Foreword
Preface
Introduction
1 Death by Chocolate: Unwrapping Chocolate Conversations
2 Mergers & Acquisitions: A Petri Dish for Chocolate Conversations
3 Addicted to Relevance
4 It Starts with You
5 Why Do Good People Have Bad Conversations?
6 Go There
7 Message Discipline
8 Extending Your Reach
9 Change Is Bittersweet
Conclusion
Sketchnotes
Endnotes
Acknowledgments
Index
18.226.4.155