Cover image for Service Design with Applications to Health Care Institutions

Service Design with Applications to Health Care Institutions

Author Oscar Barros
Release Date: 2016/12/01
ISBN: 9781631575716
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Book Description

This book is a sequel to Business Engineering and Service Design, published by this editorial, which provides the foundations of Business Engineering; it is dedicated to health care, presenting our view of the foundations for the design of institutions that provide such service, general architectures for making designs operative, and many real cases that show how to do formal design and the benefits to be obtained.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Acknowledgments
  5. Prologue
  6. Chapter 1. Introduction
  7. Chapter 2. Foundations for Health Care Institutions’ Design
  8. Chapter 3. Health Service Business Design
  9. Chapter 4. Health Services Configuration and Capacity Design
  10. Chapter 5. Health Service Resource Management Process Design
  11. Chapter 6. Health Operating Management Process Design
  12. Chapter 7. Conclusions
  13. Note
  14. References
  15. Index
  16. Adpage
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