References

Introduction

  1. Montini, L. (2014). Then and now: how long it takes to get to a $1 billion valuation (infographic). Inc. Magazine (October). https://www.inc.com/laura-montini/infographic/how-long-it-takes-to-get-to-a-1-billion-valuation.html#:~:text=Many%20of%20today's%20startups%20just,he%20started%20the%20company%201913 (accessed 19 March 2022).
  2. Vincent, J. (2021). Amazon is opening a hair salon in London to trial new technology. The Verve (April). https://www.theverge.com/2021/4/20/22393476/amazon-salon-london-concept-store (accessed 19 March 2022).

Chapter 1

  1. Artificial Intelligence Index Report 2021 (2021). https://aiindex.stanford.edu/report/. https://aiindex.stanford.edu/wp-content/uploads/2022/03/2022-AI-Index-Report_Master.pdf.
  2. Digital 2022 Global Overview Report (2022). We are social and hootsuite (January). https://wearesocial.com/uk/blog/2022/01/digital-2022-another-year-of-bumper-growth-2/ (accessed 19 March 2022).
  3. Dormehl, L. (2022). Inside the U.K. lab that connects brains to quantum computers. digitaltrends.com (February). https://www.digitaltrends.com/computing/quantum-brain-network/ (accessed 19 March 2022).
  4. Galindo, L., Perset, K., and Sheeka, F. (2021). An overview of national AI strategies and policies. Committee on Digital Economy Policy (CDEP), OEDC Publications.
  5. Hajro, N., Hjartar, K., Jenkins, P., and Vieira, B. (2021). What's next for digital consumers? McKinsey Digital (May). https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/whats-next-for-digital-consumers (accessed 26 March 2022).
  6. Jennifer (2020). What is the low touch economy? Board of Innovation (April). https://www.boardofinnovation.com/blog/what-is-the-low-touch-economy/ (accessed 20 March 2022).
  7. Kantar BrandZ™ (2021). Top 100 Most Valuable Global Brands Report 2021. https://www.kantar.com/en-cn/campaigns/20.
  8. McKinsey Global Survey of Executives (2020). How Covid-19 has pushed companies over the technology tipping point – and transformed business forever (October). https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/how-covid-19-has-pushed-companies-over-the-technology-tipping-point-and-transformed-business-forever#:~:text=their%20companies%20have%20accelerated%20the,by%20a%20shocking%20seven%20years (accessed 26 March 2022).
  9. Montini, L. (2014) Then and now: how long it takes to get to a $1 billion valuation (infographic). Inc. Magazine (October). https://www.inc.com/laura-montini/infographic/how-long-it-takes-to-get-to-a-1-billion-valuation.html#:~:text=Many%20of%20today's%20startups%20just,he%20started%20the%20company%201913 (accessed 19 March 2022).
  10. Vailshery, L. S. (2022). Voice recognition market size worldwide in 2020 and 2026 (in billion U.S. dollars). Statista.com. https://www.statista.com/statistics/1133875/global-voice-recognition-market-size/ (accessed 19 March 2022).
  11. Vincent, J. (2021). Amazon is opening a hair salon in London to trial new technology. The Verve (April). https://www.theverge.com/2021/4/20/22393476/amazon-salon-london-concept-store (accessed 19 March 2022).

Chapter 2

  1. Bray, P. (2020). The importance of people in executing digital transformation. Technology Magazine (17 May). https://technologymagazine.com/cloud-and-cybersecurity/importance-people-executing-digital-transformation (accessed 26 October 2021).
  2. CNBC (2022). Roughly 47 million people quit their jobs last year: “All of this is uncharted territory.” https://www.cnbc.com/2022/02/01/roughly-47-million-people-quit-their-job-last-year.html.
  3. Cook, I. (2021). Who is driving the great resignation? Harvard Business Review (15 September).
  4. Deloitte Global Human Capital Trends (2017). Rewriting the Rules for the Digital Age. Deloitte University Press.
  5. Gartner (2022). Worried about employee turnover? Ask these 6 questions to size your risk. https://www.gartner.com/en/articles/worried-about-employee-turnover-ask-these-6-questions-to-size-your-risk.
  6. Gomez, K. (2018). Welcome to Generation Z. Deloitte.
  7. Hancock, B. and Schaninger, B. (2022). Back and forth: Covid-19's impact on business in 2021 – and today. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/back-and-forth-covid-19s-impact-on-business-in-2021-and-today (accessed 23 February 2022).
  8. International Data Corporation (IDC) (2021). New IDC spending guide shows continued growth for digital transformation as organizations focus on strategic priorities (November).
  9. Ismail, S. (2014). Exponential Organizations. Singularity University.
  10. McGowan, H. and Shipley, C. (2020). The Adaptation Advantage. Wiley.
  11. McGrath, R.G. (2019). The pace of technology adoption is speeding up. https://hbr.org/2013/11/the-pace-of-technology-adoption-is-speeding-up (accessed 9 November 2021).
  12. McKinsey & Company (2020). How Covid-19 has pushed companies over the technology tipping point – and transformed business forever (October). https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/how-covid-19-has-pushed-companies-over-the-technology-tipping-point-and-transformed-business-forever (accessed 26 October 2021).
  13. McKinsey Global Institute (2016). Independent work: choice, necessity, and the gig economy. Gig Economy Data Hub (October).
  14. Mastercard Thought Leadership (2020). Fueling the global gig economy: how real-time, card-based disbursements can support a changing workforce (August).
  15. MIT News (2021). MIT Professor Claude Shannon dies; was founder of digital communications. https://news.mit.edu/2001/shannon#:~:text=CAMBRIDGE%2C%20Mass.,He%20was%2084%20years%20old.
  16. Moussa, M., Newberry, D., and Urban, G. (2021). The Culture Puzzle. Berrett-Koehler Publishers.
  17. Saldanha, T. (2019). Why Digital Transformations Fail. Berrett-Koehler Publishers.
  18. SalesForce (2020). State of the Connected Customer (4th edition). https://www.salesforce.com/resources/research-reports/state-of-the-connected-customer/ (accessed 1 February 2022).
  19. Shannon, C. E. (1948). A mathematical theory of communication. The Bell System Technical Journal 27(3): 379–423.
  20. Smet, A.D. and Schaninger, B. (2021). From the great attrition to the great adaptation. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/from-the-great-attrition-to-the-great-adaptation (accessed 23 February 2022).
  21. Tappe, A. (2022). A record number of Americans quit their jobs in 2021. CNN Business (February).
  22. Unitonomy (2022). How to start to change organizational culture. https://unitonomy.com/how-to-start-to-change-your-organizational-culture/ (accessed 26 October 2021).
  23. Upwork (2013). Millennials and the future of work. http://workplaceintelligence.com/millennials-future-work-study/ (accessed 9 November 2021).
  24. Warr, A., What makes a good digital transformation? (2021). https://www.bcs.org/articles-opinion-and-research/what-makes-a-good-digital-transformation/ (accessed 30 October 2021).
  25. Westerman, G., Bonnet, D., and McAfee, A. (2014). Leading Digital. Turning Technology into Business Transformation. Harvard Business Review Press.
  26. Wiles, J. (2021). Great resignation or not, money won't fix all your talent problems (9 December). https://www.gartner.com/en/articles/great-resignation-or-not-money-won-t-fix-all-your-talent-problems (accessed 25 June 2022).

Chapter 3

  1. Adobe Team Life (2021). Adobe named a world's best workplace for sixth year in a row (October). https://blog.adobe.com/en/publish/2021/10/19/fortune-worlds-best-workplace-sixth-year (accessed 26 February 2022).
  2. Clarke, L. (2017). Insights into Adobe's award winning company culture. https://inside.6q.io/adobes-award-winning-company-culture/#:~:text=Since%20Adobe's%20establishment%2C%20their%20worldwide,offering%20staff%20huge%20company%20perks (accessed 18 November 2021).
  3. Conley, C. (2017). PEAK: How Great Companies Get Their Mojo from Maslow. Wiley.
  4. ERT Editor (2021). Haier – the number 1 global major appliance brand for 12 years running. www.ertonline.co.uk.
  5. Fischer, W. (2022). Zhang Ruimin's vision of leadership for the future. IMD (9 February).
  6. Forrester Consulting Thought Leadership (Commissioned by Adobe) (2018). The business impact of investing in experience. https://business.adobe.com/content/dam/dx/us/en/solutions/industries/manufacturing/pdfs/adobe-impact-of-cx-spotlight-manufacturing.pdf (accessed 25 June 2022).
  7. Forbes (2021). How Adobe is leading with compassion and reimagining marketing for the post-pandemic future. https://www.forbes.com/sites/adobe/2021/11/01/how-adobe-is-leading-with-compassion-and-reimagining-marketing-for-the-post-pandemic-future/?sh=3233056d2c9e (accessed 18 November 2021).
  8. Haier.com (2021). Haier originates new mechanism for ecosystem enterprise succession. Haier.com (5 November). https://www.linkedin.com/company/haier/.
  9. Hamel, G. and Zanini, M. (2018). The end of bureaucracy. Harvard Business Review (1 November).
  10. Hemerling, J., Kilmann, J., Danoesastro, M. et al. (2018). It's Not a Digital Transformation Without a Digital Culture. Boston Consulting Group.
  11. Ismail, S., Malone, M.S., and Van Geest, Y. (2014). Exponential Organizations. Diversion Publishing Corp.
  12. Ismail, S., Palao, F., and Lapierre, M. (2019). Exponential Transformation: Evolve Your Organization (and Change the World) With a 10-Week ExO Sprint. Wiley.
  13. Jordan, J. and Orlick, A.L. (2019). Developing people in a time of digital disruption. https://www.imd.org/research-knowledge/articles/Developing-people-in-a-time-of-digital-disruption/.
  14. Lu, G. and Mu, D. (2020). Haier's adaptive strategy wins in the face of Covid-19 challenges. Forrester Blog (15 June).
  15. Moussa, M., Newberry, D., and Urban G. (2021). The Culture Puzzle. Berrett-Koehler Publishers.
  16. Neelima (2015). Haier Is Disrupting Itself – Before Someone Else Does. CKGCB Knowledge.
  17. Rowles, D. and Brown, T. (2017). Building Digital Culture. Kogan Page.
  18. Ruimin, Z. (2007). Raising Haier. Harvard Business Review (1 February).
  19. Sengupta, J. (2017). The digital reinvention of an Asian bank. McKinsey Quarterly (20 March).
  20. Stackpole, T. (2021). Inside IKEA's digital transformation. Harvard Business Review (4 June).
  21. Sundararajan. A. (2014). What Airbnb gets about culture that Uber doesn't. Harvard Business Review (27 November). https://hbr.org/2014/11/what-airbnb-gets-about-culture-that-uber-doesnt (accessed 15 November 2021).
  22. Tuff, G. and Goldbach, S. (2018). Detonate: Why – And How – Corporations Must Blow Up Best Practices (And Bring A Beginner's Mind) To Survive. Wiley.
  23. Wagner, R. and Harter, J.K. (2006). 12: The Elements of Great, Gallup Press.
  24. World Economic Forum (2021). Digital Culture: The Driving Force of Digital Transformation (June). https://www.weforum.org/reports/digital-culture-the-driving-force-of-digital-transformation (accessed 23 November 2021).
  25. Zappos Culture Book (2022). https://www.zapposinsights.com/culture-book/digital-version (accessed 18 November 2021).

Chapter 4

  1. Civita, M.D. (2020). Why purpose-driven organizations matter in our world today. https://www.forbes.com/sites/forbescoachescouncil/2020/02/18/why-purpose-driven-organizations-matter-in-our-world-today/?sh=55c5a0d8bff8 (accessed 6 December 2021).
  2. Development Dimensions International, Inc. (2018). The Conference Board, Inc. and EYGM Limited, Global Leadership Forecast 2018.
  3. Domo, Inc., Data never sleeps 9.0. https://www.domo.com/blog/what-data-never-sleeps-9-0-proves-about-the-pandemic/ (accessed 6 December 2021).
  4. Ismail, S. (2014). Exponential Transformation. Wiley.
  5. Ismail, S., Palao, F., and Lapierre, M. (2019). Exponential Transformation: Evolve Your Organization (and Change the World) With a 10-Week ExO Sprint. Wiley.
  6. LaClair, J.A. and Rao, R.P. (2002). Helping employees embrace change. McKinsey Quarterly (1 November).
  7. Ludema, J. and Johnson, A. (2018). Gravity Payment's Dan Price on how he measures success after his $70k experiment. Forbes.com.
  8. McInnis, K.J. (2020). Strategists have forgotten the power of stories. https://foreignpolicy.com/2020/05/19/national-security-policymaking-mythos-logos-strategy/ (accessed 29 October 2021).
  9. Monarth, H. (2010). Executive Presence: The Art of Commanding Respect Like a CEO. McGraw-Hill.
  10. Nadella, S. (2020). Coming together to combat Covid-19. https://www.linkedin.com/pulse/coming-together-combat-covid-19-satya-nadella/ (accessed 19 February 2021).
  11. Nieto-Rodriguez, A. and Evrard, D. (2004). Boosting Business Performance through Programme and Project Management. PricewaterhouseCoopers.
  12. O'Brien, D., Main, A., Kounkel, S., and Stephan, A.R. (2019). Purpose is everything: how brands that authentically lead with purpose are changing the nature of business today. Deloitte Insights (October).
  13. Pink, D. (2011). Drive: The Surprising Truth About What Motivates Us. Riverhead Books.
  14. PricewaterhouseCoopers (2016). Putting Purpose To Work: A Study of Purpose in the Workplace (June).
  15. Quinn, R.E. and Thakor, A.V. (2018). Creating a purpose-driven organization. Harvard Business Review (July–August).
  16. Rozen, M. (2021). How agility, empathy, and purpose steered Mastercard during a pandemic. https://business.adobe.com/blog/the-latest/agility-empathy-purpose-steered-mastercard-during-pandemic (accessed 19 February 2021).
  17. Sinek, S. (2009). Start with Why: How Great Leaders Inspire Everyone to Take Action. Penguin.
  18. Uniotomy (2020). How to start to change organizational culture. https://unitonomy.com/how-to-start-to-change-your-organizational-culture/ (accessed 30 October 2021).

Chapter 5

  1. Campbell, A., Gutierrez, M., and Lancelott, M. (2017). Operating Model Canvas. Van Haren Publishing.
  2. Chakraborty, S., Charanya, T., de Laubier, R., and Mahesh, A. (2020). The Evolving State of Digital Transformation. Boston Consulting Group.
  3. De Jong, M. and van Dijk, M. (2015). Disrupting Beliefs: A New Approach to Business-Model Innovation. McKinsey.
  4. Fischer, B. (2021). GE, Toshiba, J&J: reorganizing is not transformation. Forbes (November). https://www.forbes.com/sites/billfischer/2021/11/21/ge-toshiba-jj-reorganizing-is-not-transformation/?sh=51a089851609 (accessed 3 December 2021).
  5. Fisk, P. (2015). Gamechangers: Are You Ready to Change the World? Creating Innovative Strategies for Business and Brands. Wiley.
  6. Ismail, S. (2014). Exponential Transformation. Wiley.
  7. Johnson & Johnson Press Release (2021). Johnson & Johnson announces plans to accelerate innovation, serve patients and consumers, and unlock value through intent to separate consumer health business (November 12). https://www.jnj.com/johnson-johnson-announces-plans-to-accelerate-innovation-serve-patients-and-consumers-and-unlock-value-through-intent-to-separate-consumer-health-business (accessed 3 December 2021).
  8. Kering Group. https://www.kering.com/en/finance/ (accessed 4 February 2022).
  9. Lego Ideas. https://ideas.lego.com/.
  10. PricewaterhouseCoopers (2021). Global Consumer Insights Pulse Survey (December). https://www.pwc.com/gx/en/industries/consumer-markets/consumer-insights-survey.html (accessed 5 February 2022).
  11. Rangen, C. (2020). Building The Transformational Company: A CEO Handbook. www.strategytools.io/reports (accessed 3 December 2021).
  12. Salesforce (2020). State of the Connected Customer. https://www.salesforce.com/resources/research-reports/state-of-the-connected-customer/ (accessed 5 February 2022).
  13. Statista (2021). Global revenue of the Kering Group from 2012 to 2020, by brand (November 2021). https://www.statista.com/statistics/267476/global-revenue-of-the-kering-group-by-brand/ (accessed 5 February 2022).
  14. Westerman, G., Bonnet, D., and McAfee, A. (2014). Leading Digital. Turning Technology into Business Transformation. Harvard Business Review Press.
  15. Zhang, Y. (2021). What can luxury brands learn from Gucci's digital strategy? https://hapticmedia.com/blog/what-can-luxury-brands-learn-from-guccis-digital-strategy/ (accessed 5 February 2022).

Chapter 6

  1. Ashkenas, R. and Matta, N. (2021). How to scale a successful pilot project. Harvard Business Review (January).
  2. Drucker, P. (2002). The discipline of innovation. Harvard Business Review (August).
  3. Highsmith, J.R., Luu, L., and Robinson, D. (2019). EDGE: Value-Driven Digital Transformation. Addison-Wesley Professional.
  4. Himowicz, N., The next big thing entrepreneurs and corporate innovators need to consider. https://www.strategyzer.com/blog/the-next-big-thing-entrepreneurs-and-corporate-innovators-need-to-consider?hs_preview=apprcbff-63511217965&utm_content=192806540&utm_medium=social&utm_source=linkedin&hss_channel=lcp-3029520 (accessed 1 February 2022).
  5. Ismail, S. (2014). Exponential Transformation. Wiley.
  6. Kaplan, S. (2021). Why “painstorming” is the new brainstorming. Inc. Magazine (August). https://www.inc.com/soren-kaplan/why-painstorming-is-new-brainstorming.html (accessed 6 December 2021).
  7. Lankhorst, M. and Matthijssen, P. (2020). The Adaptive Enterprise: Thriving in an Era of Change. BiZZdesign.
  8. McKinsey Survey (2021). The new digital edge: Rethinking strategy for the postpandemic era (May). https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-new-digital-edge-rethinking-strategy-for-the-postpandemic-era (accessed 6 December 2021).
  9. Rangen, C., www.Strategytools.io.
  10. Ryan, K.J. (2016). 4 things futurist Alvin Toffler predicted about work back in 1970. Inc. Magazine (July). https://www.inc.com/kevin-j-ryan/4-things-futurist-alvin-toffler-predicted-about-work-in-1970.html (accessed 6 December 2021).
  11. Stoop, J., Staffhorset, S., Bekker, R., and Hobma, T. (2016). The Business Transformation Framework: To Get from Strategy to Execution. Van Haren Publishing.

Chapter 7

  1. Anthony, S.D., Gilbert, C.G., and Johnson, M.W. (2017). Dual Transformation: How to Reposition Today's Business While Creating the Future. Harvard Business Review Press.
  2. Benzell, S., Hersh, J.S., Alstyne, M.W.V., and Lagarda, G. (2021). How APIs Create Growth by Inverting the Firm. SSRN eLibrary.
  3. Bezos, J. (1997). Amazon Investor Letter. https://www.sec.gov/Archives/edgar/data/1018724/000119312518121161/d456916dex991.htm (accessed 19 January 2022).
  4. Bucy, M., Schaninger, B., and VanAkin, K. (2021). Losing from day one: why even successful transformations fall short. McKinsey & Company (December).
  5. Carucci, R. (2021). How leaders get in the way of organizational change. Harvard Business Review (April).
  6. Drucker Institute (2019). 2019 Drucker Institute company ranking. https://www.drucker.institute/2019-drucker-institute-company-ranking/ (accessed 19 January 2022).
  7. Haas, S., Quinn, B., and Baskin, J. (2019). Inside Strategy Room Podcast – How to move fast: innovation at speed and scale. https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/inside-the-strategy-room-podcast (accessed 25 June 2022).
  8. Locke, C. (2019). How to balance business transformation with business as usual. https://www.managementtoday.co.uk/balance-business-transformation-business-usual/innovation/article/1668234 (accessed 19 January 2022).
  9. McKinsey & Company (2019). Decision making in the age of urgency. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/decision-making-in-the-age-of-urgency (accessed 19 January 2022).
  10. Miller, K. (2020). 5 critical steps in the change management process. Harvard Business Review (March).
  11. Musselwhite, C. and Plouffe, T. (2010). Four ways to know whether you are ready for change. Harvard Business Review (2 June). https://hbr.org/2010/06/four-ways-to-know-whether-you (accessed 16 January 2022).
  12. Newman, D. (2017). How to capitalize on your digital ecosystem. https://futurumresearch.com/how-to-capitalize-on-your-digital-ecosystem/ (accessed 19 January 2022).
  13. Taneja, Y. (2021). Why did Kodak fail? | Kodak bankruptcy case study. https://startuptalky.com/kodak-bankruptcy-case-study/#:~:text=Kodak%20was%20the%20most%20dominant,photography%20and%20videography%2C%20go%20bankrupt%3F (accessed 19 January 2022).
  14. Van Alstyne, M.W. and Parker, G.G. (2021). Digital transformation changes how companies create value. Harvard Business Review (December).
  15. Weber, L. (2021). How Jeff Bezos has run Amazon, from meetings to managing. https://www.wsj.com/articles/how-jeff-bezos-has-run-amazon-from-meetings-to-managing-11612314552#:~:text=Most%20meetings%20are%20pointless.&text=Bezos%20is%20well%2Dknown%20for,a%20meeting%20by%20everyone%20present (accessed 19 January 2022).

Chapter 8

  1. ARtillery Intelligence (2021). VR Global Revenue Forecast, 2020–2025 (June).
  2. Bitkraft (2021). Reality check: perspectives on extended reality (AR, MR, VR) (October). https://www.bitkraft.vc/reality-check/ (accessed 4 March 2022).
  3. Bloomberg (2021). Investing in the metaverse (July). https://www.bloomberg.com/news/videos/2021-07-01/investing-in-the-metaverse-video (accessed 4 March 2022).
  4. Bornet, P. (2021). How will intelligent automation impact employment? Forbes.com (November).
  5. Bornet, P., Barkin, I., and Wirtz, J. (2021). Intelligent Automation: Welcome to the World of Hyperautomation. World Scientific Publishing.
  6. Craw, K. (2021). Atlas of AI. Yale University Press.
  7. Diamandis, P. and Kotler, S. (2016). The Six Ds of Exponential Organizations. Singularity Education Group.
  8. DHL Trend Research (2016). 3D printing and the future of supply chains.
  9. Dilmegani, C. (2022). Bias in AI: what it is, types, examples & 6 ways to fix it in 2022. AIMultiple (February).
  10. Edwards, D. (2022). Global industrial robot density in manufacturing sector doubles over 2021 (February) www.roboticsandautomationnews.com.
  11. Gartner (2022). Gartner Top Strategic Technology Trends for 2022. https://www.gartner.com/en/information-technology/insights/top-technology-trends (accessed 25 June 2022).
  12. Google Learning Team (2022). What is artificial intelligence? How does AI work, types and future of it? https://www.mygreatlearning.com/blog/what-is-artificial-intelligence/ (accessed 4 March 2022).
  13. IFR International Federation of Robotics (2021). World Robot Report 2021.
  14. International Data Corporation (IDC) (2022). IDC forecasts companies to increase spend on AI solutions by 19.6% in 2022 (February).
  15. International Data Corporation (IDC) (2022). Worldwide spending on blockchain solutions from 2017 to 2024 (January).
  16. Lardi, K. (2021). Understanding the value of artificial intelligence solutions in your business. Forbes.com (January).
  17. Launchbury, J. (2016). A DARPA Perspective on Artificial Intelligence. The Defence Advanced Research Projects Agency (DARPA).
  18. Lee, K.-F. (2021). AI 2041: Ten Visions for Our Future. Currency Publishing (Random House).
  19. Luidmila, N. (2021). Social VR Lifestyle Survey 2021 (October).
  20. McCarthy, J. (2004). What is Artificial Intelligence? Stanford University, CA.
  21. Moioli, F. (2022). How to become an AI-driven company today. Forbes.com (March).
  22. Nunes, A. (2021). Automation doesn't just create or destroy jobs – it transforms them. Harvard Business Review (November).
  23. Research and Markets, Robotic Process Automation Market Research Report – Global Industry Analysis and Growth Forecast to 2030, November 2021. https://www.researchandmarkets.com/reports/5184615/robotic-process-automation-market-research=report.
  24. Srivastav, S. (2020). Artificial intelligence, machine learning, and deep learning. What's the real difference? https://medium.com/swlh/artificial-intelligence-machine-learning-and-deep-learning-whats-the-real-difference-94fe7e528097 (accessed 4 March 2022).
  25. The European Union Blockchain Observatory & Forum (2020). Convergence of blockchain, AI and IoT (April).
  26. Turing, A.M. (1950). Computing machinery and intelligence. Mind 59: 433–460.
  27. Vigros, A. et al. (2021). XR and its potential in Europe. Ecorys (April).
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