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Author Donald Kirkpatrick
While it may seem like the four-level evaluation model has been around forever, this now-standard method of evaluation wasn't introduced until 1959 in a series of four articles published in ASTD's Training and Development Journal. Despite the current popularity of....
Release Date 2007/01 -
How to Cheat at Managing Information Security
Author Mark Osborne
This is the only book that covers all the topics that any budding security manager needs to know! This book is written for managers responsible for IT/Security departments from mall office environments up to enterprise networks. These individuals do not need t....
Release Date 2006/08 -
I'm Sorry I Broke Your Company
Author Karen Phelan
It’s the People, Stupid! Karen Phelan is sorry. She really is. She tried to do business by the numbers—the management consultant way—developing measures, optimizing processes, and quantifying performance. The only problem is that businesses are run by people. And pe....
Release Date 2012/12 -
Run Your Business, Don't Let It Run You
Author Clay Mathile
No More 16-Hour Days! Running your own business—the American dream—can be daunting: long days, none of the freedom you envisioned, no time for family and friends, and the unrelenting pressure to keep up the pace. Worse, all this hard work can only take you so far. T....
Release Date 2013/07 -
Quantifiably Better: Delivering Human Resource (HR) Analytics from Start to Finish
Author Steve VanWieren
Your CEO just came to you, the HR leader, and said she was hearing rumors about the turnover rate going up. She asks you why this might be happening and how it is could be affecting the bottom line. Are there certain leadership issues? Are engagement levels....
Release Date 2017/03 -
Author Richard Owen , Mario Pansera
Innovation, often tempered by the language of inclusion, has become an indispensable element of contemporary development policy and practice in the so-called Global South. Driven by multinational companies, public–private partnerships and social enterprises, “innov....
Release Date 2019/02 -
Author Ron Rael
As the business world grows in complexity and increases in pace, organisations expect the leaders of their management accounting teams to be just that-leaders. Crunching the numbers, running financial reports, and complying with rules and regulations are only a par....
Release Date 2017/05 -
Finance for Nonfinancial Managers, Second Edition (Briefcase Books Series), 2nd Edition
Author Gene Siciliano
AN INTRODUCTION TO FINANCIAL REPORTS--WITH NEW TACTICS FOR BUDGETING AND PINPOINTING KEY FINANCIAL AREASFinancial decisions impact virtually every area of your company. As a manager, it's up to you to understand how and why.Finance for Nonfinancial Managers helps y....
Release Date 2014/08 -
Managing Customer Service, 5th Edition
Author Institute of Leadership & Institute of Leadership & Management
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely a....
Release Date 2013/06 -
Practical Lessons for Your Financial Life (Collection)
Author Saly A. Glassman
A brand new collection of Saly A. Glassman’s powerful common-sense insights into personal financial securityTransform “fairy tale” stories into real financial security: an extraordinary collection of insights and how-tos from award-winning financial advisor Saly A. ....
Release Date 2012/02 -
Author Michael Jarrett
Are you falling behind your competitors? Are you too slow getting your products to market? Are your overheads too high? These are just some of the challenges that companies face. However, initiating successful change strategies is far from easy. 70% of all change programmes fail. This book shows how....
Release Date 2010/04 -
Author Philip Delves-Broughton
How did Bill Clinton get his party to take him seriously again after the sex scandal story broke?Who was the manager behind Edmund Hillary’s ascent of Mount Everest? Why could taking a nap after lunch be your route to a more productive day?This engaging and entertaining book takes a fresh, honest ap....
Release Date 2013/03 -
The Art of Compassionate Business
Author Bruno R. Cignacco
There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in the business and work environments are: employees being viewed as commodities, competitors perceived as threats, companies’ reso....
Release Date 2019/02 -
Coaching Corporate MVPs: Challenging and Developing High-Potential Employees
Author Margaret Butteriss
"Coaching Corporate MVPs provides a very effective guide for developing this small group of high-impact performers within an organization. It makes a compelling case for a customized approach with coaching at its core, and also provides very practical examples of ap....
Release Date 2008/05 -
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused
Author Michael Aun
Ruthlessly focus on what's convenient for customers, not what's convenient for youNinety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and pr....
Release Date 2011/02 -
The Credit Market Handbook: Advanced Modeling Issues
Author H. GIFFORD FONG
In The Credit Market Handbook, financial expert and Editor H. Gifford Fong has assembled a group of prominent professionals and academics familiar with the credit arena. In each chapter, a different expert analyzes a different issue related to today's dynamic credi....
Release Date 2006/02 -
Author Ric Willmot
Effective marketing tactics and strategies for professional service providersIf you own and operate your own professional services firm—in accounting, finance, law, or another field—you know just how important marketing is to the success of your business. If you can....
Release Date 2014/07 -
Learn Marketing with Social Media in 7 Days: Master Facebook, LinkedIn & Twitter for Business
Author Linda Coles
Discover how to use social media to give your business an unbeatable competitive edge in no time!Written by an internationally renowned social media guru, Learn Marketing with Social Media in 7 Days supplies you with the knowledge and tools needed to use Twitter, Li....
Release Date 2011/10 -
Bookkeeping for Dummies, 3rd Edition
Take the stress out of bookkeeping with this bestselling guide! Warren Buffet has called accounting ‘the language of business’ – the less well you speak it, the less likely you are to succeed. But there’s no need to be intimidated: Bookkeeping for Dummies, 3rd.... -
We Are All Leaders: Leadership is not a position, it's a mindset
Author Fredrik Arnander
Leadership is not just for the execs in the corner office. It's time we all stepped up and developed the mind of a leader. In a time of rapid technological change and economic uncertainty, businesses that thrive will do so through empowering employees at all levels....
Release Date 2013/01 -
The Starfish Files: One Leader's Account of Insight & Inspiration Under Duress
Author Alexander Hiam
Have you ever wished you could only somehow get your people to tackle their work with a more positive attitude, a little more initiative, a shared feeling of ownership, and personal responsibility for their success? Here is a one-of-a-kind book that will inspire lea....
Release Date 2005/01 -
Author Joy R. Butler
A resource for media producers who don’t want to be sued! Clearing rights means keeping your media production free of any material likely to spark legal action. Yet, knowing which materials may permissibly be used is a constant challenge. The Permission ....
Release Date 2007/03 -
Succeeding at Business in Southeast Asia
Succeeding at Business in Southeast Asia walks readers through the steps necessary to build and execute a market entry strategy into Southeast Asia, similar to what Eric Moraczewski did with his clients at FDI Strategies. Step by step, readers will learn about the top five pitfalls as well as c.... -
The Courage to Lead through Values
As society rapidly increases in complexity, we are in great need of sustainable leadership in accord with beliefs and values as we experience continuous changes. The Courage to Lead through Values: How Management by Values Supports Transformational Leadership, Culture, and Success is about having th.... -
Investing for a Lifetime: Managing Wealth for the "New Normal"
Author Richard C. Marston
Investing for a Lifetime is designed to make saving and investing understandable to the investor. Wharton Professor Richard C. Marston, 2014 recipient of the Investment Management Consultants Association's prestigious Matthew R. McArthur Award, guides an investor t....
Release Date 2014/06