Claire Rowland is an independent research, UX strategy, design, and product consultant focused on the consumer Internet of Things, and lead author of Designing Connected Products: UX for the Consumer Internet of Things (O’Reilly). She has particular expertise in connected home technology and energy management. She was previously the service design manager for AlertMe.com, a connected home platform (now owned by British Gas), and head of research for design agency Fjord.
Martin Charlier is an independent design consultant based in London and a coauthor of Designing Connected Products: UX for the Consumer Internet of Things (O’Reilly). He is also a cofounder of rain cloud, a research project exploring ambient devices. Martin’s expertise goes across strategy, UX, and service and product design. He has previously worked at design agency Fjord, innovation firm Frog Design, and art collective Random International.
