STEP FIVE

Write with Rhythm to
Hold Your Readers

Develop a feel for the rhythm of your words

Enhance flow by varying sentence openers, structure, and length

Use transitions to unify thoughts

Separate items with numbers or bullets

Like music, dance, and poetry, written words have a rhythm. We prefer songs with a pleasing beat and we prefer text with a pleasing rhythm. The right combination of words and sentences makes your text easier and far more enjoyable to read—and helps keep readers focused on your message.

 



Make Your Sentences Flow Rhythmically

To write with rhythm, create an easy-to-follow pattern from start to finish. That means beginning your sentences in different ways, varying their structure and length, making the components of your sentences and paragraphs balanced and parallel, keeping related ideas together, and using transition words and phrases to connect diverse ideas.

The first thing you have to do to improve the flow of your words is to identify the rhythm that appears naturally in your writing. To become familiar with your personal writing rhythm, read your first draft of any document out loud. Listen to the sounds and feel the beat of your words and sentences to sense how well they flow.

Vary Sentence Openers, Structure, and Length

Here’s an example of a paragraph in which all the sentences begin in the same way:

During the second quarter, the absenteeism rate rose 18 percent, compared with the second quarter of last year. During this period, absenteeism was highest in the days immediately before holidays. At a time when keeping customers happy is critical, we need to reduce the number of unexcused absences. By developing a solution to this problem, our division will be able to achieve its productivity goals.

Boring! Beginning each sentence with the same type of phrase produces an unpleasantly repetitive rhythm.

It’s even more unpleasant when all the sentences begin with the same word—especially with “I”:

I completed the external audit on March 10. I feel that VL Industries was not prepared to handle XD Technologies’ shipping. I discovered that VL has no experience in the computer hardware industry and uses an archaic billing system. I think we need to conduct an online search for a vendor that has a track record in the computer hardware industry and an efficient billing system. I would be happy to answer any questions if you call.
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Listen to the sounds of your words to help determine how well your text flows.

Varying the sentence openers for that paragraph can improve the flow a great deal:

In the external audit completed March 10, I found that VL Industries was not prepared to handle XD Technologies’ shipping. VL has no experience in the computer hardware industry and uses an archaic billing system. We should search online for a vendor that has a track record in the computer hardware industry and that uses an efficient billing system. Please call me if you have any ques tions.

That revised version covers all the same points that the rough draft included, but the reader isn’t pounded with “I-I-I.” The information flows from sentence to sentence and carries the reader along with it.

Making all your sentences the same length also produces an irritating rhythm that drains your reader’s energy. Here’s a paragraph comprising only short and choppy sentences. Read it out loud to feel its staccato beat:

The budget is due May 1. It needs to include estimated expenses for all divisions. Separate estimates are required for each division. This budget must include accurate training estimates. The last budget had inaccurate training expenses.

That sounds like a 21-gun salute! It needs sentences of varied lengths and different arrangements of words (something other than subject-verb-object), and it needs transition phrases to blend the separate points into a cohesive whole that draws in the reader.

Here’s another example of a paragraph that’s difficult to read because all the sentences are structurally identical—subject followed by verb—and all are short:

The annual meeting was held on January 15. Laura Smith is the president of our overseas division. She unveiled her marketing plan. She discussed several innovative strategies. The feedback on Laura’s marketing strategies is due by May 25. We should meet to discuss various strategies. This should be scheduled for May 15 when I’m free.

An improved version of the paragraph has sentences that differ in structure and flow and that offer the reader a comfortable rhythm:

At the January 15 annual meeting, Laura Smith, president of our overseas division, unveiled her marketing plan. She outlined several innovative strategies. Because we need to submit feedback on her plan by May 25, let’s meet to discuss it on May 15.

In the second version, I combined six short and choppy sentences to form three sentences. The first and third sentence use prepositional phrases: at the January 15 annual meeting and because we need to submit feedback on her plan by May 25. Between those sentences is a shorter sentence that varies the tempo.

It’s not only a string of short sentences that’s distracting for the reader. A paragraph composed of same-structure long sentences will be equally difficult to read:

After three months of observation, we have found that most first-line managers lack critical supervisory skills. According to the report, we see that 75 percent of these managers didn’t adequately handle subordinates’ complaints. From the report, we find that 60 percent couldn’t explain their subordinates’ daily tasks. Given these results, we need to develop an appropriate training for these managers. With this said, we should schedule a meeting on November 15 to determine the best training program.

Each of those five sentences begins with a prepositional phrase—yawn. Let’s see what variety will do to improve the readability and interest:

After three months of observation, we have found that most first-line managers lack critical supervisory skills. Our report revealed that 75 percent of these managers didn’t adequately handle subordinates’ complaints and that 60 percent couldn’t explain their subordinates’ daily tasks. We need to develop an appropriate training for these managers, so let’s meet on November 15 to discuss some options.

I kept the first sentence, but combined the next two ideas (the two statistics) into one sentence. Then I closed with a specific call to action. Better flow leads the reader to your desired action.

So you may be wondering which sentences are better—short ones or long ones. Some writing instructors believe that shorter sentences are easier to read. In some instances, short sentences are more effective—for example, when you want to convey urgency:

The client is livid! Nobody has returned his call for three days. We won’t survive with this type of service. Call him in the next 10 minutes.

But too many consecutive short sentences can feel choppy and disjointed, as we’ve seen above. Longer sentences let you convey more information right away, and they let you combine data to reveal similarities or differences—but they can lose your reader along the way. Craft your sentences on the basis of your own style, the message you’re conveying, and the tone you want to set. And be sure to use both long and short sentences where possible.

Let’s look at a paragraph that has a varied and pleasantly rhythmic pattern of words and sentences:

In five years as a customer service specialist, Mark has handled product inquiries efficiently, written comprehensive monthly reports, and trained hundreds of entry-level customer service representatives. He’s a true asset to our division. Plus, everyone on the team likes Mark and seeks his advice on many issues. Given Mark’s consistently high performance, I recommend promoting him to senior account supervisor.

That paragraph, taken from a performance review, has long and short sentences, a variety of structures, and transition words and phrases that move the reader smoothly from point to point.

Write Balanced and Parallel Sentences

Some repetition can be effective. For example, using two clauses with similar structure or repeating words creates symmetry and a pleasing rhythm. This balance makes a sentence more readable. Consider these examples:

  • We prefer songs with a pleasing beat, and we prefer text with a pleasing rhythm.
  • Our firm won’t achieve its sales goals without investing $2 million in marketing, and it won’t invest in marketing without clarifying the objectives.

You also can use a balanced, consistent structure with two consecutive sentences, again creating that natural bridge from one thought to the next:

After our first meeting, the company to be considered for acquisition appeared to be on solid financial ground. Af ter our second meeting, however, the company appeared to have several gaps in its accounting methods.

The components of a sentence are considered parallel when the same word forms are used or when certain words or phrases are repeated, usually in a sequence. Here’s an example:

  • Not parallel: All division heads must pay more attention to improving productivity, expense reduction, and addressing customers’ needs.

In that example, the three things to which the division heads must pay more attention are not stated in a parallel manner: improving and addressing are special word forms called “present participles”—they’re words formed by adding “-ing” to verbs. The second item in the list (expense reduction) isn’t a present participle word form, so the list is not parallel. When you see the error, it’s an easy problem to fix:

  • Parallel: All division heads must pay more attention to improving productivity, reducing expenses, and addressing customers’ needs.

Changing the noun phrase expense reduction to the present participle reducing expenses makes all three items parallel.

Don’t Interrupt Sentence Flow

If the main idea of your sentence is interrupted by a divergent thought, readers may get confused. In the first sentence below, the prepositional phrase at yesterday’s meeting knocks the reader’s attention off the writer’s point:

The accounting department found several discrepancies in our budget, at yesterday’s meeting, which could shortcircuit the entire project.

The writer wants to tell the reader when the discrepancies were discovered, but putting that information in the middle of the sentence may derail the reader. If that information is placed at the start of the sentence to give the message context, however, the reader’s attention remains on the writer’s key point—discrepancies exist that could disrupt the project:

At yesterday’s meeting, the accounting department found several discrepancies in our budget that could short-circuit the entire project.

When you’ve written the first draft of a message, or when you’re organizing your thoughts before writing, decide what is primary and what is secondary information. Then craft your sentences in a way that presents the information smoothly.

Don’t Put Unrelated Ideas in the Same Sentence

This guideline needs no explanation. See how the unrelated ideas (set in boldface) take the reader off track in the following examples:

  • We need to recruit more experienced customer service specialists for the northwest division, which just celebrated its fifth year at the new building.
  • The creative team, which has moved three floors up to a more quiet location, doesn’t understand the subtleties of our new product.
  • XYZ Enterprises, founded in 1935 at a Chicago warehouse, complained about our technical support four times this month.



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Use transition words and phrases to unify the sentences, paragraphs, and sections of your document.

If the unrelated information is significant enough to include in your message, give it its own sentence, bullet point, or paragraph. Don’t risk losing your readers’ attention or confusing them.

Use Transitions to Unify Sentences, Paragraphs, and Sections of Your Document

To unify your text, use transitions to link sentences, paragraphs, and sections. Transition words and phrases—”connectors”—bring logic to your text, bridging one sentence with the next and one paragraph with the next. They include words and phrases that typically are used to connect thoughts (see tool 5.1) and words and phrases that provide natural connections when they’re repeated throughout the document.

First, let’s try some of the typical transition terms to see how they improve a choppy paragraph that’s trying to convey one idea but doing it with unconnected sentences:

  • Choppy: You should try writing like you speak to write better. You can do it when you start your next document. You should imagine that your boss is phoning from the airport and has only one minute to find out what you’re about to write. This type of demand would force you to be concise and immediately state the most important point. This is how you should approach every document. It’s true that most people who read your text don’t have to board planes in 60 seconds. They’re just impatient.
  • Unified and flowing: If you’d like to write as well as you speak, try this: Before starting your next document, imagine that your boss is phoning from the airport with only one minute to find out what you’re about to write. With this type of demand, you’re forced to be concise and immediately state the most important point—and that’s how you should approach every document. Although most people who read

TOOL 5.1

Words and Phrases Commonly Used as Transitions

Purpose Word/Phrase
To contrast although, but, conversely, except, however, on the other hand, otherwise, still, whereas
To indicate results as a result, consequently, so, thus
To indicate time or sequence after, before, during, finally, first, later, soon, subsequently, then, until
To introduce another point also, besides, if, in addition, plus, with
To prove a point because, for the same reason
To give an example for example, for instance, in this case, such as

your text don’t have to board planes in 60 seconds, they’re still impatient.

By repeating certain words and phrases—”hook words”—you keep readers focused and remind them of your key messages. In the following paragraphs, taken from a service proposal, three key points recur throughout (they’re set in bold type and accompanied by a bracketed number to help you connect them from paragraph to paragraph). Although these phrases aren’t identical in each paragraph, they make the same points.

The ABC Association plays a critical role in the insurance industry and offers outstanding value [1] to its members—but many people don’t know this. The association needs to convey this and related critical messages [2] to members, prospects, legislators, and other key audiences. These targeted groups must understand the member benefits [3] that are available.

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Repeat key words and phrases to focus readers on your central messages.

With its extensive experience working for the insurance industry, XYZ Marketing can craft the association’s key messages  [2] and help convey the exceptional  value [1] that ABC Association offers.

Among the member benefits  [3]  we would highlight are the legislative initiatives, educational programs, job training, and networking.

By integrating tactics such as web marketing, e-newsletters, and broadcast faxes, we will deliver these vital  messages  [2]  about the association’s indus try prominence and the many benefits  of membership [3]. In the end, this will help build a powerful brand for an association that offers superior value [1]  to its members.

 

Separate Items by Numbering or Bulleting Them

Most readers find it easier to understand enumerated information— for example, the three marketing objectives, the five keys to earning a promotion, the four action items. Here’s a sample of text in which the writer has enumerated his points in paragraph form:

The vice president outlined three keys to generating new leads. First, attend a networking meeting at least once a week. Second, call at least 30 prospects a day. And, third, ask each existing client to refer two prospects.

Here’s the same text with the enumerated points broken out into numbered items:

The vice president outlined three keys to generating new leads:

  1. Attend a networking meeting at least once a week.
  2. Call at least 30 prospects a day.
  3. Ask each existing client to refer two prospects

Be sure to use numbers when the sentence that introduces a list cites the number of items in the list (as above) or when you want to present items in priority or performance order, as in the following action plan:

Here are the next steps for moving the warehouse from Atlanta to Savannah:

  1. Inventory all Atlanta merchandise.
  2. Pack merchandise in boxes.
  3. Get clearance that Savannah is ready for shipment.
  4. Ship all boxes to Savannah.
  5. Inspect merchandise for damage on arrival in Savannah.

When the number or order of items is not an issue, it’s fine to use bullets:

There are several departments housed in the Santa Fe division:

  • accounting
  • customer service
  • marketing
  • order fulfillment

One caveat on the use of numbers and bullets: use them sparingly. As is true for exclamation points and for the use of italic, boldface, and underlined type, overuse of numbered and bulleted lists blunts their effectiveness and ruins the text. Choose wisely for greatest impact.

Your Turn

To develop your own writing rhythm, spend more time reading your words out loud to hear how well they flow. Pay more attention to documents written by others, including those of co-workers, journalists, and authors, to see how well the rhythm of their words is working. Try these exercises:

  1. In a business document, newspaper, or magazine, find a paragraph in which you believe the text flows naturally. Analyze what the author has done to produce that flow and consider adopting some of that style in your own writing.
  2. Revise the order of ideas in this paragraph so the flow isn’t interrupted by nonessential information:

    We can double production in our European division, as Stan explained during the flight home yesterday, by shifting our marketing strategy and hiring a sales manager for our London office.

  3. To create a more balanced sentence, rewrite the bold-type clause to match the style of the first clause:

    Our shipping department needs to improve its efficiency, and the high absenteeism rate in our production department needs to be reduced.

  4. Rewrite this paragraph to vary its boring sentence structure:

    Laura Stark is the new vice president of the Asian division. She discussed her marketing plan at the January 20 annual meeting. Laura also outlined several innovative strategies. She mentioned the cost and expected return-on-investment. I would like to meet with you before February 15. We can analyze Laura’s plan and come up with additional suggestions.

The Next Step

Writing sentences that flow with a pleasing rhythm makes it easier for readers to move through your document and understand what you’re saying. To further help readers grasp information quickly in documents of varied length, you need to organize the content so it flows logically from start to finish. That’s what I’ll help you do in Step 6: Organize to Help Your Readers Understand.

 

NOTES

 

 

 

 

 

 

 

 

 

 

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