Cover image for 60 Second Solutions: Management

60 Second Solutions: Management

Author Eric Yaverbaum
Release Date: 2011/06/01
ISBN: 9781446300480
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Book Description

With 60 practical, effective techniques that can be immediately applied to transform your management style, this essential guide covers all vital skills, including: • Understanding your role • Mastering daily tasks you should undertake • Getting heard and learning to listen • Setting goals and priorities • Becoming an inspiration • Tackling the tough stuff and troubleshooting 60 Seconds Solutions Management is both a valuable tool and an action guide that will help you to become the very best manager that you can be

Table of Contents

  1. Cover
  2. Title Page
  3. Contents
  4. Introduction
  5. Part One
    1. Part One: Understand Your Role
    2. Solution 1 : Know What’s Expected Of You
    3. Solution 2: Know Which Hat to Wear and When
    4. Solution 3: Clearing Up Someone Else’s Mess
    5. Solution 4: Taking Over From a Good Manager
    6. Solution 5: Moving From Peer to Manager
    7. Solution 6: Define a Clear Path
    8. Solution 7: Identify Your Management Style
    9. Solution 8: Accept You Have a Lot to Learn
    10. Solution 9: Lead by Example
    11. Solution 10: Life in the Middle
    12. Summary: Part One Understand Your Role
  6. Part Two
    1. Part Two: Master the Daily Tasks
    2. Solution 11: Be Seen to be Present
    3. Solution 12: Creating a Productive Workplace
    4. Solution 13: Practise the Art of Delegation
    5. Solution 14: Recruiting the Right People
    6. Solution 15: Perfecting Your Interview Technique
    7. Solution 16: What is a Team?
    8. Solution 17: Meet Out of Need, Not Out of Habit
    9. Solution 18 Get The Most Out of Meetings
    10. Solution 19: Always Follow up on Meetings
    11. Solution 20: The Ultimate Responsibility Lies With You
    12. Summary: Part Two Master The Daily Tasks
  7. Part Three
    1. Part Three: Get Heard and Listen
    2. Solution 21 : Rallying The Troops
    3. Solution 22 : Email Etiquette
    4. Solution 23 : Establish the Standards of Acceptability
    5. Solution 24 : Let Them Meet if They Have to
    6. Solution 25: Decoding Body Language
    7. Solution 26 : Be A Good Listener
    8. Solution 27 : Give Effective Feedback to Employees
    9. Solution 28 : Encourage Feedback From Your Employees
    10. Solution 29 : Don’t Make Promises You Can’t Keep
    11. Solution 30 : Be Sensitive to Friction
    12. Summary: Part Three Get Heard and Listen
  8. Part Four
    1. Part Four : Look to the Future
    2. Solution 31 : One Size Does Not Fit All
    3. Solution 32 : Provide Structure
    4. Solution 33 : Get the Job Done
    5. Solution 34 : Build an Effective Team
    6. Solution 35 : Get Your Team What it Needs to Succeed
    7. Solution 36 : Share Your Power But Stay in Control
    8. Solution 37 : Have Confidence in Your Team
    9. Solution 38 : Make Time for Performance Evaluation
    10. Solution 39 : Hold On to Good People
    11. Solution 40 : Don’t Forget About You
    12. Summary: Part Four Look to the Future
  9. Part Five
    1. Part Five : Be An Inspiration
    2. Solution 41 : Get People to Do What You Want
    3. Solution 42 : Let Them Make Mistakes
    4. Solution 43 : Bring Out the Best in Others
    5. Solution 44 : Celebrate Achievement
    6. Solution 45 : Lead by Example
    7. Solution 46 : How to be a Trusted Guide
    8. Solution 47 : Be Ready to Teach
    9. Solution 48 : Manage Your Time Effectively
    10. Solution 49 : Promote Good Communication
    11. Solution 50 : Make A Good Impression At Meetings
    12. Summary: Part Five Be An Inspiration
  10. Part Six
    1. Part Six : Tackle the Tough Stuff
    2. Solution 51 : Draw the Line
    3. Solution 52 : Dealing With Cliques
    4. Solution 53 : Dealing With Disagreements
    5. Solution 54 : Dealing With Their Anger
    6. Solution 55 : Dealing With Your Anger
    7. Solution 56 : Don’t Let It Get To You
    8. Solution 57 : Dealing With Consistent Underperformers
    9. Solution 58 : Dealing With The Dissatisfied Employee
    10. Solution 59 : Managing Restructuring and Downsizing
    11. Solution 60 : What To Do When It Happens To You
    12. Summary: Part Six Tackle The Tough Stuff
  11. Appendix A: Leadership Assessment Chart
  12. Appendix B: Reflective Leadership Evaluation Tool
  13. Further Reading
  14. About The Authors
  15. Copyright
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