Appendix A. The Three Laws of Performance and the Leadership Corollaries

First Law of Performance

  • How people perform correlates to how situations occur to them

  • Leadership Corollary 1

  • Leaders have a say, and give others a say, in how situations occur

Second Law of Performance

  • How a situation occurs arises in language

  • Leadership Corollary 2

  • Leaders master the conversational environment

Third Law of Performance

  • Future-based language transforms how situations occur to people

  • Leadership Corollary 3

  • Leaders listen for the future of their organization

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