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Customer-Centered Design: A New Approach to Web Usability
Author Karen Hyatt , Kreta Chandler
"This book provides readers what they need to know to greatly enhance website usability and the customer online shopping experience" —Jakob Nielsen, author of best-selling title, Designing Web UsabilityTo succeed on the web, companies must understand their customer....
Release Date 2002/08 -
Idealized Design: Creating an Organization’s Future
Author Herbert J. Addison , Jason Magidson , Russell L. Ackoff
What's the best way to drive fundamental, transformative change within your organization? Envision your ideal solution: then, work backwards to where you are. It's called idealized design, and -- as executives in hundreds of organizations will testify -- it's one....
Release Date 2006/04 -
Author John McWade
Before and After magazine's focus on clarity and simplicity and its insistence on approaching design not as mere decoration but as an essential form of communication have won it legions of fans. If you're among them, you'll welcome the first book from B and A's ....
Release Date 2003/12 -
Real Web Project Management: Case Studies and Best Practices from the Trenches
Author Gregory A. Remillard , Thomas J. Shelford
The process of designing and building today's dynamic Web applications comes with a host of challenges not typically solved by traditional project management methodologies. A wealth of practical resources, Real Web Project Management: Case Studies and Best Practice....
Release Date 2002/10 -
Author Hoa Loranger , Jakob Nielsen
In 2000, Jakob Nielsen, the world’s leading expert on Web usability, published a book that changed how people think about the Web—Designing Web Usability (New Riders). Many applauded. A few jeered. But everyone listened. The best-selling usability guru is back and h....
Release Date 2006/04 -
Analog In, Digital Out: Brendan Dawes on Interaction Design
Author Brendan Dawes
Creativity is an innate human impulse, many people believe, something we’re born with but too often “grow out of” as adult lives make more and more demands. Fortunately for us, the creative drive continues to run strong in legendary designer Brendan Dawes. Habituall....
Release Date 2006/09 -
Inside/Outside: From the Basics to the Practice of Design, Second Edition
Author Malcolm Grear
Renowned artist and design legend Malcolm Grear has permanently shaped the design world with his work, lecturing, writing and teaching. Grear approaches design by looking at the inner parts of an object, process, or idea in order to understand the whole. He believes....
Release Date 2006/06 -
The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web
Author Ziv Yaar , Steve Mulder
How do we ensure that our Web sites actually give users what they need? What are the best ways to understand our users' goals, behaviors, and attitudes, and then turn that understanding into business results? Personas bring user research to life and make it actiona....
Release Date 2006/08 -
Information Trapping: Real-Time Research on the Web
Author Tara Calishain
How many times have you run a Google search that resulted in thousands of results? With over 8 billion pages online and more posted every day, the Web more than likely contains the information you’re looking for — if only you could find it. In Information Trapping: ....
Release Date 2006/12 -
Author Simson Garfinkel , Lorrie Faith Cranor
Human factors and usability issues have traditionally played a limited role in security research and secure systems development. Security experts have largely ignored usability issues--both because they often failed to recognize the importance of human factors and b....
Release Date 2005/08 -
Information Architecture for the World Wide Web, 3rd Edition
Author Louis Rosenfeld , Peter Morville
The post-Ajaxian Web 2.0 world of wikis, folksonomies, and mashups makes well-planned information architecture even more essential. How do you present large volumes of information to people who need to find what they're looking for quickly? This classic primer sho....
Release Date 2006/11 -
Responsive Mobile User Experience Using MQTT and IBM MessageSight
Author Nagesh Subrahmanyam , Dale M Robertson , Valerie Lampkin , Rahul Gupta , Whei-Jen Ch
IBM® MessageSight is an appliance-based messaging server that is optimized to address the massive scale requirements of machine-to-machine (m2m) and mobile user scenarios. IBM MessageSight makes it easy to connect mobile customers to your existing messaging enterpri....
Release Date 2014/03 -
Author Donato Marrazzo , Daniel Koch , Sook Chua , Ralf Bracht , Corville Allen , William Mo
This IBM Redbooks publication focuses on issues associated with the integration of an existing enterprise information system (EIS) into a new Java 2 Platform, Enterprise Edition (J2EE), and other service-oriented applications. The book specifically discusses quality....
Release Date 2005/02 -
Author Jakob Nielsen
Users experience the usability of a web site before they have committed to using it and before making any purchase decisions. The web is the ultimate environment for empowerment, and he or she who clicks the mouse decides everything. Designing Web Usability is the d....
Release Date 1999/12 -
Author Diane Walter
"This guide is essential for anyone who wants to set up a successful on-the-job training program. This book has everything you need, includingAn eight-step model for setting up a structured, team-driven, on-the-job training programEasy-to-understand templates, instr....
Release Date 2001/12 -
Information Architecture for the World Wide Web
Author Louis Rosenfeld , Peter Morville
Some web sites "work" and some don't. Good web site consultants know that you can't just jump in and start writing HTML, the same way you can't build a house by just pouring a foundation and putting up some walls. You need to know who will be using the site, and....
Release Date 1998/02 -
Campus Network Design Fundamentals
Author Catherine Paquet , Diane Teare
The all-in-one guide to modern routed and switched campus network design Understand the network design process and network design modelsLearn how switches are used in network designDesign an IP addressing plan and select appropriate IP routing protocolsApply network....
Release Date 2005/12 -
How Much Does A Company’s Reputation Matter in Recruiting?
Author Pat Auger , Timothy M. Devinney , Grahame R. Dowling , Christine Eckert , Nidthida L
Recently, the idea has emerged that a key to winning the talent war through recruitment is to place greater emphasis on an organization’s reputation for social responsibility, not just the company’s overall reputation or its reputation as a good emp....
Release Date 2013/04 -
How Caesars Entertainment Is Betting on Sustainability
Author Bruce Posner , David Kiron , Michael Toffel , Gregory Unruh
This case study examines Caesars Entertainment’s sustainability initiative. In the past few years Caesars, the world’s most geographically diversified gaming company, has come a long way toward earning a reputation as an environmental leader in the ....
Release Date 2013/07 -
The Dark Side of Information Technology
Author Monideepa Tarafdar , John D’Arcy , Ofir Turel , Ashish Gupta
Information technology has in recent years been viewed as a major contributor to productivity growth. However, in 14 studies that examined the IT use of more than 3,100 employees in 28 organizations in the United States, the authors found a dark side to IT use.....
Release Date 2015/01 -
How Twitter Users Can Generate Better Ideas
Author Steve Borghatti , Brandy L. Aven , Jacomo Corbo , Param Vir Singh , Peter A. Gloor
What prompts people to come up with their best ideas? Even Steve Jobs, renowned for his digital evangelism, recognized the importance of social interaction in achieving innovation. As CEO of Pixar Animation Studios, Jobs explicitly instructed the ....
Release Date 2015/07 -
Finding a Lower-Risk Path to High-Impact Innovations
Author Freddy Solis , Joseph V. Sinfield
When people talk about innovation, they often envision big technical or conceptual advances that have profound and lasting impact. Corning Inc.’s research in low-loss fused silica in the 1970s, which paved the way for breakthroughs in fiber optic communicatio....
Release Date 2016/07 -
Gender Discrimination Still Exists — Now What?
Author Morela Hernandez
In both practice and research, we are doing a better job at bringing attention to the problem of gender bias. But we haven’t established enough tangible suggestions for how to challenge it. New research has begun to investigate the efficacy of “scripts&....
Release Date 2018/10 -
Teach SMEs to Design Training—Instructional Systems Design
Author Linda J. Elengold
This issue provides guidelines and background information to help subject matter experts (SMEs) develop instructional design skills. The issue covers the basics of adult learning, the ADDIE model, and selecting techniques and materials. Includes a course evaluation ....
Release Date 2001/06 -
Absolute Value - What Really Influences Customers in the Age of (Nearly) Perfect Information
Author Emanuel Rosen , Itamar Simonson
Going against conventional wisdom, Absolute Value reveals what really influences customers today and offers a new framework—the Influence Mix—for thinking about consumer decision making, which should help managers develop more effective marketing strategies.How peo....
Release Date 2014/02 -
Author Ian G. Wright , Rachid Slimane , Zhonglin Wang , Alan E. Bland , C.P. Huang , Maohong
Understanding and utilizing the interactions between environment and nanoscale materials is a new way to resolve the increasingly challenging environmental issues we are facing and will continue to face. Environanotechnology is the nanoscale technology developed for....
Release Date 2010/04 -
Reputation Management Revised Edition
Author Elearn
Stuck for ideas, inspiration or just want to work differently? Management Extra brings all the best management thinking together in one package. The books are practical and well structured to provide an in depth treatment of these management topics. Titles in ....
Release Date 2009/11 -
The Myth and Magic of Library Systems
Author Keith J. Kelley
The Myth and Magic of Library Systems not only defines what library systems are, but also provides guidance on how to run a library systems department. It is aimed at librarians or library administrations tasked with managing, or using, a library systems departmen....
Release Date 2015/09 -
Author Edin Tabak
Information Cosmopolitics explores interaction between nationalist and information sharing practices in academic communities with a view to understanding the potential impacts of these interactions. This book is also a resounding critique of existing theories and me....
Release Date 2015/03