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by Jeff Brooks
The Money-Raising Nonprofit Brand: Motivating Donors to Give, Give Happily, and Keep on Giving
Cover
Title Page
Copyright
Acknowledgments
About the Author
Introduction: How This Book Can Transform Your Fundraising
Part One: The Money-Losing Nonprofit Brand: How Branding Often Goes Wrong for Nonprofit Organizations
Chapter One: How and Why Commercial-Style Branding Can Torpedo Your Organization
Why the New Brand Didn't Work
How Commercial Branding Works
Summary
Chapter Two: Branding in the Real World
There Is a Better Way to Brand
Chapter Three: What Branding Work Can Do to Fundraising Revenue
If You Change Your Logo
If You Change Your Graphic Standards
If You Change Your Copy Standards
If You Change Your Organization's Name
If You Change Your Cause Identification
Chapter Four: We're Being Brandjacked: A Guide to Survival
Brandjacking Warning Sign 1: The New Brand Is Not Aimed at Your Donors
Brandjacking Warning Sign 2: The New Brand Requires You to Abandon Your Donors
Brandjacking Warning Sign 3: The Work Is Not Grounded in Donor Behavior
Brandjacking Warning Sign 4: The New Brand Describes Your Cause in a Symbolic Way
Brandjacking Warning Sign 5: The New Brand Requires Absolute Consistency
Brandjacking Warning Sign 6: The New Brand Is Design—and Little Else
Chapter Five: Why Branding Matters, and Why It Makes No Difference
Aunt Edna
Part Two: Your Call to Action: How Your Cause Connects with Donors and Brings Your Brand into Their Lives
Chapter Six: The Seven Elements of a Fundraising Offer
Element 1: A Problem
Element 2: A Solution
Element 3: Cost
Element 4: Urgency
Element 5: Donor Context
Element 6: Donor Benefits
Element 7: Emotion
Chapter Seven: Your Fundraising Offer from the Inside Out
A Fundraising Offer Is Specific
A Fundraising Offer Is Believable
A Fundraising Offer Is Bite-Sized for Donors and Flexible
A Fundraising Offer Has a Sense of Leverage
A Fundraising Offer Is Defensible
Chapter Eight: Great Fundraising Offers in the Real World
Child Sponsorship
Sponsorship Lite
Food Bank Leverage Offer
Shipping
Matching Funds
Catalog
Part Three: Your Fundraising Icon: The Image that Reminds Donors Why They Give to You
Chapter Nine: The Visual Foundation of Your Brand
Your Icon Has a Clear Focal Point
Your Icon Is a Person
Your Icon Is Focused on the Face
Your Icon Is One Person, Not a Group
Your Icon Is a Picture of Unmet Need
Your Icon Is a Photo, Not an Illustration
How I Lost My Perspective and Got It Back Again
Chapter Ten: How to Find and Refine Your Fundraising Icon
Step 1: Find a Hypothesis
Step 2: Put Aside Your Preferences and Winnow
Step 3: Use Direct-Response Testing
Part Four: The Donor-Focused Nonprofit: How to Become Your Donors' Favorite Cause
Chapter Eleven: Leprosy or Hansen's Disease? What Donors Need to Know
Five Ways Nonprofits Drive Away Their Donors
Chapter Twelve: Communicating as if Donors Mattered
Donor-Focused Stories
Reporting Back: Set Yourself Apart
Donor Control Over Communication
Appropriate Design
How to Measure Donor Communication
Chapter Thirteen: The Structure of a Donor-Focused Nonprofit
A Well-Run Nonprofit Is Aligned around Fundraising Goals
A Well-Run Nonprofit Is Not Run by Committees
A Well-Run Nonprofit Doesn't Have a Marketing Department
A Well-Run Nonprofit Has a Plan for Every Donor
A Well-Run Nonprofit Has Its Donor Data Act Together
A Well-Run Nonprofit Is Donor Connected
Chapter Fourteen: The Culture of the Donor-Focused Organization
A Donor-Focused Nonprofit Is Investment Oriented
A Donor-Focused Nonprofit Has a Fact-Based Culture
A Donor-Focused Nonprofit Doesn't Treat All Donors the Same
A Donor-Focused Nonprofit Has a Culture of Thankfulness
A Donor-Focused Nonprofit Sees Fundraising as Part of Its Mission
Appendix A: The Donor Bill of Rights and the Money-Raising Brand
Appendix B: Suggested Reading for Fundraisers
Index
End User License Agreement
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The Money-Raising Nonprofit Brand
Motivating Donors to Give, Give Happily, and Keep on Giving
Jeff Brooks
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