Index
A
- A/B testing
- abnormal querying of databases
- acquisition phase, of customer relationship
- active clothing brands
- add-on items
- advanced optimization techniques
- aggregation
- Aldrich, Michael
- algorithm
- allocation
- about
- customer journey and
- defined
- alternate hierarchy
- Amazon
- Amazon Prime
- analysis
- regression
- scenario
- sentiment
- analytical segmentation
- analytics
- about
- change agent
- citizen data scientist
- for determining breadth and depth of product choice
- finding the right fit
- gaining personal value from
- markdown strategies and
- predictive
- pricing
- for risk and performance
- value of
- Apple Watch
- approachability, concept of
- assortment
- about
- customer journey and
- defined
- optimizing
- assortment management
- about
- current product performance
- customers
- determining how much to buy
- determining sizes
- predicting evolution of trends
- product choice
- assortment planning
- attributes
- defined
- location
- merchandise
- usefulness of
B
- baby boomers
- bargain hunters, as a customer segment
- beacon technology
- Berners-Lee, Tim
- big data
- big data compute
- black box
- Black Friday
- BOGO (buy one get one free)
- Books.com (website)
- boutiques
- brand buyers, as a customer segment
- breadth, of merchandise choices
- brick and mortar
- bulk
- buying in
- defined
- buy, determining how much to
- buy one get one free (BOGO)
C
- calendar year
- cannibalism
- card readers
- casepacks
- casual buyers, as a customer segment
- causal variables
- center moving average
- change agent
- channels
- about
- breaking sales data out by
- defined
- chargebacks
- churn
- citizen data scientist
- clearance pricing
- clienteling
- clustering
- competition, rise of
- competitor elasticity
- complex casepack
- contextual marketing
- convenience seekers, as a customer segment
- cookies
- correlation analysis
- cost
- defined
- as a life cycle component
- coupons
- CRM (customer relationship management)
- cross-item price elasticity
- current product performance
- customer centric
- customer centric business model
- customer decision tree analysis, 123
- customer experience, fulfillment and
- customer intelligence
- customer journey
- customer lifetime value (LTV)
- customer loyalty programs
- customer personas
- customer relationship management (CRM)
- customer reviews
- customer segmentation
- customer-centric assortment
- customer-level data, using for determining inventory levels by channel
- customers
- defined
- types of
- understanding
- Cyber Monday
- cyberattack
- cybersecurity
- about
- chargebacks
- customer journey and
- data governance
- defined
- Europay, Mastercard, and Visa (EMV) chip cards
D
- data
- deseasonalizing
- managing
- marketing and
- real-time
- retail
- structured
- unstructured
- data governance
- data mining
- databases
- decision tree analysis
- demand pattern
- demand transference
- demand volume
- department stores
- depth, of merchandise choices
- deseasonalizing data
- deterministic approach
- device ID
- digital screens
- direct-to-consumer (DTC)
- direct-to-store allocations
- dollars off
- domain knowledge
- downsizing
- DTC (direct-to-consumer)
- dynamic hierarchy
E
- eBay
- economy
- elasticity
- competitor
- cross-item price
- price
- EMSE (root mean squared error)
- EMV
- See Europay, Mastercard, and Visa (EMV) chip cards
- end of season phase, of life cycle
- endless aisle
- error measures
- Europay, Mastercard, and Visa (EMV) chip cards
- about
- customer journey and
- defined
- events
- event-stream processing
F
- fashion blogger
- fill-in allocations
- fiscal
- fiscal year
- fit, finding the right
- flowing inventory
- fluctuation, in price
- forecast horizon, determining
- forecast reconciliation
- forecasting
- models for
- statistical
- store labor
- time-series
- forecasting solution
- Forever
- free shipping
- fulfillment
- allocation
- customer journey and
- defined
- order
- fulfillment centers
G
- generations
- about
- pricing perceptions and
- gifts with purchase (GWP)
- green bar reports
- green-scale computer systems
- gross margin
- gross margin percentage
- growth and loyalty phase, of customer relationship
- GWP (gifts with purchase)
H
- hackers
- halo effects
- hard reconciliation
- hardlines
- hashtags
- hierarchies
- about
- alternate
- defined
- dynamic
- location
- merchandise
- historical data, as a challenge when forecasting
- historical sales
- holdout period
- holidays
I
- iBeacons
- implementation team
- imputation
- in transit
- incremental response modeling
- influence factors
- initial allocations
- in-season phase, of life cycle
- in-store experience
- about
- assortment optimization
- Internet of Things
- store labor forecasting
- in-store fulfillment
- in-store productivity
- in-store promotions
- intelligent fulfillment
- Internet of Things (IoT)
- Internet protocol (IP) addresses
- inventory, flowing
- inventory planning
- IoT (Internet of Things)
- IP (Internet protocol) addresses
J
- job hopping
K
- K-Cups
- Kerrigan, Nancy
- key influencers
- key performance indicators (KPIs)
L
- labor forecasting
- lifetime value
- “like” factor
- localization
- localized markdowns
- location attribute
- location clustering
- location hierarchy
- logistic regression
- lost sales
- loyalty programs
- LTV (customer lifetime value)
M
- machine learning
- about
- customer journey and
- defined
- leveraging algorithms
- MAE (mean absolute error)
- malware
- MAPE (mean absolute percent error)
- markdown cadence
- markdown pricing
- market basket analysis
- marketing
- about
- as a challenge
- contextual
- customer lifetime value
- customer segregation
- data
- defined
- Internet of Things
- marketing campaign lift analysis
- path to purchase
- proximity
- marketing automation
- marketing campaign lift analysis
- marketing events
- marketing mix modeling
- maturity
- pricing
- of retailers
- mean absolute error (MAE)
- mean absolute percent error (MAPE)
- merchandise, location, and time (MLT)
- merchandise attributes
- analyzing performance
- leveraging
- variation in
- merchandise financial planning
- about
- defined
- statistical forecasting
- merchandise hierarchy
- millennials
- MLT (merchandise, location, and time)
- mobile apps
- Myspace
N
- natural product life cycle
- net lift modeling
- Nordstrom Rack
O
- omnichannel
- about
- customer journey and
- defined
- inventory planning and
- rise of
- view of
- on order
- optimization
- about
- advanced techniques for
- assortment
- defined
- importance of
- pricing and
- promotion
- size
- order fulfillment
- organizational structures
- out of stock
- outliers
P
- path to purchase
- Payment Card Information Data Security Standard (PCI DSS)
- percentage off
- personal identification numbers (PINs)
- personal value, gaining from analytics
- personalization
- personalized pricing
- personas, customer
- phishing
- PINs (personal identification numbers)
- planned receipts
- postallocations
- preallocations
- predictive analytics
- prepacks
- preseason phase, of life cycle
- presentation minimum/maximum
- price changes
- price elasticity
- price points, correlation analysis and
- price sensitivity
- pricing
- about
- analytics
- clearance
- customer journey and
- markdown
- maturity
- optimization and
- organizational structures
- personalized
- promotional
- regular price
- private brands
- probabilistic approach
- product centric
- product centric business model
- product choice, importance of
- product rationalization
- promotion optimization
- promotional pricing
- promotions
- proximity marketing
R
- radio frequency identification (RFID)
- reactivity phase, of customer relationship
- real-time data
- defined
- leveraging
- real-time inventory information
- receipts
- recency, frequency, and monetary (RFM) model
- reconciliation
- regression analysis
- about
- on deseasonalized data
- effect of factors on sales and
- in forecasting
- regular price
- relationship seekers, as a customer segment
- reordering
- reporting mechanism
- retail data
- retargeting
- retention
- retention phase, of customer relationship
- rewards programs
- RFID (radio frequency identification)
- RFM (recency, frequency, and monetary) model
- root mean squared error (RMSE)
- R-squared
S
- sales data, allocation and
- sales index
- sales planning
- sales promotions
- SAS (Statistical Analysis System)
- SAS (website)
- SAS Global Forum
- SAS Statistical Forecasting
- SAS University Edition
- scenario analysis
- seasonality
- about
- defined
- time period and
- segmentation
- analytical
- customer
- sentiment
- sentiment analysis
- about
- for analyzing unstructured data
- defined
- shipping costs
- showrooming
- shrinkage
- size optimization
- size scale
- sizes, determining what you need
- skimmers
- SKU (stock-keeping unit)
- Snapchat
- social media
- about
- millennials and
- product performance and
- soft reconciliation
- softlines
- space planning
- star ratings
- Statistical Analysis System (SAS)
- Statistical Forecast Studio
- statistical forecasting
- about
- customer journey and
- defined
- for labor
- at a location level
- Stitch Fix
- stock to sales
- stock-keeping unit (SKU)
- store clustering
- store labor forecasting
- structured data
- suspicious activity
T
- tablets
- targeted advertising
- technology, millennials and
- text mining, for analyzing unstructured data
- third-party data source
- time hierarchy
- time period, allocation and
- time-series decomposition
- time-series forecasting
- Tinder
- T-log data
- top-down, proportional reconciliation
- trade area
- trade area characteristics
- traffic pathways
- training classes
- training history
- transaction
- “treasure hunt” shopping experience
- trends
- True Religion
U
- unadjusted factor, calculating
- units per transaction (UPT)
- unstructured data
- about
- defined
- product performance and
- UPT (units per transaction)
- Urban Outfitters
- user creation
V
- value, of analytics
- vendor minimums
- Videotex technology
- virtual reality (VR)
- visual analytics
- visualization
- volume grade
- VR (virtual reality)
W
- wearables
- weeks of supply (WOS)
- work–life balance
- World Wide Web
- WOS (weeks of supply)
Z
- zip code, in customer-level data
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