Adaptability, 193–194
actions, 65
benefits, 55–56
cultural, 58–60
cultural differences, 58–59
self-assessment, 64
skills, 61–62
take-aways, 64
triggering questions, 56
unexpected twists, 62–63
Brand, 119–120
actions, 128–129
change management, 121
evolution management, 125
professional brand statement, 120–121
self-assessment, 128
take-aways, 128
Capoeira, 32–33
Care, 192–193
Career inertia, 4, 182, xvi
Champagne, xix–xx
Change management, 121
Change, 64
Communication flow, 155–156
Communication network position, 141
Communications, 110–111 Contact types, 155
Contextual power sources, 139–142, 144, 145
Corporate culture, 58
Corporate values, 89
Critical thinking, 39
Cultural adaptability, 58–60
Cultural differences, 58–59
DiSC® personality assessment, 74
Dissent, 95–97
Diversity, 93–95
Efficiency loss, 57
Embedding problem-solving
methodologies (PSM), 183
Emotional benefits, 6–7
Emotional intelligence (EI), 71, 76, 140
personal competence, 190–191
self-awareness, 76
social competence, 190–191
Emotional Intelligence 2.0, 75
Ethnic diversity, 95
Evolution management, 125
Excellence, 97–99
Expertise, building, 105–107
actions, 117–118
breadth, 111–112
communications, 110–111
depth, 111–112
leadership skills, 110–111
negotiations, 110–111
problem-solving methodology
(PSM), 107–110
project management, 110–111
self-assessment, 115–116
take-aways, 115
External awareness, 72
External self-awareness, 72, 73, 77, 86
Failure, 26
Feedback, 76–80
Fixed mindset people, 5–6
Gender diversity, 94
Generosity, 99–100
Goal setting, 17–18
actions, 28
examples, 19–25
pads and helmet, 25–26
self-assessment, 27–28
take-aways, 27
wines and spirits, 33–36
Gratitude, benefits of, 6–7
Growth mindset, 5, 12
Hard work, 97–99
Hungry—consumers, 29
Illusory superiority, 71
Inclined-to-accept, 43, 52
Individual power sources, 139–141, 143
Integrity, 100–101
Intentional learners, 29–30
Internal awareness, 72
Internal self-awareness, 71–72, 71–73, 86
Internet service provider (ISP), 49
Interpersonal benefits, 6–7
Interpretation filter, 57
Knowledge, 140
Knowledge gaps, 39
Kupper’s formula, 62
Leadership skills, 110–111
Learning
actions, 198–199
be accountable, 193–194
be balanced, 195–196
be respectful, 193
celebrating success, 196–197
do care, 192–193
help others, 192
from leaders, 189–192
mode, 29–30
self-assessment, 198
take-aways, 198
team empowerment, 195
Likeability, 140
Management by objectives (MBO)
process, 183
Manufacturing network strategy, 31
Margin enhancement, 18
Marketability, 140
Master of Wine (MW), 113–114
Myers-Briggs Type Indicator®
(MBTI®), 74–75
Negotiations, 110–111
Network building, 153–154
action plan, 157–158
actions, 168–170
benefits, 154
contact types, 155
establishment, 155–160
key relationships, 160–164
relationships work, 164–166
self-assessment, 168
take-aways, 168
Opportunities, 51
Personal competence, 190–191
Personal values, 89–91
Personality management, 80–82
Power and influence
actions, 150–152
benefits, 135
contextual power sources, 139–142, 144, 145
definitions, 134
importance, 136
individual power sources, 139–141, 143
risks, 148
self-assessment, 150
take-away, 150
teams with, 138
Prioritization, 101
Problem-solving methodology (PSM), 39, 107–110
Professional brand statement, 120–121
Profitability, 18
Project management, 110–111
Relationship management, 75, 86, 190
Relationships, 140
Relative power, 136–137
Representational indicators, 136
Reputation, 144
Reputational indicators, 136
Respect, 100–101, 193
Respectful, 193
actions, 53
benefits, 43–44
self-assessment, 52–53
take-aways, 52
Self-awareness, 71
assessments, 73–75
benefit, 72, 76
components, 72
emotional intelligence (EI), 76
feedback, 76–80
personality management, 80–82
puzzle, 72–73
reciprocate, 82–83
Self-confidence, 66
Self-efficacy, 5
Self-management, 75, 82, 86, 190
Sharp influencing skills, 140
Social awareness, 75, 86, 190
Social competence, 190–191
Spirituality, 100–101
Strengthsfinder 2.0, 73
Success, definition of, xviii
360° surveys, 78
Symbols of power, 137
Team empowerment, 195
Thankful attitude, 12
Thankfulness, 6–11
Trial and error, 37
Trust, 5
Two-step approach, 173–175
Ungrateful and Complacent, 9
Ungrateful and Want More, 8
Values, 62
actions, 103
benefits, 91–92
corporate values, 89
dissent, 95–97
diversity, 93–95
excellence, 97–99
generosity, 99–100
hard work, 97–99
integrity, 100–101
personal values, 89–91
prioritization, 101
respect, 100–101
self-assessment, 102–103
spirituality, 100–101
take-aways, 102
Want more principle, 3–6, 11–12
actions, 13–15
benefits, 5
improve and transform career, 12
matrix, 7–8, 10
reasons for, 4
self-assessment, 13
take-aways, 13
thankfulness, 6–11
ungrateful and, 8
What Motivates Me, 74
Wines and Spirits, 33–36
Winning mindset, 12
Win-win-win scenario, 154