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Service Design with Applications to Health Care Institutions
Author Oscar Barros
This book is a sequel to Business Engineering and Service Design, published by this editorial, which provides the foundations of Business Engineering; it is dedicated to health care, presenting our view of the foundations for the design of institutions that provide....
Release Date 2016/12 -
Business Engineering and Service Design, Second Edition, Volume I
Author Oscar Barros
This book provides the foundations of BE, reviews the disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed application cases, including impressive results in private and public situations. Show and hi....
Release Date 2016/10