NOTES

CHAPTER 2

  1. 1. Daniel Coyle, The Culture Code: The Secrets of Highly Successful Groups (London, Random House Business Books, 2018).
  2. 2. John French and Bertram Raven, “The Bases of Social Power,” in Dorwin Cartwright (ed.), Studies in Social Power (Ann Arbor, MI: Institute for Social Research, 1959).
  3. 3. Joel DeLuca, Political Savvy: Systematic Approaches to Leadership Behind‐the‐Scenes, 2nd ed. (Berwyn, PA: EBG Publications, 1999).
  4. 4. Rick Brandon and Marty Seldman, Survival of the Savvy: High‐Integrity Political Tactics for Career and Company Success (New York: Free Press, 2004).

CHAPTER 4

  1. 1. Tim Brown, Change by Design (New York: HarperCollins, 2009).
  2. 2. Mark C. Paulk, Charles V. Weber, Bill Curtis, and Mary Beth Chrissis, Capability Maturity Model for Software. CMU/SEI‐91‐TR‐24. (Pittsburgh: Carnegie Mellon University, Software Engineering Institute, 1991).
  3. 3. Project Management Institute, A Guide to the Project Management Body of Knowledge, 5th ed. (Newtown Square, PA: PMI, 2013), pp. 44–45.
  4. 4. Todd Mosher, James Kolozs, Carissa Colegrove, and Erica Wilder, “Agile Hardware Development Approaches Applied to Space Hardware,” Syncroness, Westminter, CO, 2018. AIAA SPACE Forum, https://arc.aiaa.org/doi/pdf/10.2514/6.2018-5233 .

CHAPTER 6

  1. 1. Robert Miller and Stephen Heiman describe this decision maker in their book Strategic Selling (New York: Warner Books, 1985). While theirs is primarily a book about selling, any project manager promoting organizational change will benefit from understanding the decision‐making processes outlined in their book.

CHAPTER 8

  1. 1. Readers can obtain a copy of the Software Engineering Institute's Continuous Risk Management Guidebook at https://resources.sei.cmu.edu/.

CHAPTER 13

  1. 1. Fred Brooks, The Mythical Man‐Month (Reading, MA: Addison‐Wesley, 1995).
  2. 2. Tom DeMarco and Timothy Lister, Peopleware: Productive Projects and Teams (New York: Dorset House, 1987), pp. 15–16.
  3. 3. Philip B. Crosby, Quality Is Free (New York: McGraw‐Hill, 1979).

CHAPTER 14

  1. 1. Heather Maxwell Chandler, The Game Production Handbook (3rd ed.) (Sudbury, MA: Jones and Bartlett Learning, 2013).
  2. 2. Jerry Ziesmer, Ready When You Are, Mr. Coppola, Mr. Spielberg, Mr. Crowe (Vol. 69) (Scarecrow Press, 2003).
  3. 3. Clinton Keith and Grant Shonkwiler, Creative Agility Tools: 100+ Tools for Creative Innovation and Teamwork (Clinton Keith, 2018).
  4. 4. Jonathan Feist, Project Management for Musicians: Recordings, Concerts, Tours, Studios, and More (Hal Leonard Corporation, 2013), p. 16.
  5. 5. David Pogue, “What Makes a Hit?” Video file. https://www.youtube.com/watch?v=3npQwZTqv-Q (January 26, 2020).
  6. 6. Sasha Frere‐Jones, “STYLE; The Sound.” https://www.nytimes.com/2004/02/08/magazine/style-the-sound.html (2004).
  7. 7. Alan Hicks (writer and director) and Rashida Jones (writer and director). Quincy (Netflix, 2018).
  8. 8. Michael Leser, “Without Sports, Project Management Would Be Hard!” Paper presented at PMI® Global Congress 2010—North America, Washington, DC (Newtown Square, PA: Project Management Institute, 2010).

CHAPTER 15

  1. 1. David P. Hanna, Designing Organizations for High Performance (New York: Prentice Hall, 1988).
  2. 2. Kristin Arnold, “Making Team Decisions,” in Elaine Biech (ed.), The Pfeiffer Book of Successful Team Building Tools (San Francisco: Pfeiffer, 2001), p. 157.
  3. 3. The responses to conflict have been written about widely. The original reference on this topic is R. R. Blake and J. S. Mouton, The Managerial Grid (Houston: Gulf Publishing, 1964).
  4. 4. Roger Fisher and William L. Ury, Getting to Yes: Negotiating Agreement Without Giving In (New York: Penguin Books, 1991). To some degree, all the guidelines for working through conflict are expressed in this useful book. In particular, guideline 4 comes directly from Chapter 3.
  5. 5. John C. Redding, The Radical Team Handbook (San Francisco: Jossey‐Bass Business & Management Series, 2000), pp. 64–65.
  6. 6. Ibid., pp. 89–90.
  7. 7. Ibid., p. 103.
  8. 8. Peter Senge, The Fifth Discipline: The Art and Practice of the Learning Organization (New York: Doubleday, 1990). Also The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization (New York: Doubleday, 1994).
  9. 9. An excellent reference on the topic of high‐performance teams is Peter R. Scholtes, Brian L. Joiner, and Barbara J. Streibel, The Team Handbook (Madison, WI: Oriel Inc., 1996).

CHAPTER 20

  1. 1. Peter F. Drucker, “Management's New Paradigms,” Forbes, October 5, 1998, pp. 152–177.

CHAPTER 22

  1. 1. Barry W. Boehm, Software Engineering Economics (Englewood Cliffs, NJ: Prentice‐Hall, 1981).
  2. 2. International Institute of Business Analysts (IIBA), A Guide to the Business Analysis Body of Knowledge (Toronto, Ontario, Canada: IIBA, 2015), p. 15.

CHAPTER 23

  1. 1. Philip B. Crosby, Quality Is Free (New York: McGraw‐Hill, 1979).
  2. 2. Atul Gawande, The Checklist Manifesto: How to Get Things Right (New York: Picador, 2009), pp. 37–44.
  3. 3. ISO 9000:2015: Quality management systems — Fundamentals and Vocabulary, International Organization for Standardization, Geneva, Switzerland, www.ISO.org.
  4. 4. W. Edwards Deming, Out of the Crisis, https://deming.org/quotes/2565.
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