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Author Edie Adams , Trevor van Gorp
Design for Emotion introduces you to the why, what, when, where and how of designing for emotion. Improve user connection, satisfaction and loyalty by incorporating emotion and personality into your design process. The conscious and unconscious origins of emotions a....
Release Date 2012/06 -
Adobe® Creative Suite® 6 Design & Web Premium Classroom in a Book®
Author Adobe Creative Team
Creative professionals seeking the fastest, easiest, most comprehensive way to learn Creative Suite 6 choose Adobe Creative Suite 6 Design and Web Premium Classroom in a Book from the Adobe Creative Team at Adobe Press. The 6 project-based lessons show readers step-....
Release Date 2012/07 -
Practical Intelligence: The Art and Science of Common Sense
Author Karl Albrecht
Karl Albrecht’s bestselling book Social Intelligence showed us how dealing with people and social situations can determine success both at work and in life. Now, in this groundbreaking book Practical Intelligence, Albrecht takes the next step and explains how practi....
Release Date 2009/02 -
Author Adele B. Lynn
Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn’t enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers ....
Release Date 2004/11 -
Emotional Intelligence: Managing emotions to make a positive impact on your life and career
Author Gill Hasson
From the author of the bestselling Mindfulness: Be Mindful. Live in the Moment.Emotional Intelligence is fast becoming the skill to master that will unlock your true potential.You've probably noticed that it's not the smartest people that are the most successful o....
Release Date 2014/05 -
Grant Writing For Dummies, 7th Edition
Author Beverly A. Browning
Write award-winning grant proposals that build organizational capacity!For nonprofit and for-profit firms alike, grants can be a singular generator of growth and impact. But many leaders are intimidated and confused by the sometimes-complex grant application process. The truth, however, is that anyo....
Release Date 2022/03 -
The Emotional Craft of Fiction
Author Donald Maass
Engage Your Readers with Emotion While writers might disagree over showing versus telling or plotting versus pantsing, none would argue this: If you want to write strong fiction, you must make your readers feel. The reader's experience must be an emotional journey ....
Release Date 2016/12 -
Author Ken Kirk
This Infoline will tackle the readability issue more appropriately by discussing guidelines for mastering clear and concise sentences in your workplace writing. The goal is to practice composing a sentence that requires only one reading to decipher the intended mess....
Release Date 2010/07 -
HBR Guide to Making Every Meeting Matter (HBR Guide Series)
Author Harvard Business Review
Make every minute count.Your calendar is full, and yet your meetings don’t always seem to advance your work. Problems often arise with unrealistic or vague agendas, off-track conversations, tuned-out participants who don’t know why they’re there, and follow-up note....
Release Date 2016/11 -
Moodle 1.9 English Teacher's Cookbook
Author Silvina P. Hillar
80 simple but incredibly effective recipes for teaching reading comprehension, writing, and composing using Moodle 1.9Packed with recipes to help you use Moodle effectively to teach EnglishCreate a different atmosphere to help students improve their writing skills u....
Release Date 2010/07 -
Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I
These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both.Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time..... -
Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II
These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both.Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time..... -
Icebreakers—Presentation Skills & Games
Author Robert C. Preziosi
This Info-line provides an overview of the types of icebreakers: openers, acquainters, games, and brainstorming. The issue offers guidelines for selecting icebreakers and for trainer behaviors while conducting icebreakers. Examples of ice breakers are given. ....
Release Date 1999/04 -
The Truth About Employee Engagement
Author Martha I. Finney
This Element is an excerpt from The Truth About Getting the Best from People (9780137080571) by Martha I. Finney. Available in print and digital formats.Engaged employees: how to transform the manager’s dream into your day-to-day reality!Imagine the perfect day at w....
Release Date 2010/12 -
The Truth About Making Complex or Critical Decisions: The Essential Truths in 20 Minutes
Author Robert E. Gunther
Praise forThe Truth About Making Smart Decisions “The Truth About Making Smart Decisions offers a truly valuable and entertaining journey through the complex terrain of decision making. Robert Gunther combines a writer's gift of the pen with a keen understanding o....
Release Date 2008/04 -
Adobe® Creative Suite® 4 Bible
Author Kelly L. Murdock , Ted Padova
As one of the few books to cover integration and workflow issues between Photoshop, Illustrator, InDesign, GoLive, Acrobat, and Version Cue, this comprehensive reference is the one book that Creative Suite users needTwo well-known and respected authors cover topics ....
Release Date 2008/12 -
Creative Execution: What Great Leaders Do to Unleash Bold Thinking and Innovation
Author Eric Beaudan
The ultimate game-changer for reinventing strategy and igniting peopleWhether it was Alexander the Great or Lord Horatio Nelson, the management team at Toyota or Google, the indisputable alchemy of strategy, execution, and leadership led to each's phenomenal succes....
Release Date 2012/05 -
The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes
Author Denise Cowie , Barbara Pachter
The proven prescription for powerful business communicationSending an email plagued with typos. Rushing through a presentation. Never saying “no.” Under-dressing for a company event. What do these all have in common? Bad messaging.The Communication Clinic is a comp....
Release Date 2016/12 -
Author Ling Chen
This handbook takes a multi-disciplinary approach to offer a current state-of-art survey of intercultural communication (IC) studies. The chapters aim for conceptual comprehension, theoretical clarity and empirical understanding with good practical implications. At....
Release Date 2017/04 -
The Government Manager's Guide to Plain Language
Author Judith G. Myers
The ability to write well correlates highly with the ability to think well—to analyze information, weigh alternatives, and make decisions. Government managers must make instructions and policies clear to employees, give effective presentations, and communicat....
Release Date 2013/07 -
Writing Better Lyrics, 2nd Edition
Author Pat Pattison
The Must-Have Guide for SongwritersWriting Better Lyrics has been a staple for songwriters for nearly two decades. Now this revised and updated 2nd Edition provides effective tools for everything from generating ideas, to understanding the form and function of a son....
Release Date 2009/12 -
Author Michael Weiss
The popularity of the TED talk has raised the bar for public speaking and presentations. Audiences expect to be educated, inspired and engaged whether they are sitting in a conference room or an auditorium. Yet too often presenters lack the skills to take comm....
Release Date 2015/08 -
Basic Cost Benefit Analysis for Assessing Local Public Projects, Second Edition
Author Maryann O. Keating , Barry P. Keating
The cost benefit technique is so often referenced in government policy that a correct understanding is necessary for officials entrusted with public decisions. This book presents essential elements for understanding, interpreting, and conducting cost benefit analys....
Release Date 2017/05 -
Firefox and Thunderbird: Beyond Browsing and Email
Author Peter D. Hipson
There's a new browser in town: Firefox is quickly becoming a leading alternative to Microsoft Internet Explorer. If you are new to Firefox and want to see what all the buzz is about, Firefox and Thunderbird: Beyond Browsing and Email is the guide that you need. By ....
Release Date 2005/10 -
PR 2.0 in a Web 2.0 World: What Is Public Relations 2.0?
Author Deidre Breakenridge , Brian Solis
This Element is an excerpt from Putting the Public Back in Public Relations: How Social Media Is Reinventing the Aging Business of PR (ISBN: 9780137150694) by Brian Solis and Deirdre Breakenridge. Available in print and digital formats.Discover the new public relati....
Release Date 2010/02 -
Don’t Make Them Think!: Creating the Best Flow for the Elements of any Great Presentation
Author Jerry Weissman
This Element is an excerpt from Presenting to Win: The Art of Telling Your Story, Updated and Expanded Edition (ISBN: 9780137144174) by Jerry Weissman. Available in print and digital formats.Guide your audiences inexorably towards action, by organizing your presenta....
Release Date 2010/02 -
Writing E-mails That Have a Clear Purpose
Author Claire Meirowitz , Natalie Canavor
Thie Element is an excerpt from The Truth About the New Rules of Business Writing (ISBN: 9780137153152) by Natalie Canavor and Claire Meirowitz. Available in print and digital formats.Make sure every email has a purpose--and your message is instantly clear to everyo....
Release Date 2010/02 -
Truth About Making All Your Employees Feel Like Your Only Employee, The
Author William S. Kane
This Element is an excerpt from The Truth About Thriving in Change (9780132354622) by William S. Kane. Available in print and digital formats.How to treat every member of your team like they matter — and mean it!To build bridges with your team, you must appreciate a....
Release Date 2010/09 -
The Truth About Employment Scams
Author Steve Weisman
This Element is an excerpt from The Truth About Avoiding Scams (9780132333856) by Steve Weisman. Available in print and digital formats.Don’t let employment scammers and fake work-at-home schemes con you out of your hard-earned money!Like many cons, this one appeals....
Release Date 2010/11