To the many longtime readers of InfoWorld’s “IS Survival Guide” and its successor, my weekly Keep the Joint Running e-letter. They have, over the years, kept me motivated, honest, and most important, better informed.

—Bob

To the second boss in my career, Dave Crowley, who once told me, “Kaiser, if you ever stop complaining you will have a great career.” Dave was a great mentor and taught me the importance of being open and honest with those you care about.

—Dave