversity and Community in the Twenty-first Century: The 2006 Johan Skytte Prize Lecture.” Nordic Political Science Association Journal, June 2007.
Putnam, Robert D., and Lewis M. Feldstein. Better Together: Restoring the American Community. New York: Simon & Schuster, 2003. www.bettertogether.org.
Chapter 2
Drucker, Peter F. The Daily Drucker. New York: Harper, 2004.
Inamori, Kazuo. For People and for Profit: A Business Philosophy for the 21st Century. Tokyo: Kodansha International, 1997.
Kennedy, Debbe. Action Dialogues: Meaningful Conversations to Accelerate Change. Foreword by Frances Hesselbein. San Francisco: Berrett-Koehler, 2000.
Miller, John Homer. Take a Look at Yourself. Nashville, TN: Abingdon-Cokesbury, 1953 (p. 59 for the story of Abraham Lincoln).
Chapter 3
Arrien, Angeles. Sign of Life. Tarcher 1998.
Humes, James. Churchill: Speaker of the Century. New York: Stein & Day 1980.
Kennedy, Debbe. Diversity Breakthrough! Strategic Action Series. San Francisco: Berrett-Koehler, 2000.
———.“Our Dreams in Action.” Poem. 1990. 189
PART 2
Chapter 4
Block, Peter. Stewardship: Choosing Service over Self-interest. San Francisco: Berrett-Koehler, 1993.
Charan, Ram. Know-How: Eight Skills That Separate People Who Perform and Those Who Don’t. New York: Crown Business, 2007.
Cox, Taylor, Jr., and Ruby L. Beale. Cultural Diversity in Organizations: Theory, Research, and Practice. San Francisco: Berrett-Koehler, 1994.
———. Developing Competency to Manage Diversity: Readings, Cases, and Activities. San Francisco: Berrett-Koehler, 1997.
Drucker, Peter F. Management Challenges for the 21st Century. New York: HarperCollins, 1999. . Management: Tasks, Responsibilities, Practices. New York: Harper & Row, 1974.
Gandhi, Mahatma. All Men Are Brothers: Autobiographical Reflections. Comp. and ed. Krishna Kripalani. New York: Continuum, 1999.
Greater IBM Connection, www.ibm.com/ibm/greateribm.
Heider, John. The Tao of Leadership: Lao Tzu’s Tao Te Ching Adapted for a New Age. New York: Humamcs, 1997.
Hesselbein, Frances. “If They Look at Us, Will They See Themselves?” Leader to Leader (a publication of the Drucker Foundation and Jossey-Bass Publishers), 11 (Winter 1999).
———. Hesselbein on Leadership. San Francisco: Jossey-Bass, 2002.
———. Confidence: How Winning Streaks and Losing Streaks Begin and End. New York: Crown Business, 2004.
———. World Class: Thriving Locally in the Global Economy. New York: Simon & Schuster, 1995.
Kennedy, Debbe. Breakthrough! Everything You Need to Start a Solution Revolution. Montara, CA: Leadership Solutions Publishing, 1998.
Mannix, Elizabeth A., and Margaret A. Neale. “Diversity at Work: Diversity in Employee Teams Does Not Always Equal Superior Performance.” Scientific American Mind, August-September 2006.
Stern, Gary J. The Drucker Foundation Self-Assessment Tool: Process Guide and Workbook. New York: Drucker Foundation; San Francisco: Jossey-Bass, 1998. www.pfdf.org.
Chapter 5
Barker, Joel A. Paradigm Pioneers. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
———. Wealth, Innovation and Diversity. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
Bland, J. “About Gender: Differences.” www.gender.org/about/00_diffs.htm.
Block, Peter. Stewardship: Choosing Service over Self-Interest. San Francisco: Berrett-Koehler, 1993.
Coffman, Curt, and Gabriel Gonzalez-Molina. “Steering toward Engagement.” In Follow This Path: How the World’s Greatest Organizations Drive Growth by Unleashing Human Potential. New York: Warner, 2002.
190Cox, Taylor, Jr., and Ruby L. Beale. Cultural Diversity in Organizations: Theory, Research, and Fractice. San Francisco: Berrett-Koehler, 1994.
———. Developing Competency to Manage Diversity: Readings, Cases, and Activities. San Francisco: Berrett-Koehler, 1997.
Cranfield School of Management. “The Case Against,” Andrew Kakabadse; “The Case For,” Susan Vinnicombe. Management Focus 12 (Summer 1999): 1-5.
Drucker, Peter F. Management: Tasks, Responsibilities, Practices. New York: Harper & Row, 1974.
Easwaran, Ekanth. Gandhi, the Man: The Story of His Transformation. Tomales, CA: Nilgiri, 1997.
Ellinor, Linda, and Glenna Gerard. Dialogue: Rediscover the Transforming Power of Conversation. New York: Wiley, 1998.
Fisher, Helen. The First Sex: The Natural Talents of Women and How They Are Changing the World. New York: Ballantine Books, 1999.
Hesselbein, Frances. “The Key to Cultural Transformation.” Leader to Leader (a publication of the Drucker Foundation and Jossey-Bass Publishers), 12 (Spring 1999). Inamori, Kazuo. A Passion for Success: Practical, Inspirational and Spiritual Insight from Japan’s Leading Entrepreneur. New York: McGraw-Hill, 2007.
Jackson, Shirley Ann. “Powering Innovation through Diversity.” Speech delivered at IBM Watson Research Labs, October 30, 2006.
Kanter, Rosabeth Moss. “Collaborative Advantage: The Art of Alliances.” Harvard Business Review, August 1994, reprint 94405. Kennedy, Debbe. Breakthrough1. Everything You Need to Start a Solution Revolution. Montara, CA: Leadership Solutions Publishing, 1998.
Ladies Room. “Gender Differences in Communication.” 2006. www.geocities.com/Wellesley/2O52/genddiff.html.
Shaffer, Carolyn R., and Kristen Anundsen. Creating Community Anywhere: Finding Support and Connection in a Fragmented World. New York: Tarcher/Putnam, 1993.
Shirley, Donna. Managing Martians. New York: Broadway Books, 1998.
Some, Malidoma Patrice. The Healing Wisdom of Africa: Finding Life Purpose through Nature, Ritual and Community. New York: Tarcher/Putnam, 1998.
Roosevelt, Thomas R., Jr. Redefining Diversity. New York: American Management Association, 1996.
Turner, Robin. “Male Logic” and “Woman’s Intuition.” Sensible Marks of Ideas: Phi (1997). http://neptune.spaceports.com/~words/malelogic.html.
———. A Meeting of Minds: A Brief Rhetoric for Writers and Readers. New York: Longman, 2004.
Chapter 6
Arrien, Angeles, ed. Working Together: Producing Synergy by Honoring Diversity. New York: New Leaders Press, 1998.
Barker, Joel A. Paradigm Pioneers. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
———. Wealth, Innovation and Diversity. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
191Block, Peter. Stewardship: Choosing Service over Self-interest. San Francisco: Berrett-Koehler, 1993.
Cox, Taylor, Jr., and Ruby L. Beale. Cultural Diversity in Organizations: Theory, Research, and Practice. San Francisco: Berrett-Koehler, 1994.
———. Developing Competency to Manage Diversity: Readings, Cases, and Activities. San Francisco: Berrett-Koehler, 1997.
Dessler, Gary. “How to Earn Your Employees’ Commitment.” Academy of Management Executive 13, no. 2 (May 1999): 58-67 (citing the Saturn employee survey).
Drucker, Peter F. Management: Tasks, Responsibilities, Practices. New York: Harper & Row, 1974.
Hesselbein, Frances. “If They Look at Us, Will They See Themselves?” Leader to Leader (a publication of the Drucker Foundation and Jossey-Bass Publishers), 11 (Winter 1999).
Inamori, Kazuo. For People and for Profit: A Business Philosophy for the 21st Century. Trans. T. R. Reid. Tokyo: Kodansha International, 1997.
———. A Passion for Success. New York: McGraw-Hill, 1995; new edition 2007.
Kanter, Rosabeth Moss. Change Masters: Corporate Entrepreneurs at Work. New York: International Thomson Business Press, 1992.
Kennedy, Debbe. Breakthrough! Everything You Need to Start a Solution Revolution. Montara, CA: Leadership Solutions, 1998.
Luhabe, Wendy. Defining Moments: Experiences of Black Executives in South Africa’s Workplace. Pietermaritzburg: University of Natal Press, 2002.
Mandela, Nelson. Long Walk to Freedom. New York: Little, Brown, 1995 (p. 625).
Melcrum. “How to Use Social Media to Engage Employees.” 2007. www.melcrum.com.
Nicholson, Peter J. “Harnessing the Wisdom of Crowds: The New Contours of Intellectual Authority.” Speech delivered to the Fields Institute for Research in Mathematical Sciences, June 2006.
Stayer, Ralph. “How I Learned to Let My Workers Lead.” Harvard Business Review, reprint 90610, OnPoint December 2001, product 8318.
Surowiecki, James. The Wisdom of Crowds. New York: Anchor Books, 2005.
Wheatley, Margaret J. Turning to One Another: Simple Conversations to Restore Hope to the Future. San Francisco: Berrett-Koehler, 2002.
Chapter 7
Barker, Joel A. Wealth, Innovation and Diversity. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
Boss, Shira. “Even in a Virtual World, ‘Stuff Matters.” New York Times, September 9, 2007.
“Brave Heart: Hope for All Mankind” exhibit at the Knowledge Gallery, Global Dialogue Center, www.globaldialoguecenter.com/braveheart.
Cox, Taylor, Jr., and Ruby L. Beale. Cultural Diversity in Organizations: Theory, Research, and Practice. San Francisco: Berrett-Koehler, 1994.
———. Developing Competency to Manage Diversity: Readings, Cases, and Activities. San Francisco: Berrett-Koehler, 1997.
192Drucker, Peter F. “Managing Oneself.” Harvard Business Review, January 2005, HBR Classic reprint R0501K.
Ellinor, Linda, and Glenna Gerard. Dialogue: Rediscover the Transforming Power of Conversation. New York: Wiley, 1998.
Frankl, Viktor E. Man’s Search for Meaning. Boston: Beacon, 2006.
Global Dialogue Center. “Discovering Deeper Meaning.” Moments of Insight Collection, www.globaldialoguecenter.com/insights-alexpattakos
Huang, Chungliang Al, and Jerry Lynch. Mentoring: The Tao of Giving and Receiving Wisdom. San Francisco: HarperSanFrancisco, 1995.
Katzenbach, Jon R., and Douglas K. Smith. The Wisdom of Teams: Creating the High-Performance Organization. Cambridge, MA: Harvard Business School Press, 1992.
Kennedy, Debbe. Breakthrough! Everything You Need to Start a Solution Revolution. Montara, CA: Leadership Solutions, 1998.
Leavitt, Harold J., and Jean Lipman-Blumen. “Hot Groups.” Harvard Business Review, July 1, 1995, reprint 95404.
O’Neil, John. Leadership Aikido: 6 Business Practices to Turn around Your Life. New York: Three Rivers Press, 1997.
Pasternak, Jeff. “Brave Heart.” Double Cover album, www.pasternakmusic.com.
Pattakos, Alex. Prisoners of Our Thoughts: Viktor Frankl’s Principles for Discovering Meaning in Life and Work. San Francisco: Berrett-Koehler, 2004, www.prisonersofourthoughts.com.
Pfeffer, Jeffrey, and John F. Veiga, “Putting People First for Organizational Success.” Academy of Management Executive 13, no. 2 (May 1999): 37-48.
Shaffer, Carolyn R., and Kristen Anundsen. Creating Community Anywhere: Finding Support and Connection in a Fragmented World. New York: Tarcher/Putnam, 1993.
Chapter 8
Barker, Joel A. Paradigm Pioneers. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
———. Wealth, Innovation and Diversity. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
Bristol, Claude M. The Magic of Believing. New York: Pocket Books, 1991.
Carr-Ruffino, Norma. Diversity Success Strategies. Burlington, MA: Butterworth-Heinemann, 1999.
Cox, Taylor, Jr., and Ruby L. Beale. Cultural Diversity in Organizations: Theory, Research & Practice. San Francisco: Berrett-Koehler, 1994.
———. Developing Competency to Manage Diversity: Readings, Cases, and Activities. San Francisco: Berrett-Koehler, 1997.
Ellinor, Linda, and Glenna Gerard. Dialogue: Rediscover the Transforming Power of Conversation. New York: Wiley, 1998.
Emmons, Robert A. Thanks! How the New Science of Gratitude Can Make You Happier. New York: Houghton Mifflin, 2007.
Fortune. “Where Diversity Really Works.” July 19, 1999.
Hammonds, Keith H. “Difference Is Power.” Fast Company, August 2002 (profiling J.T. [Ted]Childs Jr.).
193Hateley, Barbara, and Warren H. Schmidt. A Peacock in the Land of Penguins: A Tale of Diversity and Discovery. San Francisco: Berrett-Koehler, 1997.
Hesselbein, Frances. “If They Look at Us, Will They See Themselves?” Leader to Leader (a publication of the Drucker Foundation and Jossey-Bass Publishers), 11 (Winter 1999).
Huang, Chungliang Al, and Jerry Lynch. Mentoring: The Tao of Giving and Receiving Wisdom. San Francisco: HarperSanFrancisco, 1995.
Inamori, Kazuo. Passion for Success: Practical, Inspirational, and Spiritual Insight from Japan’s Leading Entrepreneur. New York: McGraw-Hill, 1995.
Mandela, Nelson. Long Walk to Freedom: The Autobiography of Nelson Mandela. New York: Little, Brown, 1995 (quote cited is on p. 625).
Miller, John Homer. Take a Look at Yourself. Nashville, TN: Abingdon-Cokesbury, 1953 (story of Helen Keller is on p. 81).
Shaffer, Carolyn R., and Kristen Anundsen. Creating Community Anywhere: Finding Support and Connection in a Fragmented World. New York: Tarcher/Putnam, 1993.
Chapter 9
Barker, Joel A. Paradigm Pioneers. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
———. Wealth, Innovation and Diversity. Video. Star Thrower Distribution, www.starthrower.com, (800) 242-3220.
“The Better Future.” Moments of Insight Collection at the Global Dialogue Center, www.globaldialoguecenter.com/insights-johnrenesch.
Bristol, Claude M. The Magic of Believing. New York: Pocket Books, 1991.
Collins, James C, and Jerry I. Porras. Built to Last: Successful Habits of Visionary Companies. New York: HarperBusiness, 1994.
Cox, Taylor, Jr., and Ruby L. Beale. Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco: Berrett-Koehler, 1997.
———. Cultural Diversity in Organizations: Theory, Research, and Practice. San Francisco: Berrett-Koehler, 1994.
Dessler, Gary. “How to Earn Your Employees’ Commitment.” Academy of Management Executive 13, no. 2 (May 1999): 58-67.
Ellinor, Linda, and Glenna Gerard. Dialogue: Rediscover the Transforming Power of Conversation. New York: Wiley, 1998.
Hesselbein, Frances. “If They Look at Us, Will They See Themselves?” Leader to Leader (a publication of the Drucker Foundation and Jossey-Bass Publishers), 11 (Winter 1999).
IBM. Thirty Years of Management Briefings, 1958-1988. Armonk, NY: Author, 1988.
Inamori, Kazuo. Passion for Success: Practical, Inspirational, and Spiritual Insight from Japan’s Leading Entrepreneur. New York: McGraw-Hill, 1995. New edition 2007.
Pfeffer, Jeffrey, and John F. Veiga. “Putting People First for Organizational Success.” Academy of Management Executive 13, no. 2 (May 1999): 37-48.
“Q&A: James Surowiecki.” Forbes, CEO Network Chat, June 1, 2004.
194Renesch, John. Getting to the Better Future: A Matter of Conscious Choosing. San Francisco: New Business Books, 2005 (quote cited also appears in “The Conscious Organization: Workplace for the Self-Actualized,” www.renesch.com/conso.html).
Salwak, Dale. The Wonders of Solitude: Classic Wisdom. New York: New World Library, 1995.
Surowiecki, James. The Wisdom of Crowds. New York: Anchor Books, 2005.
PART 3
Chapters 10-12
Boorstin, Daniel J. The Seekers: The Story of Man’s Continuous Quest to Understand His World. Random House, 1998.
Microsoft Office Live Meeting® Leadership Forum. “How to Get Buy-in for New Ideas,” with Debbe Kennedy, 2005.
Pew Internet and American Life Project. “The Future of the Internet II: Survey of Technology Thinkers and Stakeholders.” Janna Quitney Anderson, Elon University, Lee Rainie, director, September 2006.
Summerfield, Brian. “Social Networking Blurs Boundaries of Learning.” Executive Briefings, Chief Learning Officer, www.clomedia.com, October 3, 2007.
Wheatley, Margaret J., and Myron Kellner-Rogers. A Simpler Way. San Francisco: Berrett-Koehler, 1996.
A Send-off
Miller, John Homer. Take a Look at Yourself. Nashville, TN: Abingdon-Cokesbury, 1953.