About the Authors
Ann and Lillie are cocreators of The Change Cycle Series, built on their influential Change Cycle model, which depicts the six predictable and sequential stages of change. Their work is done through CCMC Inc., an international training and development company. Based in metro Washington, DC, and Durban, South Africa, CCMC is home to The Change Cycle Series training and product line.
Ann Salerno
A frequent guest of airports, Ann Salerno is an internationally known trainer and consultant who has guided people and their organizations through change in places as varied as New Delhi, Warsaw, London, Cape Town, and Ottawa, as well as in dozens of American cities. Following graduate work in public administration, she began her business career in management at General Mills, gaining recognition early on for her managing and leadership skills. Named a Master Speaker and Trainer by Citizens Against Crime, she went on to build her successful career in corporate training and organizational change, working with organizations and Fortune 500 companies ranging from the U.S. State Department, the Central Intelligence Agency, and the Canadian government to General Motors, Amgen, the GAP, the NCAA, and American 198Express. Heralded for her ability to communicate successful change strategies in an entertaining, practical, and accessible way, Ann has attended the Josephson Institute’s Organizational Ethics Program, is a member of the WinStar Foundation’s development team, and serves on the board of directors for Operation of Hope.org. She has coau-thored four books, including The Divorce Solution: How to Go from Bitter to Better, and, with Lillie Brock, The Secret to Getting Through Life’s Difficult Changes. Ann makes her home in Louisville, Kentucky.
Lillie Brock
Born in L.A.—lower Alabama, that is—Lillie Brock took the country road to the city, studying psychology and education as an undergraduate and graduate student before devoting herself full time to corporate training, work that has brought her to cities all over America and throughout the world. A sought-after keynote speaker and gifted facilitator, Lillie has years of experience assisting organizations in the business and nonprofit sectors to develop and integrate productive change. Former national president of Citizens Against Crime, on behalf of which she taught personal protection to members of hundreds of organizations nationwide, Lillie is coauthor of The Secret to Getting Through Life’s Difficult Changes. Her professional background also includes work as an educational therapist for emotionally disturbed children. Lillie’s passion for helping others led to a significant life and professional change of her own: a decision to enter ministry full time. An elder in her denomination, she is currently199pursuing a graduate divinity degree at the Episcopal Divinity School in Cambridge, Massachusetts. Lillie lives in Dallas, Texas, with her family.
About The Change Cycle Series
The Change Cycle™ Series product line is available via CCMC Inc., an international training and development company with offices in metro Washington, DC and Durban, South Africa.
We offer organizational training programs for general employees and all levels of management, with formats ranging from 60-minute overviews to two-day manager training sessions. Our training materials are available in Spanish, French, and English.
The Change Cycle Series is designed to assist people in gaining the perspective, tools, and vocabulary to accurately identify the specific issues and questions that are relevant to their implementation of organizational change. Via training, keynote presentations, and seminars, our certified trainers and facilitators provide pertinent skills to assist participants in taking personal responsibility for their reactions and responses within changing environments.
For more information about The Change Cycle Series
Training • Keynotes • Seminars
In the USA:
CCMC Inc.
800.878.8422
In South Africa:
Interchange International
031 - 764 4993
The secret of change is to focus all of your energy,
not on fighting the old, but on building the new.
Socrates
About Berrett-Koehler Publishers
Berrett-Koehler is an independent publisher dedicated to an ambitious mission: Creating a World That Works for All.
We believe that to truly create a better world, action is needed at all levels—individual, organizational, and societal. At the individual level, our publications help people align their lives with their values and with their aspirations for a better world. At the organizational level, our publications promote progressive leadership and management practices, socially responsible approaches to business, and humane and effective organizations. At the societal level, our publications advance social and economic justice, shared prosperity, sustainability, and new solutions to national and global issues.
A major theme of our publications is “Opening Up New Space.” They challenge conventional thinking, introduce new ideas, and foster positive change. Their common quest is changing the underlying beliefs, mindsets, institutions, and structures that keep generating the same cycles of problems, no matter who our leaders are or what improvement programs we adopt.
We strive to practice what we preach—to operate our publishing company in line with the ideas in our books. At the core of our approach is stewardship, which we define as a deep sense of responsibility to administer the company for the benefit of all of our “stakeholder” groups: authors, customers, employees, investors, service providers, and the communities and environment around us.
We are grateful to the thousands of readers, authors, and other friends of the company who consider themselves to be part of the “BK Community.” We hope that you, too, will join us in our mission.
Be Connected
Visit Our Website
Go to www.bkconnection.com to read exclusive previews and excerpts of new books, find detailed information on all Berrett-Koehler titles and authors, browse subject-area libraries of books, and get special discounts.
Subscribe to Our Free E-Newsletter
Be the first to hear about new publications, special discount offers, exclusive articles, news about bestsellers, and more! Get on the list for our free e-newsletter by going to www.bkconnection.com.
Get Quantity Discounts
Berrett-Koehler books are available at quantity discounts for orders of ten or more copies. Please call us toll-free at (800) 929-2929 or email us at [email protected].
Host a Reading Group
For tips on how to form and carry on a book reading group in your workplace or community, see our website at www.bkconnection.com.
Join the BK Community
Thousands of readers of our books have become part of the “BK Community” by participating in events featuring our authors, reviewing draft manuscripts of forthcoming books, spreading the word about their favorite books, and supporting our publishing program in other ways. If you would like to join the BK Community, please contact us at [email protected].