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The New Employee Contract: How to Find, Keep, and Elevate Gen Z Talent
Author Anthony Onesto
Learn about Generation Z from the perspective of a manager at a company looking to recruit and retain staff. This book provides an in-depth analysis of who makes up Gen Z, what they want, and how businesses around the world can give that to them in a way that is meaningful.In the past, companies wer....
Release Date 2022/03 -
The New CIO Leader: Setting the Agenda and Delivering Results
Author Ellen Kitzis , Marianne Broadbent
Two converging factors--the ubiquitous presence of technology in organizations and the recent technology downturn--have brought chief information officers (CIOs) to a critical breaking point. They can seize the moment to leverage their expertise into a larger and mo....
Release Date 2004/12 -
Author Frank J. Rumbauskas Jr.
Does the early bird always catch the worm?Society largely praises early risers while maligning so-called "night owls." However, countless research studies have shown that night owls are more successful and wealthier than early risers.The Morning Myth proves that in....
Release Date 2019/06 -
The Modern Learning Ecosystem: A New L&D Mindset for the Ever-Changing Workplace
Author JD Dillon
Reimagine the Role of L&D in the Modern Workplace How can we possibly keep up? This question is front and center in today’s workplace thanks to the downright ridiculous pace of change. There’s a never-ending stream of new processes, regulations, products, and technologies with which employees m....
Release Date 2022/11 -
The Missing Piece in Performance Development
Author Shlomo Ben-Hur , Nik Kinley
In recent years, organizations have begun to prioritize processes for improving future performance over evaluating employees’ past efforts. Yearly development objectives and annual reviews are being replaced by real-time feedback delivered directly by line ma....
Release Date 2017/07 -
Author Patrick Alain
The Manager’s Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today’s most competent managers. You will have control of any situation at a moment’s notice, regardless of your position in the corporate w....
Release Date 2013/01 -
The Manager's Pocket Guide to Performance Management
Author Sharon G. Fisher
Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spe....
Release Date 1997/01 -
The Manager's Pocket Guide to Documenting Employee Performance
Author Terry L. Fitzwater
This guide will help you document and change unwanted work behaviors before they become issues for termination. It includes information on a four-step progressive discipline process and how to apply it; clarifying gaps in execution vs. gaps in knowledge; behavior mo....
Release Date 1998/01 -
The Manager's Employee Engagement Toolbox
Author Peter R. Garber
Everyone knows engaged employees are happier and improve the workforce. But engaged employees improve their managers' lives, too! Employee engagement has gotten the rap of being something "nice" to do, not something that can produce results. You need to reverse tha....
Release Date 2013/11 -
Author Stuart H. Brody
We are living in a time when dishonesty and duplicity are common in our public institutions, our workplaces, and even in our personal relationships. But by recognizing and resisting the small, seemingly inconsequential ways we make moral compromises in our own....
Release Date 2019/01 -
The Key: How Corporations Succeed by Solving the World's Toughest Problems
Author Lynda Gratton
One of the worlds foremost experts on the topic of the future of work and human capital, Lynda Gratton argues that global corporations can be major players in changing the world, with their massive networks of human resources, varieties of expertise, and vast organ....
Release Date 2014/06 -
Author Michael J. NICK , Jill KONRATH
Sell to the C-suite by speaking their language…. With budgets more stringent than ever, important purchasing decisions have moved up the ladder to the C-suite. These days, it is crucial for sales professionals to understand the financial metrics senior le....
Release Date 2011/06 -
The Key to Acquiring Better and Quicker Information
Author Terry J. Fadem
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats.How to choose the right type of question to get the right piece of information at the right time.The....
Release Date 2010/03 -
The Invisible Employee: Using Carrots to See the Hidden Potential in Everyone, Second Edition
Author Chester Elton , Adrian Gostick
Praise for The Invisible Employee"A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction."—Financial Post"There is magic in this book. Whether yo....
Release Date 2009/12 -
The Insider's Guide to Supervising Government Employees
Author Kathryn M. Johnson
Essential Guidance for New and Seasoned Supervisors!Effective supervisors are critical to the future of government. The knowledge, skills, and behaviors required to be an effective supervisor can come only through continuous learning and development.The Inside....
Release Date 2011/09 -
The Human Side of Virtual Work
Author Laurence M. Rose
The virtual work world is upon us. It is ever increasing as both workers and organizations become more familiar with this new structure. The way leaders and managers deal with the virtual worker will become increasingly more important. This book takes a look at the....
Release Date 2015/12 -
The Human Resource Professional’s Guide to Change Management
Author Melanie J. Peacock
The ability to help an organization effectively deal with change is a key competency that all human resource (HR) professionals must possess. However, many people in the HR function have not received any formal training or instruction on how to fulfill this importa....
Release Date 2017/05 -
The Hard and Soft Sides of Change Management
Change isn’t going anywhere. Learn how to manage it.We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-ha.... -
The Great Workplace: Building Trust and Inspiring Performance
Author Jennifer Robin , Michael Burchell
Trust is the key to developing a positive workplace culture in which employees have pride in what they do and enjoy their colleagues. This training package and assessment shows how to implement this concept in the workplace by providing strategies and development ac....
Release Date 2011/03 -
Author Judy Shepard , Joe Solmonese
Under Joe Solmonese's leadership, the Human Rights Campaign became the model other organizations look toward to create effective social and political change. Against daunting odds, HRC was instrumental in passing landmark national legislation such as the Matt....
Release Date 2016/09 -
The First-Time Manager’s Guide to Performance Appraisals
Author Diane Arthur
Conducting performance appraisals can be a daunting prospect, especially for new managers. With the same brand of accessible and sage advice readers have come to rely on from The First-Time Manager, this helpful guide provides straightforward, useful information tha....
Release Date 2007/08 -
The Financial Times Guide to Inclusion and Diversity
Author Vikki Leach
87% of companies state I&D is a value or priority area for them, but only 10% of I&D programmes are fully mature. This is even though research shows that organisations with an inclusive culture perform better, are more innovative and agile, and achieve better business outcomes.Written by a r....
Release Date 2021/12 -
The Field Guide to Understanding Human Error, 2nd Edition
Author Sidney Dekker
When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issui....
Release Date 2017/04 -
The Evaluation of Research By Scientometric Indicators
Author Peter Vinkler
Aimed at academics, academic managers and administrators, professionals in scientometrics, information scientists and science policy makers at all levels. This book reviews the principles, methods and indicators of scientometric evaluation of information processes i....
Release Date 2010/01 -
The Essential HR Handbook, 10th Anniversary Edition
Author Barbara Mitchell , Sharon Armstrong
Since 2008, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And no wonder! Because whether you’re a small business owner, a manager in a business without an HR department, or even....
Release Date 2019/01 -
Author Martin Wright , Thomas H Lee , Joseph Cabral
From the top experts on healthcare workforce engagement comes a vital road map to reduce the alarmingly high—and fast-growing—rate of staff burnout and to transform care.More than half of U.S. physicians and 40 percent of nurses experience one or more symptoms of b....
Release Date 2019/11 -
Author Kimberly G. Dellarocca , Mark C. Tibergien
A guide for financial advisors who are ready to embrace new opportunitiesThe Enduring Advisory Firm is a book for the forward-thinking financial advisor. Financial advisement is traditionally a hands-on field, so few in the industry feel threatened by the shifting ....
Release Date 2016/11 -
Author Laura A. Liswood
Explore diversity, equity, and inclusion that goes beyond unconscious bias and explores the ideas and tools needed to achieve these goalsIn The Elephant and the Mouse, award-winning speaker and diversity and inclusion expert Laura Liswood delivers a thought-provoking and insightful new business guid....
Release Date 2022/03 -
Author Patti Perez
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they....
Release Date 2019/04 -
Author Eric Mosley
IS YOUR REVIEW PROCESS PERFORMING BELOW EXPECTATIONS?Fix the Performance Review with the Wisdom of Crowds!If you’re like most employees and managers, you dread the annual performance review. It’s outdated and frozen in time. It’s a relic of the way business used to ....
Release Date 2013/05