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Book Description

Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives.

In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.

You'll learn to:

  • Set clear employee goals that align with company objectives
  • Monitor progress and check in regularly
  • Close performance gaps
  • Understand when to use performance analytics
  • Create opportunities for growth, tailored to the individual
  • Overcome and avoid burnout on your team

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Table of Contents

  1. Cover
  2. Series Page
  3. Title Page
  4. HBR Press Quantity Sales Discounts
  5. Copyright
  6. What You’ll Learn
  7. Contents
  8. Introduction: Performance Management for a New Age of WorkWhat changes to the process mean for you as a manager.
  9. Section One: Goal Setting
    1. 1. The Characteristics of Effective Goals
    2. 2. Define Employee Goals—and Decide How They’re Measured
    3. 3. Collaborate with Your Employee to Create a Plan for Moving Forward
  10. Section Two: Ongoing Performance Management
    1. 4. Assessing Performance Isn’t a Onetime Event
    2. 5. Make a Habit of Providing Feedback
    3. 6. Coach Your Employees to Close Performance Gaps
    4. 7. How to Keep Your Employees Motivated
  11. Section Three: Developing Employees
    1. 8. Understand Your Employee’s Wants and Needs
    2. 9. Expand Your Employee’s Skill Sets
    3. 10. Craft a Development Plan
    4. 11. How to Develop Someone Who’s Struggling
  12. Section Four: Formal Performance Reviews
    1. 12. The Case Against (and for) Annual Appraisals
    2. 13. Assess Performance, but Rethink Ratings
    3. 14. How to Conduct the Review Conversation
    4. 15. Define New Goals for a New Cycle
  13. Section Five: Tough Topics
    1. 16. Responding to the Steady Worker
    2. 17. Preventing Burnout on Your Team
    3. 18. Managing the Performance of Remote Employees
  14. Sources
  15. Index
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