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Book Description

Understand the dynamics of all different types of teams

Beyond Team Building: How to Build High Performing Teams and the Culture to Support Them represents the latest in thinking about creating effective teams. The authors present a new “Five C” framework that focuses on the core aspects of team building. The book helps the reader assess how his/her team is performing on each of the 5Cs—context, composition, competencies, change, and collaborative leadership, and discusses options concerning how to improve team performance along each of these dimensions. The book includes:

• A wealth of examples of effective (and ineffective) teams from such companies as Cisco Systems, Bain & Company, and Amazon

• New material concerning how to develop effective entrepreneurial and family teams

• How to manage cross-cultural, virtual, and alliance teams

• How to create a “team building organization”

This book provides the next generation of team leaders, team members, and team consultants with the knowledge and skills they need to create effective and high functioning teams.

Table of Contents

  1. Cover
  2. Acknowledgments
  3. About the Authors
  4. INTRODUCTION
    1. A Brief History of Team Building
    2. Beyond Team Building: What's in It for You?
    3. Notes
  5. 1 THE FIVE CS OF TEAM PERFORMANCE
    1. Determinants of High-Performing Teams: The Five Cs
    2. Notes
  6. 2 CONTEXT: THE FOUNDATION OF TEAM EFFECTIVENESS
    1. The Importance of Context
    2. Assessing Whether the Organization's Context Supports Teamwork
    3. Notes
  7. 3 COMPOSITION: PUTTING THE RIGHT PEOPLE ON THE TEAM
    1. Team Composition and Performance
    2. Assessing Composition
    3. Notes
  8. 4 COMPETENCIES: TEAM SKILLS THAT ARE NEEDED FOR HIGH PERFORMANCE
    1. Developing the Competencies of High-Performing Teams
    2. Developing Team Guidelines and Metrics to Measure Progress
    3. Developing Team Competencies
    4. Task and Relationship Competencies
    5. Measurement of Team Competencies
    6. Notes
  9. 5 CHANGE MANAGEMENT: HOW EFFECTIVE TEAMS IMPROVE THEIR PERFORMANCE
    1. Common Problems Found in Teams
    2. Team Building as a Process
    3. Use of an Outside Facilitator or Consultant
    4. The Roles of Team Leader and Consultant
    5. The Team-Building Cycle
    6. Note
  10. 6 COLLABORATIVE LEADERSHIP: THE ROLE OF THE TEAM LEADER
    1. The Changing Roles of Team Leadership
    2. The Shift from Individual to Team Leadership
    3. Team Leader as Educator
    4. Team Leader as Coach
    5. Team Leader as Facilitator
    6. Leadership Roles in Self-directed Teams
    7. Identifying Effective Team Leaders
    8. What If the Team Leader Is the Problem?
    9. Notes
  11. 7 DESIGNING EFFECTIVE TEAM-BUILDING PROGRAMS
    1. Phase 1: Preparation for Team Building
    2. Phase 2: Create an Open Climate and Gather Data
    3. Phase 3: Group Data Analysis and Problem Solving
    4. Using Feedback to Improve Team Performance
    5. Phase 4: Action Planning
    6. Phase 5: Implementation, Evaluation, and Follow-Up
    7. Follow-Up Team Sessions
    8. Notes
  12. 8 SPECIFIC TEAM-BUILDING INTERVENTIONS TO ADDRESS TEAM PROBLEMS
    1. The Start-Stop-Continue Exercise
    2. Force Field Analysis
    3. Helping Teams in Conflict or Confusion: The Role-Clarification Exercise
    4. The Appreciative Inquiry Approach to Team Building
    5. Inter-team Team-Building Interventions
    6. Notes
  13. 9 TEAM BUILDING IN TEMPORARY, CROSS-CULTURAL, AND VIRTUAL TEAMS
    1. Managing the Temporary Team
    2. Creating Effective Cross-Cultural Teams
    3. Applying the 5Cs to Cross-Cultural Teams
    4. Building Effective Virtual Teams
    5. Notes
  14. 10 TEAM BUILDING IN ALLIANCE, ENTREPRENEURIAL, AND FAMILY TEAMS
    1. Interorganizational Alliance Teams
    2. Managing Alliance Teams: Lessons from Eli Lilly and Company
    3. Team Building in Entrepreneurial Firms
    4. The Family Team
    5. Notes
  15. 11 CREATING A TEAM-BUILDING ORGANIZATION
    1. Cisco Systems: A Team-Building Organization1
    2. What We Can Learn from the Cisco Case?
    3. Conclusion
    4. Notes
  16. Index
  17. End User License Agreement
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