Writing a book is really a community affair, and we would like to acknowledge the contribution of just a few of the many people who helped us along the way.

We are extremely grateful to the following visionaries and innovators who generously gave their time to speak with us as we developed the ideas represented in this book: Joseph Sirosh at Microsoft; Stuart Frankel and Kris Hammond at Narrative Science; Flavio Villanustre and David Glowacki at LexisNexis; Joel Rose at New Classrooms; Stephen Laster at McGraw-Hill Education; Ned Curic at Toyota; Max Yankelevich at Work Fusion; Jude Dieterman and Larry Bridge from TriZetto; Matt Wood at Amazon Web Services; Brett Tromp and Emile Stipp at Discovery Health; Robert High at IBM Watson; Dennis Mortensen at x.ai; Joe Procopio at Automated Insights; Xavier Peich at SmartHalo; and Anne Filson and Gary Rohrbacher from Filson-Rohrbacher.

In many cases we've built on research and insights from Cognizant's Center for the Future of Work, and we'd like to particularly thank Robert Brown, Manish Bahl, Euan Davis, Kevin Benedict, and the rest of the team for their work developing the ideas in this book.

We'd also like to thank the many Cognizant associates (too numerous to mention) who wake up every day intent on doing the best for clients. In particular, we'd like to thank Sowri Santhanakrishnan, Kaushik Bhaumik, Lee Saber, and Zacharyah Abend. Many others graciously added to their responsibilities by helping to connect us to their customers so we could learn more about what they are doing.

We'd also like to thank: Carlota Perez from the London School of Economics; Amanda Boxtel and Charles Engelbert; Clive Gravett from the Budding Foundation; Arielle Sobel from Betterment; J. P. Gownder from Forrester Research; Deia Campanelli, Mailee Garcia, and Amy Magee from General Electric Transportation; and Izabela Teixeira from GE Corporate.

Many thanks to Tara Owen, who helped us shape our thinking and language. Also to Todd Sattersten for helping us frame our initial concepts. Mary Brandel and Mark Baven worked tirelessly to improve and tighten the manuscript, collect data, and ensure we had all the right permissions in place. Alan Dino and Ian Koviak at The Book Designers helped us with the internal and external art. We'd like to also thank Ned Ward and the team at Stern Strategy Group for helping us get the word out. Thanks also to the team from Wiley for again helping us through the publishing process. We greatly appreciate the support of Roubini ThoughtLab, an independent research group overseen by renowned U.S. economist Nouriel Roubini. Lou Celi, Julien Beresford, and Daniel Miles helped us conduct our global study on how businesses can respond to the emerging digital economy.

We'd also like to recognize the following people who helped us coordinate the interviews we conducted: Jennifer Janzen, Helen Baric, Alice Robins, Jessica Lorti, Jennifer Kohn, Rebecca Owens-Martel, Glenda Misawa, Adam Devine, Robert Swinkin, Grant Milne, Emile Schachter, Loretta Fesler, Stefanie Syman, Gabrielle Gardner, Amy Ingram (even though “she” doesn't “exist”), and James Kotecki.

We'd especially like to thank Francisco D'Souza, CEO of Cognizant, who has continued to offer steadfast support as we've researched and written this book.

Finally, and most important, we'd like to thank our families for their seemingly endless patience, love, and encouragement throughout the years of putting this book together. Book authorship, on top of our work with business leaders around the world, demanded even more from our families. They kept us going, and kept the faith, throughout many (many) days and nights. It would take authors far more poetic than the three of us to fully express our gratitude to them.

Malcolm Frank, Paul Roehrig, Ben Pring
New York; Washington, D.C.; Boston, November 2016