ENDNOTES
Chapter One
1. Peter F. Drucker, The Changing World of the Executive (New York: Harper & Row, 1982), p. 245.
2. Peter F. Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper & Row, 1973), p. 367.
3. Drucker, Changing World, p. 245.
4. Ibid.
5. Peter F. Drucker and Joseph A. Maciariello, The Daily Drucker (New York: Harper Business, 2004), p. 126.
6. Ibid.
7. Ibid.
8. Ibid., pp. 248–54.
9. N. S. Gill, “Is ‘First Do No Harm’ from the Hippocratic Oath? Myth vs. Fact,” About.com, accessed January 23, 2013, http://ancienthistory.about.com/od/greekmedicine/f/HippocraticOath.htm.
10. Peter F. Drucker, Management Challenges for the 21st Century (New York: Harper Business, 1999), pp. 175–76.
Chapter Two
1. Ralph L. Sheets, “Frank L. Schmidt, PhD,” Gallup, accessed January 21, 2014, http://www.gallup.com/corporate/22657/Frank-Schmidt-PhD.aspx.
2. Peter F. Drucker, The Practice of Management (New York: Harper & Brothers, 1954), pp. 302–303.
3. Ibid., p. 304.
4. Charles Garfield, Peak Performers: The New Heroes of American Business (New York: Avon, 1986), p. 26.
5. Drucker, Practice of Management, p. 305.
6. Ibid., pp. 306–307.
Chapter Three
1. This chapter is adapted from my “Leadership Laws: It Was Drucker's Favorite Book,” Leadership Excellence, January 16, 2009. [A shorter version of this article, “Peter Drucker's Favorite Leadership Book,” appeared in my column Lessons from Peter Drucker, Human Resources, IQ and their affiliates, http://www.humanresourcesiq.com/drucker-on-management/columns/peter-drucker-s-favorite-leadership-bo and my Drucker on Leadership (San Francisco: Jossey-Bass, 2010), pp. 121–31.]
2. Peter F. Drucker, The Practice of Management (New York: Harper & Brothers, 1954), p. 194.
3. Ibid.
4. Xenophon, The Persian Expedition, trans. Rex Warner (Baltimore: Penguin, 1949), p. 99.
5. Ibid., p. 103.
6. Ibid., p. 124.
7. Ibid., p. 108.
8. Xenophon, The Education of Cyrus, trans. Wayne Ambler (Ithaca, NY: Cornell University Press, 2001), pp. 52–53.
Chapter Four
1. “The Seven Deadly Sins,” White Stone Journal.com, June 18, 1996, with update March 20, 2008, accessed January 25, 2012, http://www.whitestonejournal.com/seven_deadly_sins.
2. Kitta MacPherson, “Petraeus Challenges Seniors to Pursue Life of Public Service,” News at Princeton, May 31, 2009, accessed March 5, 2013, http://www.princeton.edu/main/news/archive/S24/38/10A46.
3. Randy “Duke” Cunningham, media release statement, O'Melveny & Myers LLP, November 28, 2005, accessed January 25, 2012, http://www.signonsandiego.com/news/politics/cunningham/images/051128cunningham_resign.pdf.
4. Peter F. Drucker, “The American CEO,” Wall Street Journal, December 30, 2004, accessed June 2, 2008, http://online.wsj.com/article/SB113207479262897747.html.
5. Kenneth Blanchard and Spencer Johnson, The One-Minute Manager (New York: William Morrow, 1982), p. 53.
6. Jeanne Sahadi, “CEO Pay,” CNN: Money, accessed January 25, 2013, http://money.cnn.com/2005/08/26/news/economy/ceo_pay.
7. John A. Byrne, “The Man Who Invented Management,” BusinessWeek, November 28, 2005, accessed January 25, 2013, http://businessweek.com/magazine/content/05_48/b3961001.htm.
Chapter Five
1. Peter F. Drucker, “Managing the Increasing Complexity of Large Organizations,” in The Drucker Lectures, edited by Rick Wartzman (New York: McGraw-Hill, 2010), p. 87.
Chapter Six
1. Max DePree, Leadership Is an Art (New York: Dell, 1989).
2. James MacGregor Burns, as quoted in Leadership by William Safire and Leonard Safir (New York: Simon & Schuster, 1990), p. 202.
3. Connie Podesta and Jean Gatz, How to Be the Person Successful Companies Fight to Keep (New York: Simon & Schuster, 1997), p. 184.
4. Bob Nelson, 1501 Ways to Reward Employees (New York: Workman, 2012).
Chapter Eight
1. James MacGregor Burns, as quoted in Leadership by William Safire and Leonard Safir (New York: Simon & Schuster, 1990), p. 4.
2. Ibid., p. 244.
3. Peter F. Drucker, Management, Tasks, Responsibilities, Practices (New York: Harper & Row, 1973), p. 232.
4. “Douglas McGregor,” Yale University Library database, accessed March 5, 2013, http://yufind.library.yale.edu/yufind/Author/Home?author=McGregor,%20Douglas.
5. Peter F. Drucker, The Practice of Management (New York: Harper & Brothers, 1954), p. 159. See also William A. Cohen, Drucker on Leadership (San Francisco: Jossey-Bass, 2010), pp. 121–31.
6. FM-6-0 Mission Command: Command and Control of Army Forces (Washington, DC: U.S. Government Printing Office, 2003), accessed March 5, 2013, http://www.globalsecurity.org/military/library/policy/army/fm/6-0/chap1.htm.
Chapter Nine
1. “Immaculate Conception,” Catholic Encyclopedia, accessed January 29, 2013, http://www.newadvent.org/cathen/07674d.htm.
2. Jerry Knight, “Tylenol's Maker Shows How to Respond to Crisis,” Washington Post, October 11, 1982; also referenced in Tamara Kaplan, “The Tylenol Crisis,” accessed January 29, 2013, http://www.aerobiologicalengineering.com/wxk116/TylenolMurders/crisis.html.
Chapter Ten
1. Eric Basu, “Doing the Right Thing—When People Are Watching, but Don't Care,” Forbes, April 23, 2012, accessed January 30, 2013, http://www.forbes.com/sites/ericbasu/2012/04/23/doing-the-right-thing-when-people-are-watching-but-dont-care.
Chapter Eleven
1. “Failure to Success Stories,” Want to Know.Info, accessed March 6, 2013, http://www.wanttoknow.info/060520inspirationalstories.
2. Peter Hart, “From Gallipoli to D-Day,” BBC History, accessed January 31, 2013, http://www.bbc.co.uk/history/worldwars/wwtwo/gallipoli_dday_01.shtml.
Chapter Thirteen
1. “The Drucker Perspective,” editorial, PEX ProcessExcellence Network, September 19, 2011, accessed February 2, 2013, http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/columns/the-secret-to-achieving-more-with-less-increasin.
2. Peter F. Drucker, “Really Reinventing Government,” Atlantic Monthly, February 1995, accessed February 2, 2013, http://www.theatlantic.com/past/politics/polibig/reallyre.htm.
Chapter Fifteen
1. “Primum non Nocere,” Wesley's Medical Page, accessed February 3, 2013, http://www.eastridges.com/wesley/primum.html.
2. “Enron Scandal at a Glance,” BBC News World Edition, August 22, 2002, accessed February 5, 2013, http://news.bbc.co.uk/2/hi/business/1780075.stm.
3. Vlasenko, Polina, “How Did We Get into This Mess? The Origins of the Housing Crisis,” American Institute for Economic Research, September 21, 2008, accessed January 1, 2009, http://www.aier.org/research/commentaries/554-how-did-we-get-into-this-mess-the-origins-of-the-housing-crisis.
4. “The Fuel That Fed the Subprime Meltdown,” Investopedia, February 6, 2009, accessed February 5, 2013, http://www.investopedia.com/articles/07/subprime-overview.asp#axzz2K4WQMcaY.
5. “Subprime Mortgage Crisis,” Wikipedia entry, accessed February 3, 2013, http://en.wikipedia.org/wiki/Subprime_mortgage_crisis.
Chapter Seventeen
1. Peter F. Drucker, The Essential Drucker (New York: HarperCollins, 2001), p. 172.
2. Peter F. Drucker, Management Challenges for the 21st Century (New York: HarperCollins, 1999), p. 146.
3. Peter F. Drucker, Managing for the Future (New York: Truman Talley/ Dutton, 1992), p. 104.
Chapter Eighteen
1. Gwendolyn Vines Gettliffe, “How Were We Able to Navigate from the Earth to the Moon with Such Precision?” MIT Engineering: Ask an Engineer, accessed February 7, 2013, http://engineering.mit.edu/live/news/1909-how-were-we-able-to-navigate-from-the-earth-to-the.
2. Peter F. Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper & Row, 1973), p. 496.
3. Ibid.
4. “Hawthorne Effect,” Psychology Wiki, accessed March 10, 2013, http://psychology.wikia.com/wiki/Hawthorne_effect.
5. Jay Mathews and Peter Katel, “The Cost of Quality,” Newsweek, September 7, 1992, p. 48.
6. Drucker, Management: Tasks, p. 497.
Chapter Nineteen
1. Kimberly McCall, “Crash and Learn,” Entrepreneur.com, October 1, 2000, accessed February 9, 2013, http://www.entrepreneur.com/article/32078#.
2. “Zapmail and Satellite Systems: The Zapmail Project,” FedEx Legends, May 30, 2011, accessed February 9, 2013, http://www.fedexlegends.info/zapmail/zapmail.html.
3. “Zapmail,” Wikipedia, accessed February 9, 2013, http://en.wikipedia.org/wiki/Zapmail.
4. “The Expansion of Pre-K Education: The Right Solution at the Wrong Time?” New Jersey School Boards Association, accessed March 10, 2013, http://www.njsba.org/blog/?p=106.
Chapter Twenty
1. Doris Drucker, Invent Radium or I'll Pull Your Hair (Chicago: University of Chicago Press, 2004).
2. Peter F. Drucker, “The Information That Executives Truly Need,” Harvard Business Review 73 (January 1995), p. 54.
Chapter Twenty-One
1. John A. Byrne, “The Man Who Invented Management,” BusinessWeek, November 28, 2005, accessed February 12, 2013, http://businessweek.com/magazine/content/05_48/b3961001.htm.
Chapter Twenty-Two
1. Conversation with the author, Palm Springs, California, April 27, 1984.
2. Robert E. Wood, quoted in Strategy and Structure by A. D. Chandler Jr. (Cambridge, MA: MIT Press, 1962), p. 235.
3. Carol D. Leonnig and Joe Stephens, “Lawmakers Accuse Solyndra Execs of Ripping Off Taxpayers,” Washington Post Politics, accessed February 13, 2013, http://www.washingtonpost.com/blogs/2chambers/post/solyndra-executives-to-appear-before-house-committee-friday-morning/2011/09/22/gIQAF0vCqK_blog.html.
4. “Great Lessons from the Great Depression,” CPIFinancial.net, August 10, 2009, accessed February 13, 2013, http://www.cpifinancial.net/features/post/11273/great-lessons-from-the-great-depression.
5. “Successful Companies and Industries During the Great Depression,” Google Answers, accessed February 13, 2013, http://answers.google.com/answers/threadview?id=178334.
6. “P&G Sponsors Its First Daytime Serial,” Old Time.com, accessed February 13, 2013, http://www.old-time.com/commercials/1930%27s/OOMP.htm.
Chapter Twenty-Three
1. Peter F. Drucker, “Drucker on Management: The Five Deadly Business Sins,” Wall Street Journal, October 21, 1993, p. A18.
2. Ibid.
3. Peter F. Drucker, Managing for the Future (New York: Truman Talley/Dutton, 1992), pp. 251–52.
4. Ibid.
5. Drucker, “Drucker on Management.”
Chapter Twenty-Four
1. For a full discussion of these principles and their development, see William A. Cohen, The Art of the Strategist (New York: AMACOM, 2004), pp. 3–109.
2. “Langley Aerodrome,” Wikipedia, accessed March 16, 2013, http://en.wikipedia.org/wiki/Langley_Aerodrome.
Chapter Twenty-Five
1. Peter A. Drucker, Innovation and Entrepreneurship (New York: Harper & Row, 1985).
2. William A. Cohen, “The Entrepreneurial Drucker,” Business Forum 11 (Winter 1986), pp. 26–27.
3. “Starbucks,” Wikipedia, accessed February 15, 2013, http://en.wikipedia.org/wiki/Starbucks.
4. “Keurig,” Wikipedia, accessed February 15, 2013, http://en.wikipedia.org/wiki/Keurig.
5. Jane Marchiony Paretti, “The Man Who Invented the Ice Cream Cone,” Hudson Reporter.com, September 14, 2005, accessed February 15, 2013, http://www.hudsonreporter.com/view/full_story/2405732/article-The-man-who-invented-the-ice-cream-cone-Italo-Marchiony-created-the-dish-you-could-eat---and-he-created-it-in-Hoboken.
Chapter Twenty-Six
1. Peter F. Drucker, The Essential Drucker (New York: HarperCollins, 2001), p. 146.
2. Peter F. Drucker, Management Challenges for the 21st Century (New York: Harper Business, 1999), p. 87.
3. Kevin Eikenberry, “When Stressed….” Leadership and Learning, accessed June 9, 2013, http://blog.kevineikenberry.com/leadership/when-stressed.
4. Louis E. Grivettit, “Dialog: Recent Vietnam Stories Since the War,” accessed February 15, 2013, http://www.pbs.org/pov/stories/vietnam/bios/grivetti.html.
5. Peter F. Drucker, Managing the Non-Profit Organization (New York: HarperCollins, 1990), p. 100.
Chapter Twenty-Seven
1. Peter F. Drucker, Managing for the Future (New York: Truman Talley/Dutton, 1992), p. 251.
2. Ibid., p. 252.
3. Douglas MacArthur, Reminiscences (New York: McGraw-Hill, 1964), p. 70.
Chapter Twenty-Eight
1. Peter F. Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper & Row, 1973), p. 65.
2. Peter F. Drucker, The Essential Drucker (New York: Harper Business, 2001), p. 183.
3. Peter F. Drucker, Management Challenges for the 21st Century (New York: Harper Business, 1999), p. 115.
4. Ibid., p. 114.
Chapter Thirty
1. Thomas F. Mulligan and James Flanigan, “Prolific Father of Modern Management,” Los Angeles Times, November 12, 2005, p. A-1, accessed February 19, 2013, http://articles.latimes.com/2005/nov/12/business/fi-drucker12.
2. Robert Heller, “The Drucker Legacy,” Thinking Managers, accessed February 19, 2013, http://www.thinkingmanagers.com/management/drucker.
3. Peter F. Drucker, Managing for Results (New York: Harper & Row, 1964), pp. 143–46.
4. Peter F. Drucker, On the Profession of Management (Boston: Harvard Business Review Book, 1998), pp. 116–17.
5. Drucker, Managing for Results, p. 221.
6. “‘Neutron Jack’ Exits,” New York Times, September 9, 2001, accessed June 13, 2013, http://www.nytimes.com/2001/09/09/opinion/neutron-jack-exits.htm.
7. Peter F. Drucker, “Really Reinventing Government,” Atlantic Monthly, February 1995, accessed June 9, 2013, http://www.theatlantic.com/past/politics/polibig/reallyre.htm.
8. Peter F. Drucker, with Joseph Maciariello, Management, rev. ed. (New York: HarperCollins, 2008), pp. 163–66.
9. Drucker, Managing for Results, p. 143.
10. Ibid., p. 144.
11. Peter F. Drucker, Innovation and Entrepreneurship (New York: Harper & Row, 1985), p. 155.
12. Drucker and Maciariello, Management, p. 61.
13. Drucker, Managing for Results, pp. 144–45.
14. Peter F. Drucker, Management Challenges for the 21st Century (New York: Harper Business, 1999), pp. 74–76.
15. Drucker, On the Profession of Management, pp. 25–26.
Chapter Thirty-One
1. Peter F. Drucker, Innovation and Entrepreneurship (New York: Harper & Row, 1985), p. 36.
2. Steven Kates, “Supply Creates Its Own Demand,” History of Economic Review, accessed March 5, 2013, http://www.hetsa.org/pdf/41-A-3.pdf.
3. “Silly Putty,” Inventor of the Week, accessed March 5, 2013, http://web.mit.edu/invent/iow/sillyputty.html.
4. Peter F. Drucker, Managing for Results (New York: Harper & Row, 1964), pp. 147–48.
Chapter Thirty-Two
1. Peter F. Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper & Row, 1973), p. 60.
2. Ibid.
3. “Profit Motive,” Investopedia, accessed March 6, 2013, http://www.investopedia.com/terms/p/profit-motive.asp#axzz2MmHOFrFf.
4. “Profit Motive,” Wikipedia, accessed March 6, 2013, http://en.wikipedia.org/wiki/Profit_motive.
5. “10 Highly-Rated Charities with Low Paid CEOs,” Charity Navigator, accessed March 6, 2013, http://www.charitynavigator.org/index.cfm?bay=topten.detail&listid=92.
6. Drucker, Management: Tasks, Responsibilities, Practices, p. 61.
Chapter Thirty-Three
1. Peter F. Drucker, “The New Meaning of Corporate Responsibility,” California Management Review 26, no. 2 (Winter 1984), p. 56.
2. Ibid., p. 62.
3. William A. Cohen, A Class with Drucker (New York: AMACOM, 2008), p. 120.
4. “Julius Rosenwald,” Wikipedia, accessed March 7, 2013, http://en.wikipedia.org/wiki/Julius_Rosenwald.
5. David A. Thomas, “IBM Finds Profit in Diversity,” Working Knowledge, Harvard Business School Newsletter, September 27, 2004, accessed March 7, 2013, http://hbswk.hbs.edu/item/4389.html.
Chapter Thirty-Four
1. Peter F. Drucker, The Practice of Management (New York: HarperCollins, 1986), p. 37.
2. Peter F. Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper & Row, 1973), p. 61.
3. Marvin Thomas, “The Burma Shave Phenomenon,” Montgomery College website, accessed March 8, 2013, http://www.montgomerycollege.edu/Departments/hpolscrv/mthomas.htm.
4. Martin Waterman, “Feeling Nostalgic? Now You'll Rave! Here's the Story of Burma Shave,” Backwoods Home Magazine, accessed March 8, 2013, http://www.backwoodshome.com/articles/waterman37.html.
5. Burma-Shave.org, accessed March 8, 2013, http://burma-shave.org/.
Chapter Thirty-Five
1. John H. Lienhard, “No. 1525: Liberty Ships,” Engines of Our Ingenuity, accessed March 11, 2013, http://www.uh.edu/engines/epi1525.htm.
Chapter Thirty-Six
1. Elizabeth H. Edersheim, The Definitive Drucker (New York: McGraw-Hill, 2007), p. 17.
2. Bernard Law (Viscount Montgomery of Alamein), The Memoirs of Field-Marshal The Viscount Montgomery of Alamein, K.G. (New York: World, 1958), p. 94.
Chapter Thirty-Seven
1. Peter F. Drucker, On the Profession of Management (Boston: Harvard Business School Press, 1998), p. 40.
2. “The Academy Commitment,” U.S. Air Force Academy website, accessed March 18, 2013, http://www.academyadmissions.com/commitment.
3. Peter F. Drucker, The Effective Executive (New York: HarperCollins, 2004), pp. 78–92. In a chapter entitled “Staffing for Excellence,” in his book People and Performance (New York: Harper College, 1977), Drucker discusses three rules for effective staffing. However, by the time his updated version of the Effective Executive appeared in 2004, this list had grown to four rules, the fourth being a cautionary one about staffing for the single strength that was most needed and being wary of staffing primarily for well-rounded leaders. I discussed this before introducing the three rules.
Chapter Thirty-Eight
1. Peter F. Drucker, Management Challenges for the 21st Century (New York: Harper Business, 1999), p. 21.
2. Philip Kotler, quoted in my Drucker on Marketing (New York: McGraw-Hill, 2013), p. vii.
3. Robert E. Wood, quoted in Strategy and Structure by A. D. Chandler Jr. (Cambridge, MA: MIT Press, 1962), p. 235.
4. XFL—The History, accessed March 28, 2013, http://www.rememberthexfl.8m.com/history.html.
5. “XFL,” Wikipedia, accessed March 28, 2013, http://en.wikipedia.org/wiki/XFL.
6. Peter F. Drucker, Management: Tasks, Responsibilities, Practices (New York: Harper & Row, 1974), p. 62.
Chapter Thirty-Nine
1. Peter F. Drucker, The Essential Drucker (New York: Harper Business, 2001), p. 218.